Hotel address27-35 Turbot Street
How to reach the hotelGPS :S 27° 28' 8.86'' E 153° 1' 14.71''
Contact the hotel
- Tel. (+61)7/32372333
- Fax. (+61)7/32363891
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ibis Brisbane - hotel reviews in Brisbane
Hotel code: 2062
Accorhotels.com customer reviews in partnership with TripAdvisor
"Car Parking Expensive"
19th September 2013, jrp1945, Adelaide, South Australia
The room was basic but acceptable, with 2 very comfortable queen size beds. There was no hotel information guide in the room to tell us what was available, both at the hotel and nearby.. When I rang reception to make an enquiry, it rang for several minutes but I couldn't get anyone to answer it. Probably because there was only one person at the desk and every time we went past reception, there was always several people lined up waiting their turn to be checked in. On the saturday afternoon, we had arranged to meet some friends in the bar for a few drinks, followed by a meal in the restaurant, only to find that neither is open at weekends. Consiquently, we had to go to the Mercure hotel next door, which was fine, but it would have been nice to know before hand, the opening hours. We did eat in the Ibis restaurant on the friday night and it was very good. I guess my main complaint was the additional cost of $27/day to park a car there (or specifically near by). I have previously (some time ago) stayed at both the Ibis and the Mercure, and there was no charge for car parking at either. Would I stay there again? Yes I would consider it, but I would consider other locations as well.
18th September 2013, sycokid, sycokid
Great location in Brisbane close to all amenities including Queen St mall and Roma St train station.Hotel rooms very presentable and clean,check in / check out a dream ,terrific value through Accor Advantage Plus deals
"Great location & value"
22nd August 2013, KirkDouglas, Hamilton, New Zealand
Could not be better. Well situated suited us perfectly an easy walk to the heart of the city plus very central to the ferries and the walk bridges to the South side. Staff were great and very helpful to us. Internet was very good no dropped calls. Glenn.
"No restaurant or room service on weekends!!!"
19th August 2013, furryfrenz, Forster, Australia
Nice hotel but no room service or restaurant open on weekends. We had to dial for a pizza!!!! Disappointing as we had stayed here before and had room service. Asked for tissues as had none in bathroom and still hadn't received them on checkout. Had no volume on TV and maintenance had to come to room and reset the tv. Car parking was an issue also - had to park in hotel around the corner and walk back, which is where you could get food - The Mercure and the Ibis were interconnected by a long walkway with stairs.View management response »
Management responseThank you for your feedback. I am of course very sorry to learn that certain aspects of your stay did not meet your expectations, particularly in relation to the reliability of your in-room facilities, and the restaurant dining options. Unfortunately the Ibis Restaurant is closed for dinner service over the weekend. Alternatively all guests are able to purchase items off our ‘Grab it and Go’ menu, as room service is not available at any Ibis Hotel. Please be assured that our in-room facilities are undergoing maintenance inspections daily to prevent future occurrences I hope we will have the pleasure of welcoming you back to the hotel. Please feel free to contact me directly as I would be pleased to personally oversee your reservation and assist in ensuring your stay exceeds your expectations. Kind regards, Monika Kolakowski Assistant Night Manager H1750-NA@accor.com+61 7 3237 2300
8th August 2013, Brisbane, Australia
Stayed one night at Ibis for the first time.Found the hotel in great location close to the city centre.Reception staff very friendly on checking in and out.Room very comfortable.Will stay again next time in Brisbane.View management response »
Management responseThank you for your comments regarding your recent stay at the Hotel Ibis.I am delighted to read that you enjoyed our friendly staff and central location. We pride ourselves on having caring and efficient service from our front line teams, whilst our rooms offer the ultimate comfort with new innovative bedding, exclusive to Ibis Hotels. Thank you again for your review, and I hope to welcome you back to the hotel in the near future. Kind regards, Monika Kolakowski Assistant Night Manager
22nd July 2013, busymum133, Surfers Paradise, Australia
Everything was as it was advertised. Nice clean rooms, friendly staff and close to where we wanted to be. Didn't like the buffet breakfast, cold and looked a mess at the counter so didn't make you want to eat it.View management response »
Management responseThank you for taking the time to write this review. It is nice to read you experienced our large clean rooms and the great service of our team members. I have passed on your review to the Food and Beverage Manager and Chef in relations to the buffet breakfast you experienced.I hope we can have you stay back with us in the near future to experience a hot and enjoyable breakfast.Kind Regards,D’orne FitzpatrickRooms Division Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.