Hotel addressWeston Avenue
RM20 3JQ GRAYS
How to reach the hotelGPS :N 51° 28' 38.84'' E 0° 16' 6.74''
Contact the hotel
- Tel. (+44)1708/686000
- Fax. (+44)1708/680525
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Accorhotels.com customer reviews in partnership with TripAdvisor
"Avoid at all costs"
14th September 2013, Gelim, Rookhope
This hotel is undergoing a refurbishment of reception, bar and restaurant. Advice of these works was for me non-existent. Therefore there is the chance to eat and drink in a small tent (not the Marquee that is promised) that is crowded and generally unpleasant - with no recognition in terms of rate reduction. The manager (Teresa) doesn't respond to complaints (I've yet to talk to her despite three messages) and staff are overwhelmed. Hotel is dirty through these works and don't expect quietness in the afternoon.
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.