ibis Frankfurt Airport 2 stars

Customer review rating (ALL Rating) 4.3/5 1,901 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Shuttle transfer to/from Frankfurt International Airport

  • WiFi throughout the hotel

  • 24 hours reception desk as well as drinks and snacks

  • Optimal connections to the motorway

  • Park, Sleep & Fly

Our accommodation(s)

Single Bed

Standard Room with Twin Beds

  • 2 persons
  • 20 / 215 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

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Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451 KELSTERBACH
Germany

GPS:50.054702, 8.519187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

Our bar is always open for you, serving beverages and refreshments, hot drinks and delicious food 24 hours a day, with live sports events and Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,901 reviews

TripAdvisor Rating  4.0/5  1,413 reviews

no invoice provided despite repeated requests

TripAdvisor rating 1.0/5

fiona217 TripAdvisor review

I was stuck in Frankfurt overnight as my I missed my connecting flight due to poor weather conditions. Lufthansa cover hotel/meal expenses up to a ceiling and I need to provide an invoice of expenses. I stayed in Ibis Frankfurt Airport hotel but was told when I payed that their "system was down" and they could not not give me an invoice that day. This was on 4/12/23. I have been calling regularly since, to ask for one. Either nobody answers the phone, or the receptionist who sometimes answers speaks very little English, just enough to say that the system is still down and she cannot help. Really?? I cannot claim reimbursement from Lufthansa until I have an invoice. Today is the 18/12! seriously??

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Thank you for allowing me to check in early on this cold snowy winter day

Average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Decent stay. For these prices, I would recommend and prefer Mercure Hotels. The rooms are congested with extremely narrow passages. The toilet is badly designed, cleanliness and maintenance is average. I would definitely not recommend this hotel and instead prefer mercure for next time onwards.

Customer review rating 1.5/5

Willie H. Business - Confirmed reviews ALL

shuttle bus didn't start on time

Close to the airport

Customer review rating 4.5/5

Greet Solo - Confirmed reviews ALL

Nice hotel if you want to stay close to the airport & airport shuttle available. Clean and friendly staff. Breakfast was good Would book this hotel again if I need to stay again close to the airport in Frankfurt.

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Other web-users rate our hotel

  • 989 reviews 7.9/10 Location
  • 1,181 reviews 6.8/10 Room
  • 1,324 reviews 8.4/10 Service
  • 31 reviews 7.8/10 WiFi
  • 567 reviews 7.8/10 Cleanliness
  • 565 reviews 8.8/10 Breakfast
  • 5 reviews 0/10 Pool

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