ibis Coventry South hotel

"Rubbish"

15th February 2013, racecar106, Khon Kaen, Thailand

Very disapointed. The hotel sold my room because I was late checking in, and made no attempt to aid my situation. Though I was flying from the far east (Thailand) and was not able to inform them of my late arrival. When contacted, promised to phone me back but did not, leaving me to find another hotel. i am not a happy bunny.

Management responseThank you for posting your thoughts on here. Regarding the issue you of your booking, please allow me to express my sincerest apologies. I assure you that your feedback is well noted and will be dealt with accordingly
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"Ibis scores again"

6th February 2013, pickytraveller292, Southampton, United Kingdom

Ibis Coventry south was excellent value for money the room was clean and warm, bed very comfortable breakfast excellent staff helpful and friendly check in quick and easy as was checkout Hotel has a large carpark and was easy to find . .

Management responseI'm very grateful that you could take the time and leave us your thoughts and write a review. I'm so pleased that you enjoyed your stay with us and I hope that we can welcome you back to Ibis Coventry south. RegardsJulian Ward
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"Location"

9th January 2013, Kirton337, Drayton, Leics

This hotel is very hard to find if a stranger to Coventry - the post code is no -where near the hotel by Sat Nav - easier to find by road and nearby "Leaf Lane ".on the Sat Nav.The final part of the journey to the hotel is via a complicated roundabout, and exit which can easily be missed.

Management responseDear Guest, Thank you for taking the time to leave us feedback regarding the hotel. We are sorry to hear your didnt enjoy your stay at Ibis Coventry South.We do value all our guest feedback and do aim to ensure that we meet guest expectations.RegardsJulian Ward General Manager
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"Week-End NEC visit"

3rd December 2012, devoned, Newton Abbot, United Kingdom

Chosen for great access to the NEC Birmingham, 15 min drive with no congestion on Sat&Sun morning - so would definitely use again for this purpose.Travelled with my Father who has used Ibis hotels throughout Europe many times and he said it would be clean but basic and he was correct, so I felt good value for money.Shower good and plenty of hot water and heating.Quiet if somewhat industrail location but be put off by this as a bar was available in the evenings.Breakfast in morning better than expected with full range (cooked, ham, cheese, croisants, toast, cereals, juices,fresh fruit, youghart using known brand quality products - and all you can eat and drink avalable in very clean surroundings a credit to the staff who were very friendly and attentive - couldn't ask for more at this price.

Management responseDear Guest,Thank you for taking the time to leave us feedback regarding the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations.We are glad to hear that you and your father enjoyed your stay, I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"November 2012"

15th November 2012, Q5wigs, Newhaven, United Kingdom

This little hotel is clean, warm., tidy, friendly - no luxury but then you wouldn't expect it at the price! The new beds are a great improvement and the food in the restaurant was very good.Beware - the sat.nav. had problems with the postcode, but road signage was adequate.

Management responseDear Guest,Thank you for taking the time to leave us feedback regarding the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations.I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"Coventry by bike"

13th July 2012, Bristol, United Kingdom

Bit hidden away. But when located clean and tidy, nice reception and clean room. Heater on but soon sorted, Downside wildlife seem to wait for rubbish in bins then remove it, Notice to Hotel put lids on bins. Breakfast very good staff helpful

Management responseDear Guest,Thank you for taking the time to leave us feedback regarding the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations.I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"Ibis Coventry South Review"

29th May 2012, Andy1976Reviews, Carluke, United Kingdom

This is a budget hotel and adequate for the needs based on that. Room was clean and tidy as was bathroom. Walls are thin and you can hear people in next rooms and above. Breakfast was ok.

Management responseDear Guest,Thank you for taking the time to leave us feedback regarding the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations.I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"IBIS coventry south"

10th April 2012, Stockport, United Kingdom

Good nights sleep, rooms clean, hotel is looked after, however heating system non existent, simple convector heater.

Management responseDear Guest Thank you for taking the time to leave us feedback regards the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"Not a normal Ibis"

12th March 2012, York

Avoid this hotel if you want a normal Ibis. This is second rate by any standards. The accommodation block is separate from the bar/reception area (which is shown in the picture) and is old, damp, dirty, smelly (smoke) and has poor heating (and no air conditioning). The rooms open direct onto an exposed walkway with the only window in the room facing the walkway giving the chance for everyone to look in or requiring the curtains to be permanently shut.The staff were very friendly and attentive but the accommodation block is not of a standard acceptable for Ibis.

Management responseDear Guest Thank you for taking the time to leave us feedback regards the hotel. We are sorry to hear that you did not enjoy your stay with us at Ibis Coventry SouthIf you would like to discuss your stay further and if you wish to contact me on 02476 639922.We do value our guest feedback and do aim to ensure that we meet guest expectations I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"Good ibis"

28th February 2012, London

An older US style Ibis hotel with bedrooms detached from the main reception. However, security is excellent with sound fencing, multiple cameras and good sight-lines.Rooms were very clean and fresh. Temp control was very good as were amenities and facilities. No real restaurant but a bar and chair/table seating area served 24 hours a day with ready meals - more than adequate.Breakfast is very good - full cooked or conti + as much as you can eat. great sausages.

Management responseDear Guest Thank you for taking the time to leave us feedback regards the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"University visit"

21st February 2012

Used this on a visit to Univeristy of Warwick with son. Handy, good location and good price. The buffet breakfast was good value, half price at £3.50 per head as it was booked on-line. I would stay here again. Directions to the hotel when on the final approaches could be better. I had to ask at the nearby Jaguar car plant how to find it.

Management responseDear Guest Thank you for taking the time to leave us feedback regards the hotel. We do value our guest feedback and do aim to ensure that we meet guest expectations I look forward to welcoming you back to the hotel in the near future. RegardsJulian Ward General Manager
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"Freezing Cold Dirty Rooms"

6th February 2012, rugby

The room has a very noisy fan heater that probably couldn't heat a broom cupboard, carpets, seating stained, general walkways not clean or tidy, terrible nights sleep!!!Please note I stay in hotels regularly and have never felt the need to write a review before but on this hotel felt compelled to do so.Why there is not adequate heating for the room is beyond me - the only good thing is that I wasn't staying there with my family (two young children).

Management responseDear GuestAs the new manager I was shocked to see your review, and the problems during your stay, I would like the opportunity to discuss your stay further and if you wish to contact me on 02476 639922.During this month the AA has inspected the Hotel and have give us a 99.5 % and a random visit we are also investing into new heaters for the cold months of the year.Again I am sorry for your last stay and i hope you will contact me shortly. RegardsJulian ward General manager
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"great value"

19th January 2012, Llandudno, United Kingdom

This was our second visit to this hotel. Again we had a clean, comfy bedroom. The breakfast was very good with plenty of choice and nicely presented. The staff could not have been more helpful, and we would happily recommend this hotel.