Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,387 reviews

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Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

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Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,387 reviews

TripAdvisor Rating  4.0/5  3,734 reviews

The door of the room was opened blocked with a cleaning cloth at 7pm

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

otherwise fine. I di d not have time to change room and would have aprreciated a gesture (small gift or drink)

Lovely central hotel good for kids

TripAdvisor rating 5.0/5

travellover2013 TripAdvisor review

Lovely hotel in a great location. Toddlers loved using the pool, in fact that is all they wanted to do. It was well kept I cannot stand 90% of pools with any grossness and this one was nice and clean. The changing rooms and facilities are well looked after. The hotel used to warm milk for the kids and were very accommodating. The location is prime, but still not noisy. Minutes away from the central areas and we walked everywhere, ideal with small children.

Nice hotel

Customer review rating 4.5/5

Phil Business - Confirmed reviews ALL

Stayed one night. Room fairly spacious and well laid out. Easy to walk to bars, restaurants and Grand Place. Reception staff very friendly. Easy check in and check out.

Dear Phil, Thank you very much for this positive review. We're delighted to hear that you found your room spacious and well-appointed, a testament to our commitment to comfort and style. It’s also wonderful to know that our hotel's prime location made your visit to nearby bars, restaurants, and the Grand Place convenient. Furthermore, we take pride in our friendly reception staff and are glad they made your check-in and check-out process smooth and pleasant. We hope to have the occasion to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Noisy room

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The room was cold and very noisy, could hear everything from the streets, even people talking. The windows are bad. The soap in the shower was finished or the pump did not work. I joined a meeting and the other facilities were just fine. Breakfast and food OK. People at the reception were kind.

Dear Guest, Thank you for this review about your recent stay. We're glad to hear that you found our staff kind and that you enjoyed the breakfast and other facilities. It's always rewarding to know that our team's efforts are appreciated. We're also pleased that our meeting rooms met your expectations and provided a comfortable environment for your event. We regret to hear that you experienced noise disruption during your stay. Our hotel strives to provide a peaceful environment, and while all our windows are double-glazed to minimize street noise, we understand that the vibrant city life can sometimes still be heard. For guests particularly sensitive to noise, we often recommend rooms on higher floors or towards the back of the hotel for a quieter experience. We also apologize for any inconvenience with the soap dispenser in your shower. Please rest assured that we have a dedicated team to ensure such amenities are always functioning and fully stocked for our guests' comfort. We hope that you will choose to revisit us. Best regards, Marc UYTTERHOEVEN, General Manager

Good location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The location is very central so you can make lots of trips back to the hotel to drop off shopping, etc. However, the fitness suite is very small so don't count on being able to use it during your stay. Overall, it's a very good hotel. I would stay there again!

Dear Guest, Many thanks for your feedback. We're delighted to hear that you found our central location convenient for your shopping trips and that our hotel met your overall expectations. It's a pleasure to serve as a comfortable base for our guests to explore the beautiful city of Brussels. We take note of your comment regarding the fitness suite; while it may be compact, we strive to provide a range of equipment to accommodate our guests' fitness needs. We appreciate your understanding and are glad that this aspect did not significantly impact your stay. It would be a pleasure to welcome you again. Kindest regards, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 1,948 reviews 9.3/10 Location
  • 2,056 reviews 7.3/10 Room
  • 1,783 reviews 8.4/10 Service
  • 33 reviews 8.8/10 WiFi
  • 1,150 reviews 8.3/10 Breakfast
  • 788 reviews 7/10 Cleanliness
  • 261 reviews 7/10 Wellness Area
  • 7 reviews 5/10 Beach

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