Mercure Curitiba Batel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,417 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Recently renovated apartments.

  • Meeting rooms ideal for your event. Contact us!

  • Recreation area w/renewed fitness center and heated pool (max. 26 degrees).

  • 15 minutes by car to BR 277 highway

  • 18-minute drive to the Santa Felicidade district

Our accommodation(s)

Hotel location

Mercure Curitiba Batel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
Brazil

GPS:-25.44282, -49.28297

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALLURE

Try excellent dishes in the Allure Restaurant and relax in the Allure lounge bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,417 reviews

TripAdvisor Rating  4.0/5  1,395 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

otima experiencia. Obrigado ao Time Mercure Batel

Prezada, Sra. Sonia Agradecemos os seus comentários referentes a sua estada no Mercure Curitiba Batel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. César Oliveira Subgerente Mercure Curitiba Batel

Not very satisfied

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It wasn't the best experience. Mercure chain sets an expectation about standards (service, cleanliness, etc). I did my checked in late (after 21h), considering a day traveling and working, I just wanted to rest. First observation was the bathroom trash was full. The reception checked if what I was telling the truth, asked to check the bathroon and changed me to another room. The new room appeared cleaner, but the bathroom window and tables were dusty. I didn't complain, I concluded that all available rooms would be the same. The desk had some dead insects and in the next days, the desk was clearly not cleaned, the insects were in the same place. The bathroom window and air conditioner was visible that wasn't cleaned for months. Overall the service was good, breakfast with lots of choices.

Dear Ms Vennela N., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, César Oliveira Subgerente Mercure Curitiba Batel

Excelente stay, great breakfast and good room ! One detail that I let receptionist aware when I did the checkout was the air conditioner probably have to be reviewed the gas, since in temperature 18 wasn’t cooling properly.

Customer review rating 5.0/5

Guilherme F. Families - Confirmed reviews ALL

Great time there

Prezado Sr. Guilherme Agradecemos os seus comentários referentes a sua estada no Mercure Curitiba Batel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. César Oliveira Subgerente Mercure Curitiba Batel

Great staff

Customer review rating 5.0/5

Mike Business - Confirmed reviews ALL

Always helpful

Dear Mr. Mike We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Zimmermann Tramontin Gerente Geral Mercure Curitiba Batel

Good Stay

Customer review rating 4.5/5

Julio B. Business - Confirmed reviews ALL

It was quiet good, the only issue was internet access which I could'n have on my phone...

Prezado Sr. Julio Cesar Agradecemos os seus comentários referentes a sua estada no Mercure Curitiba Batel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Referente o ocorrido com a sua internet, casos como esse basta solicitar na recep;'ao a liberação de seu aparelho e nosso tecnico consegue liberar o acesso sem problema. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. César Oliveira Subgerente Mercure Curitiba Batel

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Other web-users rate our hotel

  • 382 reviews 9/10 Location
  • 726 reviews 7.2/10 Room
  • 694 reviews 7.9/10 Service
  • 25 reviews 5.9/10 WiFi
  • 460 reviews 8.7/10 Breakfast
  • 330 reviews 6.5/10 Comfort
  • 251 reviews 7.3/10 Cleanliness
  • 172 reviews 7.5/10 Food

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