Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,137 reviews

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Pullman Paris Centre - Bercy - Image 1
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1 rue de Libourne, 75012 Paris, France

Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • In the heart of the dynamic Bercy district

  • Communicating rooms for families

Our accommodation(s)

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 Paris
France

GPS:48.831522, 2.387074

Telephone
Fax +33 1 44 67 34 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ariette - Restaurant & Bar

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,137 reviews

TripAdvisor Rating  4.5/5  3,928 reviews

Certificate of excellence 2023

Great experience again!

TripAdvisor rating 5.0/5

CPLive TripAdvisor review

We stayed at the Pullman Bercy seven years ago with our two kids and had a great experience. Therefore I booked the hotel again for our trip to Paris with the kids last week. We had a marvellous time. All staff members were super friendly, competent and very welcoming. Except one person who checked us in at our arrival at 14:45 pm at the hotel. The receptionist didn't even say Hello and she was obviously having a bad day. She just asked for the credit card and the deposit of 1000 Euros, afterwards she told me that the room wasn't ready. I was a bit surprised and asked when it will be ready. She answered that she has no idea and that I cannot expect the room to be ready, the hotel doesn't guarantee the check in time at 2pm. After 6 hours of journey ( which I told her, she didn't seem to care at all) we were quite exhausted and we went to the Bercy Village to have a rest, drinks and some nice food. This was the only negative incident at the hotel. All other staff members were always attentive and just great. The rooms were just wonderful with a magnificent view. The following days we avoided the unfriendly receptionist and everything was fine. We even received an upgrade to a higher suite category for the last night, which was just perfect and made our stay in Paris an unforgettable experience again. Thanks so much to all the friendly and caring staff! See you again! Best regards!

Customer review rating 5.0/5

Katia A. Families - Confirmed reviews ALL

The breakfast was excellent. My kids loved the pool and my husband enjoyed the sauna and steam room a lot. Highly recommended.

Dear Katalin A., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

Lovely hotel in good location.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good location close to restaurants in lovely Bercy village and a metro station. Wide selection of food for breakfast. Comfortable rooms. Good sized swimming pool. Friendly and helpful staff.

Great family hotel

Customer review rating 5.0/5

Joanna Families - Confirmed reviews ALL

Recently stayed in Paris for 6 nights at the Pullman Bercy hotel with three children. They have combined rooms where the kids have their own room with 2 beds and their own bathroom. They have ping pong tables in the lobby which are a huge hit, along with an indoor pool, and we opted for the included breakfast. These amenities were very much appreciated when traveling with three children. The hotel is located near a park and a shopping/dining center, which never got overly crowded, and once again was perfect for the kids. Also near the train center. Highly recommend.

Dear Mrs R., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

good stay

Customer review rating 4.5/5

David O. Families - Confirmed reviews ALL

Everybody was very nice and helpful. I wish the TVs had a little bit more pay-per-view or something like that, but everything else was really nice.

Dear Mr O., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feddback is very important to us to improve our quality of service. We hope to welcome you again, Sincerely, Céline Guest Experience Manager

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Other web-users rate our hotel

  • 720 reviews 8.9/10 Location
  • 1,200 reviews 7.1/10 Room
  • 1,686 reviews 9.1/10 Service
  • 17 reviews 7/10 WiFi
  • 628 reviews 7.2/10 Comfort
  • 568 reviews 8.3/10 Breakfast
  • 451 reviews 8.7/10 Wellness Area
  • 364 reviews 7.8/10 Cleanliness

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