Hotel addressBab Guissa
How to reach the hotelGPS :N 34° 4' 8.35'' W 4° 58' 26.42''
Contact the hotel
- Tel. (+212)535/634331
- Fax. (+212)535/635096
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Sofitel Fès Palais Jamaï - hotel reviews in Fes
Hotel code: 2141
Accorhotels.com customer reviews in partnership with TripAdvisor
"Welcome to the Medina"
20th August 2013, BerberBabe, Australia
Great location on the edge of the Medina with a magnificant view of the medina from our room. Staff and facilities good. Contact made via the hotel with an excellent guide. The hotel itself and the rooms were a little jaded, and forget about the massage - poor quality at an excessive price. Our sleep was only disturbed by prayer calls from the surrounding mosques and the Ramadan "boom" to announce the commencement of fasting for the day at 3.30am - all part of the charm that is Morocco.View management response »
Management responseDear Guest,Thank you very much for your feed backI will share it with all the staffWe are very happy you appreciated your stay in F èsHope to see you soonBRAHIM BAKRI GENERAL MANAGER OF THE HOTEL
27th January 2013, westcoastjohnnie, Vancouver, British Columbia, Canada
This is a very special hotel. We choose a Media view room and did not regret it. Simply luxurious and quality attentive service. The view is to die for and it is a easy walk (guide recommended) to all the local sites. Highly recommend to other travellers.View management response »
Management responseDear Guest,We very much appreciate your comments regarding your stay at Sofitel Fès Palais Jamaï. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5th January 2013, pmsmo, Lisbon, Portugal
It is a great hotel in a great location inside the medina, BUT the hotel recommended a tourist guide who didn't show us any monument and didn't provide any interesting information... instead he took us to all the commercial shops owned by his friends.View management response »
Management responseDear Guest,thank you very much for your feed back Our concierge will have a meeting with the delegate of tourism in order to discuss your review you know, guides are not a part of our staff but they are sent from the delagation of tourism to work with guests.we hope see you soon in Sofitel Fès Palais Jamai!!best regards,JOLANDA SADNI ZIANE GM SOFITEL FES PALAIS JAMAI
"This is a wonderful hotel with a full view of the medina and only a short 10 minute downhill walk from it"
25th January 2011, new york
The pool is great, heated and the right size, the food is great and the location of the hotel couldn't be more perfect. All the staff were very attentive and helpful. I had a good massage there too.
"Good Hotel in great location"
15th November 2010, JMPScottie, Newcastle-upon-Tyne, United Kingdom
Bedrooms need refurbishing. Lunch was excellent - well worth the money!
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.