Hotel - Novotel Brussels Centre Tour Noire
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Brussels Centre Tour Noire Hotel

Rue de la Vierge Noire 32 
1000  BRUSSELS
BELGIUM

2,762 reviews
TripAdvisor Rating Based on 2,762 reviews
See rates
Best price guarantee
From
From 95.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Brussels Centre Tour Noire

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,762 reviews

pafell17 2017/06/15
« Enjoyed »

Spent 3 nights here with my wife - was happy with our stay. Though the Belgian keyboard on the hotels computers for guests, was different and therefore at times is difficult to use. Was warned by google that the wifi was not safe to us.

Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to write a review. I am grateful for your feedback about your stay and are glad you have enjoyed your stay with us. I look forward to seeing you again. Kind regards, Annabelle Secretary Guest Relations

PINELights 2017/05/04
« Reasonable Novotel - well located »

Yet another stay at this hotel, a different room and a better experince this time. All in all standard is similar, but room layout may vary. This time layout was good and very comfortable. Still paper cups for your tea/ coffe in Your room here!:) Reception was fairly standard and this time somewhat better experience than last time. All in all our stay was as we expected it to be which also is one of the reasons why we chose this property.

Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for your recent stay and the feedback, which we have shared with the team. We were very pleased to read you are a regular guest of our hotel. We look forward to welcoming you again soon ! Best regards, Annabelle Secretary Guest Relations

Magnus G 2017/02/23
« Perfectly decent hotel, great location »

The hotel is on a quiet side street to Rue Ansbach, within easy walking to the Grand Place and all the major tourist sites. The rooms are modern, standardized Novotel-rooms, nothing special, though really comfortable beds! Really nice breakfast with both hot and cold options and many types of excellent bread. The staff is a bit grumpy, though, probably because they seem a bit under-staffed, we arrived Friday night and then only one person worked to take care of all the arriving weekend-guests, which felt a bit odd. In all a good hotel, though do not choose the hotel because of the swimming pool; it is tiny and it is gets camped really quickly, basically just a large bathtub with people standing around the sides for a while and then getting up again. Not worth the bother.

Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you find our hotel perfectly decent and that you liked our location. Kind regards, Annabelle Secretary Guest Relations

SivHarriet 2016/12/06
« Some good service amidst exceptionally rude personnel »

I was asked to check-in online in order to save time. Upon check-in at the hotel I still had to queue twice. I am wondering how many times I would have if I hadn't checked-in online as well. And I was greeting by rude personnel each of the times. The only high-light was the professional treatment of an unexpected entry to my room (which obviously should not have happened in the first place). And the burger at the restaurant, it was good. But that is not enough to run a hotel.

NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am sorry that on this occasion you were disappointed with your stay at Novotel Brussels Centre - Tour Noire. I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and provide you with a correct service. I can assure you the matter is being looked into. Kind Regards, Annabelle Secretary Guest Relations

Shengli2016 2016/05/08
« Overall Good »

Staffs are friendly and well educated, but it seems that number of staffs are not necessarily enough. I like breakfast of the hotel so much. Access to Gland Place is so convenient that we could easily walk there.

NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a good experience. Personalized service is of great importance to Accor, and we invest heavily into training to ensure every guest feels special. On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire. Annabelle Secretary Guest Relations

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 95.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 90 m ibis Brussels Centre St Catherine
ibis Brussels Centre St Catherine Hotel
From
From 67.00 EUR Non member rate
From 67.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 130 m Aparthotel Adagio Brussels Grand Place
Aparthotel Adagio Brussels Grand Place
From
From 79.00 EUR Non member rate
From 71.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 570 m ibis Brussels off Grand Place
ibis Brussels off Grand Place Hotel
From
From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 600 m Novotel Brussels off Grand Place
Novotel Brussels off Grand Place Hotel
From
From 115.00 EUR Non member rate
From 103.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BRUSSELS
See rates