ibis Charleroi Aéroport hotel

"close to airport"

7th May 2012, fgpTorino, torino

shuttel service: not always available, 1 hour waiting time, I ttok a taxi tha costs me 12 Euro to reach the hotel (5 minutes driving distance)room confortableclose to airportnice people at front deskquick check-in and check-out

"Stopover"

20th October 2011, Marsascala, Malta

Hotel situated near to the motorway, but still very quiet area, ideal for breaking a journey.Room was very small, and only baths available no separate shower, not so good for the less able. Service at alltimes was very good.

"Excellent Hotel"

30th June 2011, Newport

Really good hotel but towels were a bit worn and thin. Breakfast was fresh and well prepared with a good choice. Car parking was plentiful and some rooms overlook the car park so you can keep an eye on your treasured motor!Showers were outstanding - the best I've experienced but as above towels, although clean and fresh could have been more luxurious.The bar and restaurant were good value and readily available.

Management responseDear Sir,Thank you for taking the time to bring your comments regarding your last stay at the Hotel Ibis Charleroi Airport.I was sorry to hear about the bad quality you had to face wit the bathroom towels and I apologize about the inconvenience you may have experienced.Your constructive feedback has been already discussed with the management and the suppliers regarding the poor quality of the towels and the necessary steps have been already taken in order to avoid similar problems in the nearly future.Once again, please accept my apologies and I stay at your disposal if needed.With my best regards,Degives Véronique,
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"AP"

19th February 2011, Stolwijk

Typical IBIS Airport Hotel, cheap but certainly not nasty

"one night stay"

9th January 2011, Saint-Petersburg, Russia

- too far from a railway station, it's impossible to get to the hotel in the evening, only on foot.but if you arrive in the daytime, you can take a bus to the hotel.+ rooms are very clean and comfortable, the staff is friendly.you can get to the the nearest airoport by taxi or local shuttles - very comfortably and quickly for good price

"Disaster"

3rd December 2010, Wallasey

Booked the wrong date. Turned up tired, hungry and late at night.. My fault entirely!Would have quite happily paid additional charge, but hotel wanted to charge me for an additional night. So I did the sensible thing and took a different hotel. Thanks for nothing. I will never book an Accor hotel again