ibis Mendoza 3 stars

Customer review rating (ALL Rating) 4.0/5 1,532 reviews

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Lateral Sur Acceso Este 4241, Guaymallen, 5521 MENDOZA, Argentina

Description

Hotel extras

  • Various options at ibis Kitchen

  • Bar open 24 hours a day with express menu and cafeteria

  • It has parking

  • Pet-friendly hotel! Pets up to 33 lbs. allowed.

  • Self-service buffet breakfast daily

Our accommodation(s)

Hotel location

ibis Mendoza

Lateral Sur Acceso Este 4241, Guaymallen
5521 MENDOZA
Argentina

GPS:-32.907627, -68.791778

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,532 reviews

TripAdvisor Rating  3.5/5  1,011 reviews

Agradable

Customer review rating 4.0/5

Harold Couples - Confirmed reviews ALL

Todo expedito

Estimado/a Meiling L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Subgerente General Ibis Mendoza

Good, but bathroom lousy

Customer review rating 4.0/5

Richard Families - Confirmed reviews ALL

Good but bathrooms look outdated and not crisp

Dear Richard L., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristian López Gastaldi Sub Gerente Ibis Mendoza

Good stay

Customer review rating 3.0/5

Carlos P. Families - Confirmed reviews ALL

It was a good stay , however the rooms should have a minibar

Estimado Carlos Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mendoza. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Cristian López G. Subgerente general Ibis Mendoza

Estancia agradable

Customer review rating 5.0/5

Daniel Business - Confirmed reviews ALL

Excelente atención

Estimado Carlos Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Cristian López G. Subgerente General Ibis Mendoza

Overall poor experience run down hotel

Customer review rating 1.0/5

Mitchell Families - Confirmed reviews ALL

Poorly maintained room with signs of deterioration all over. Bathroom had a dirty and rundown aspect. Door with signs of humidity was ballooning. All of this for $250 a night. It seems like ibis/accor built new hotels and cannot maintain them correctly. For the good of the company I suggest that hotels get inspected and findings reviewed by customer experience groups.

Dear Mitchell Carl F., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristian López G. SubGerente General Ibis Mendoza

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Other web-users rate our hotel

  • 373 reviews 7.4/10 Location
  • 918 reviews 3.3/10 Room
  • 823 reviews 8.1/10 Service
  • 26 reviews 7.7/10 WiFi
  • 423 reviews 6.6/10 Breakfast
  • 416 reviews 3/10 Comfort
  • 312 reviews 3.9/10 Cleanliness
  • 244 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.