Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 2,234 reviews

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Pullman Sao Paulo Ibirapuera - Image 1
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Rua Joinville 515, Vila Mariana, 04008-011 SAO PAULO, Brazil

Description

Hotel extras

  • Shishindo Spa, gym and pool

  • TastelT Bar with Vinacoteca and Wine by the Glass concept

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to large hospitals, such as Beneficiência Portuguesa

  • 9-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Telephone
Fax +55 11 5088-4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,234 reviews

TripAdvisor Rating  4.5/5  2,411 reviews

Certificate of excellence 2023

Working week in Sao Paulo

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great hotel, with a fantastic climate, very good rooms and great buffet.

Dear Oscar, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

No water to drink in the room

Customer review rating 3.0/5

Manuel A. Business - Confirmed reviews ALL

expected to have water to drink, but was not.

Dear Manuel, The Pullman SP Ibirapuera team thanks you for your evaluation, it is always a great pleasure to welcome our guests. We are glad that, in general, you enjoyed your stay with us. Please know that the return of our customers is essential, as we always seek to show excellence in hospitality. Regarding the issue of complimentary water, we regret that your expectations were not completely met. We offer complimentary water on the first day of your stay, and we have water available for purchase in the minibar, or upon request in our Room Service. In no way we intended to cause you any displeasure. We hope that you can trust our services and products quality management, and that we can have the opportunity to welcome you again, so that we can provide you with a better experience. Monick I Fernandez Customer Experience

Well located!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I found the location of the establishment to be excellent, and the services provided were also very satisfactory.

Dear Rosineide, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Hotel staff is very helpful.

Dear Rosewyn, The Pullman SP Ibirapuera team thanks you for your evaluation, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that, in general, you enjoyed your stay with us. At the same time, we are sorry that we did not meet all of your expectations. Please know that the return of our customers is essential, as we always seek to show excellence in hospitality. We guarantee that your comments have been taken to the responsible managers, who will work on improvements with their teams. We hope that you can trust our services and products quality management, and that we can have the opportunity to welcome you again, so that we can provide you with an even better experience. Monick I Fernandez Customer Experience

Ok stay

Customer review rating 4.0/5

John L. Business - Confirmed reviews ALL

No coffee machine in room, tea not replenished, a/c turns off when you leave room and is long to cool. Breakfast coffee is ok. restaurant food was very nice and service excellent.

Dear John, First and foremost, we would like to express our sincere gratitude for your loyalty to ALL Classic and for choosing Pullman Ibirapuera as your destination during your recent stay. Additionally, we are delighted to know that you enjoyed the culinary experience at our restaurants and that our service met your expectations. However, we regret that your stay with us was not entirely satisfactory due to some issues related to your room and the amenities offered. We would like to clarify that amenities such as the Nespresso coffee machine, bathrobe, and slippers are available starting from the Premium Deluxe City View category. For future stays, we suggest considering this option to fully enjoy these and other additional facilities. Regarding the air conditioning, we would like to explain that our rooms are equipped with an automated system that manages energy consumption by turning off some equipment when the room is vacant as part of our ongoing efforts towards sustainable development. This commitment is part of Accor's values, and at Pullman Ibirapuera, we strive to care for the environment and local communities through various initiatives. Regarding the breakfast issue, after thorough verification of your reservation, we've confirmed that breakfast was not included. We apologize for any confusion or inconvenience this may have caused. Once again, we appreciate your feedback, and we hope you will give us the opportunity to welcome you again in the future and provide you with a truly exceptional experience on your next visit to Pullman Ibirapuera. Respectfully, Monick I Fernandez Customer Experience

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Other web-users rate our hotel

  • 299 reviews 9.4/10 Location
  • 790 reviews 6.7/10 Room
  • 961 reviews 8.3/10 Service
  • 27 reviews 2.7/10 WiFi
  • 429 reviews 8.7/10 Breakfast
  • 292 reviews 8.2/10 Food
  • 238 reviews 8.3/10 Amenities
  • 221 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.