Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,568 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,568 reviews

TripAdvisor Rating  4.5/5  7,886 reviews

Lovely hotel

Customer review rating 4.5/5

Rachael Families - Confirmed reviews ALL

4 days sightseeing. Perfect location. Close enough to Times Square but without the noise. Suite was perfect for us and 2 grown up children.

Dear Rachael P., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

Excellent location - refreshment needed

TripAdvisor rating 3.0/5

rodolphed44 Families - TripAdvisor review

We had 6 nights in Sofitel - we took a suite for 3 people (average of $700 per night for accor members). The location is great the staff is nice but such a price for such a suite - needs to Be refreshed and modernized - look at the pictures - no minibar working water under this one, unplugged cable behind tv, painting with white paints, no coffee machine, no usb at bed lights, only one lavabo, all these things we need for this category of hotel we don’t have… It was not our first time here but certainly our last…

Bonjour! Thank you for sharing your experience with us. We understand some features of the room didn't meet your expectations. We strive to ensure that all rooms are to the standards our guests expect and deserve. Our colleagues have taken note of your feedback to make the necessary improvements. We're delighted to hear your kind words about the location and our team. Merci beaucoup! It was a pleasure hosting you and we hope you might reconsider staying with us again in the future. A bientôt.

Disgraceful

Customer review rating 0.5/5

Wa51ssy Families - Confirmed reviews ALL

Room in bad state of repair, shower no pressure, bath control handle fell off...

Dear Allan W., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Excellent location, rooms, food and service. All employees made you feel so welcomed.

Customer review rating 5.0/5

Michelle B. Friends - Confirmed reviews ALL

Great restaurant service. Breakfast/dinner exceptional food. Checking in and out went so smoothly. Very professional. Housekeeping looked after our room with every detail not being missed.

Dear Michelle B., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser zaid

Perfect stay

Customer review rating 5.0/5

Rani Solo - Confirmed reviews ALL

The location is great. Bedding is ultra comfort. I got violently ill on my trip and slept most of the time and my stay was comforting to get better. I’ll definitely book again

Dear Gurpreet S., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you are feeling much better now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara

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Other web-users rate our hotel

  • 1,352 reviews 9.6/10 Location
  • 2,437 reviews 5.8/10 Room
  • 2,262 reviews 7.1/10 Service
  • 41 reviews 6.8/10 WiFi
  • 748 reviews 3.4/10 Food
  • 606 reviews 6.7/10 Cleanliness
  • 518 reviews 4.7/10 Value
  • 401 reviews 5/10 Breakfast

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The Plaza - A Fairmont Managed Hotel 5 stars

TripAdvisor rating 4.5/5 (4211 reviews)

At 1.162 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.