Hotel - ibis Birmingham Centre Irving Street
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Ibis Hotel Hotel

ibis Birmingham Centre Irving Street Hotel

55 Irving Street 
B1 1DH  BIRMINGHAM
UNITED KINGDOM

655 reviews
TripAdvisor Rating Based on 655 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 51 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Birmingham Centre Irving Street

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 655 reviews
smm01222 2017/05/21
« May 2017 »

Poor stay overall. Rooms had dated decor, rubbish power in the shower so water was just a dribble. Toilet flushing was also an issue. Breakfast was cold and then reheated in the microwave by staff. Bar area had no atmosphere. Good parking, also nice to have a private entrance to each room rather than in a corridor block. Good location also, but rooms and breakfast let the stay down. Probably wouldn't stay again if visiting the area.

J138NMchristopherw 2017/04/17
« Tatty »

Needs a refurb. Had to ask for more towels. No soap in dispenser over bath. One light not working in bathroom. Carpet very dirty. Very basic room. Friendly staff. Towels delivered when asked for. Wouldn't stay here again, even though it was cheaper than other hotels nearby.

ibisCentreIrvingSt, Manager at ibis Birmingham Centre Irving Street, responded to this review

Dear Sir/Madam, Thank you for taking the time to provide us with your thoughts about your recent stay at Ibis Birmingham Centre Irving Street, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I would like to thank you for your kind comments about our staff - we are always striving to enhance our customer service in any way, so it is nice to hear my staff have had some recognition for their hard work. I would also like to thank you for bringing the problems you experienced particularly regarding the light in the bathroom, to my attention. Constructive Feedback from our guests is invaluable to us in our constant efforts to assess and improve the quality of the facilities and services we provide. Kind Regards, Reni Atanasova Operations Manager

weluvlakegarda 2017/01/28
« Great room, a nice surprise »

The room was great, always cosy and warm when it was minus 5 outside. Good size, and the housekeeping was of a very high standard. Not so good - was the plumbing in the room, toilet flush was poor, and sink and bath wouldn't empty. Breakfast was a bit sparse, but staff friendly.

ibisCentreIrvingSt, Manager at ibis Birmingham Centre Irving Street, responded to this review

Dear Sir/Madam, Thank you for spending from your personal time to share your thoughts and recommendations regarding your recent stay with us in Ibis Irving street Birmingham Centre I was pleased to hear you find the hotel good enough for its price and you found the location perfect. We are sorry to hear about the issues you had regarding the plumbing in the room and these issues will be looked into and dealt with. We would also like to thank you for your comments on our friendly staff, we are always striving to reach the best possible standard for customer service. Thank you Best Regards, Reni Atanasova Operations Manager

James A 2017/01/04
« Basic but fitted the bill »

Rather tired room/bathroom but the bed was clean and comfortable. Shower a little feeble as others have noted, but was adequate. Tea/coffee available in room. Didn't have breakfast in the hotel. Secure parking a plus, at £5/night

ibisCentreIrvingSt, Manager at ibis Birmingham Centre Irving Street, responded to this review

Dear Guest Thank you for taking the time to leave a review for your recent stay with us, we value all feedback from our guests. I would like to thank you for the kind comments about our rooms being clean and comfortable, we have noted your comments regarding the room and bathroom being 'tired' and will be looking into this. We look forward to welcoming you back into our hotel again soon. Warmest Regards Reni Atanasova Operations Manager

Shaz3010 2016/12/14
« Budget Hotel »

Great location for the O2 Academy. Motel style hotel bedding and bathroom lovely and clean. Flotex type carpet looked like a few parties had gone before! It's been cleaned a few times! Water pressure is far too low. The loo takes ages to fill so is a pain if there are 2 of you. But this also means the shower is a joke it's just a trickle we were on the first floor so don't know if the ground floor is better. Staff were all friendly and very helpful. Shame would go again as was great for a budget hotel if they fix the water issue!

ibisCentreIrvingSt, Manager at ibis Birmingham Centre Irving Street, responded to this review

Dear Invaluable Guest, Thank you for taking your time to provide us feedback about your recent stay at Ibis Irving Street. I was really pleased to read your positive feedback regarding our hotel being friendly and suitable for your needs. We also appreciate your comments regarding the water pressure and would like to apologize for any inconvenience caused. We will take your constructive comments on board. Me and my team really appreciate your kind words as we tried to help you as much as we could and we are all glad to have been part of your stay. We look forward to welcoming you back to Ibis Irving Street in the future. Warmest Regards, Reni Atanasova Operations Manager

Z7232OYkevinc 2016/11/24
« Location convenient, accommodation poor. »

We have stayed here a few times in the past. This visit we had to change rooms, due to a faulty bath. Second room, the bath leaked through to the bedroom. Both rooms were tired, and needed new paint. The rooms nearest the road are noisy, new glazing is probably required. Although the car park is secure, they have now started charging extra for parking on site. The bacon at breakfast was like cardboard, and the other items were not all available at the same time.

ibisCentreIrvingSt, Manager at ibis Birmingham Centre Irving Street, responded to this review

Dear Sir, Thank you for taking the time to provide us with your thoughts about your recent stay at Ibis Birmingham Centre Irving Street, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I would like to thank you for bringing the problems you experienced to my attention. Constructive Feedback from our guests is invaluable to us in our constant efforts to assess and improve the quality of the facilities and services we provide. Kind Regards, Reni Atanasova Operations Manager

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