Hotel address1, Baffin Way
Off Preston Road
E14 9PE LONDON
How to reach the hotelGPS :N 51° 30' 26.42'' W 0° 0' 25.69''
Contact the hotel
- Tel. (+44)207/5171100
- Fax. (+44)207/9875916
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ibis London Docklands - hotel reviews in London
Hotel code: 2177
Accorhotels.com customer reviews in partnership with TripAdvisor
"Hot and Stinky room"
28th August 2013, johnpaulb2013, Valenciennes, France
The personal is quite efficient.The breakfast was perfect.The waste basket was full at our arrival.The room ' s climatizer does not workthe bathroom stinks during our stay >>>>.it was horrible.the room's price is pretty high My satisfaction 's ratio is less than 50%View management response »
Management responseDear Guest,Your experience does not reflect the normal high standards of service we offer so please accept my sincere apologies. I shall follow up on your comments for immediate action. Thank you for taking the time to give me your feedback and I do hope we will have another opportunity to welcome you back in the near future for a hassle free experience. Kind regards,Sylvie GallonGeneral Manager
"Typical Ibis, neat and clean"
10th August 2013, maccadacca69, Sydney, Australia
The hotel is typical Ibis, rooms are not that large but you know what to expect with Ibis - clean and neat. The staff were very friendly and it is close to the DLR for getting around. It is a bit pricey for what it is but then most hotels in London are, we had a very bad smell in our toilet that appeared after 3 days and the air conditioning stopped working, they offered us another room which was good.View management response »
Management responseI am very thankful for your feedback here on Tripadvisor following your stay at the Ibis London Docklands Canary Wharf.I am very glad to read that our staff made again all the difference by being so polite as well as helpful.We have noted your comments about the air conditioning, which we have since addressed. It was a real pleasure looking after you and we would be really pleased to welcome you back to our hotel for your next visit to London.Kind regards,Sylvie Gallon General Manager
5th July 2013, jeanettepatricia, Telford, United Kingdom
Good location for O2 and trains DLR for connection to underground system into the city. Only fault we encountered was the air conditioning did not wok properly breakfast were a little expensive so we went to Macdonalds across the road. Taxi fare to the O2 £15 very efficiently arranged by the hotel and thought this was very reasonably priced. Arranged to be picked up after concert by taxi driver this was efficient to. Overall we had a good stay and would use this Hotel again.View management response »
Management responseDear Guests,Thank you for posting your thoughts on here, we really value your feedback. Please be informed that we are offering complimentary Wifi throughout the hotel to all our guests.I look forward to welcoming you back at Ibis London Docklands Canary Wharf.Kind regards, Sylvie Gallon General Manager
"Good value for money"
25th June 2013, Lele201306, Johannesburg, South Africa
My stay at the Ibis Docklands was awesome. The hotel was easy to find and very close to the Blackwell DLR station, only a 9 min walk. I would recommend this place to all my friends and will definitely stay there again.The breakfast was also great and the staff was friendly and very helpful.View management response »
Management responseDear Guests,Thank you for your very kind words. Please be informed that we are offering complimentary Wifi throughout the hotel to all our guests.They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis London Docklands Canary Wharf. I look forward to welcoming you back.Kind regards, Sylvie Gallon General Manager
18th February 2013, rodtowler, Oxford, United Kingdom
very friendly staff, had a very good stay. Breakfast excellent. Room price varied a lot from day to day. The room was well cleaned daily and in this respect this was probably the most impressive part of the service. i would have no problem recommending the hotel to my friends.View management response »
Management responseThank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis London Docklands Canary Wharf, I look forward to welcoming you back. Kind regards, Maria Pla.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.