Hotel - Mercure Grand Hotel Alfa Luxembourg
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Mercure Hotel

Mercure Grand Hotel Alfa Luxembourg

16, Place de la gare 
L-1616 LUXEMBOURG
LUXEMBOURG

744 reviews
TripAdvisor Rating Based on 744 reviews
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Select your dates 109.00 EUR

Mercure Grand Hotel Alfa Luxembourg

Mid-scale hotel for business trips or leisure

The Grand Hotel Mercure Alfa is located opposite the railway station, in the heart of the business and shopping district and to the historic center, with the European Institutions nearby. The 141 air-conditioned rooms with bathtub or shower are equiped with telephone, television and minibar. The hotel has a Brasserie, a bar and meeting rooms for seminars and conferences. Free WiFi Internet access. Hotel has its own airport shuttle. Unique in Luxembourg: car rental desk service 24/24 7/7

The Mercure Grand Hôtel Alfa Luxembourg is an ideal base for exploring the historical city centre of Luxembourg. Visit the Bock Casemates fortifications, the Citadelle du St. Esprit or walk the Chemin de la Corniche, with views of the medieval borough of Grund below. Admire Notre-Dame Cathedral, the Grand Ducal Palace and the Musée d'Histoire de la Ville de Luxembourg. If you would rather go shopping, then Rue des Capucins, the city's largest shopping street, is the place to be.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Wheelchair access
  • Pet allowed 10  EUR
  • Breakfast
  • Golf course 18 holes  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Wheelchair access
  • Pet allowed 10  EUR
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Grand Hotel Alfa Luxembourg

16, Place de la gare
L-1616
LUXEMBOURG
LUXEMBOURG

Tel: (+352)4900111
Fax: (+352)490009

Check-in from 12h00
Check out up to 12h00
Access and transport
  • ALFA or GARE : GARE ALFA
  • LUXEMBOURG FINDEL At 6km / 3.73 miles  - Shuttle free
  • LUXEMBOURG-VILLE SUD At 1km / 0.62 miles
  • LUXEMBOURG At 0.2km / 0.12 miles

GPS : 49.600620, 6.133235

Our rooms

Whether you stay with family, friends or as a couple, enjoy our spacious rooms. You can choose the comfort of a standard room or the luxury of a Privilège room.

  • 1 Double size bed Standard room
    1 Double size bed Standard room

    Standard type of room with double standard bed. Shower or bath for bathroom.

  • Superior room with 1 Double size bed
    Superior room with 1 Double size bed

    Superior room with king size bed. More Amenties than in confort room like bathrobe, sleepers. In bathroom only bath.

  • Suite 1 Dlouble size bed Delux room
    Suite 1 Dlouble size bed Delux room

    Suite room with large double bed with lounge area. Superior amenities like bathrobe, sleepers… In bathroom only bath.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Standard room with two separate bed. Shower or bath.

  • 141 rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ALFA BRASSERIE Restaurant
Lunch 06:30 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ALFA BRASSERIE Type of cuisine: Regional


The Alfa Brasserie greets you in an exceptionnal atmosphere, recreating the spirit and the decor of the famous Parisian Brasseries of the 30's. Enjoy french and luxemburguese Cuisine and discover the "Grands Vins Mercure", a selection of great wines.

Find out more and book
BAR ALFA Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR ALFA


For a light snack or a refreshing drink, the Alfa Bar is ideal. Moreover, once a month, it hosts the famous Wine & Cheese Afterworks.

See all our restaurants and bars

Your meetings and events

Mercure Grand Hotel Alfa Luxembourg Meeting Room

Our meeting rooms


  • Number of meeting rooms: 2
  • Maximum size: 72 m2
  • Maximum capacity: 56

Our customer reviews for Mercure Grand Hotel Alfa Luxembourg

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 744 reviews
TasAna2008 2016/08/24
« A very good and comfortable room. »

Very good hotel, clean and comofortable room, hot water, friendly and helpful stuff. Close to the train station, I do not know if rooms facing the station have any noise but rooms facing the other side are very quiet.

Igor X 2015/12/03
« Great hotel! »

It's a great hotel following the accor's features line for its category. Very well located, just in front the main train station. The staff were great. The bar was ok. The breakfast was great. I recommend it for all kind of tourists.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Good afternoon, Thank you for choosing the Mercure Alfa Luxembourg Centre Gare for your recent trip and also for taking the time to tell us about your experience. We appreciate your positive feedback. In all Mercure hotels, our priority is your satisfaction and our goal is to give you a superior service experience. Be assured that I will share your comments with all our team and I am sure that this will encourage them to continue to give the best. Moreover, I’ m happy that you enjoyed our location, our efficient staff and also your brasserie Alfa for buffet breakfast, restaurant and bar. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne – Sales Team Mercure Alfa

patilvy 2015/08/10
« Good Stay and value for money »

The room offered was pleasant. Hotel location is very convenient just opposite the main station of luxembourg. All city buses and sightseeing buses start from here. Nearby shops, restaurant, pharmacy. However the breakfast offered was not up to its 4 star rating hotel. One can easily find better food options around the hotel.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to express our gratitude to you for the time you spent to write a review of the Mercure Alfa Luxembourg Centre Gare. We are delighted to read that you appreciated our pleasant room and also our good location, opposite to the train station and all bus stops. Regarding the breakfast, can you give more information about your experience? What was missing for you? What would you expect? Thank you in advance for your feedback, Sincerely, Anne – Sales Team Mercure Alfa

AhmetUcer 2015/04/18
« Total disappointment »

This hotel requires an urgent refurbishment. It is like a time journey back to 1970s. The building itself is historical but furniture's are very worn out. Reception and lobby are finely decorated, but rooms were old fashioned, carpets were filthy. Wallpapers were torn, drawn and scarred. Most disastrous feature of the hotel was its non-working heating system. They provided us with convector heaters!!! I remembered my younger years as a college student in hostels...I don't recommend this hotel especially for families with children.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with regret, we note that your stay did not give you satisfaction and we offer you our sincere apologies. As your satisfaction is our goal, every day all staff strives to give the best of them to reach it and your feedback is the basis of our work. Also, as you may know, we are finalizing our renovation project to bring a new design, more comfort and new equipments in our rooms. We hope to welcome you soon in this new Alfa Mercure, Sincerely, Anne – Sales Team Mercure Alfa

Genc69 2015/03/17
« Not worth for what you pay »

Superior room is big enough but with old furniture.Reception very good. It's very noisy during the night because of not sound proof windows When I asked to change the room there were not options for superior room not facing the square

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Furthermore, we want to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our rooms. Also, we will improve the soundproofing of the windows. We hope to welcome you again in this new Alfa Mercure, Sincerely, Anne – Sales Team Mercure Alfa

Luke O 2015/01/10
« Dissapointing »

Very old rooms. Carpet was very old worn and not very inviting. Stains all over the carpet. Had to wait 10 min for warm water. Water faucets loose. In general a very disappointing experience. Breakfast food was also very salty and not enjoyable. Overall the price was too high for the overall experience. The employees were very friendly and professional.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation choice during your recent visit to Luxembourg. We sincerely appreciate you taking the time to give us your impression and know that your comments are a very important basis of work for us. It is with regret, we note that your stay did not give you entire satisfaction. Concerning the breakfast, I informed our restaurant manager about your feedback and be sure that we will be very vigilant on our seasoning. Furthermore, I’m pleased to inform you that we are finalizing our renovation project to bring a new design, more comfort and new equipments in our rooms. You will soon discover a totally new hotel. Thank you for your kind works about our staff, Sincerely, Anne – Sales Team Mercure Alfa

TonyHooper 2015/01/03
« Good spacious hotel, In good location »

A good hotel with very large rooms and a good location near the rail station, Car parking near the hotel was a problem but we found a rail pay and display park about 5mins walk from the hotel. Internet was a big problem in the hotel, no reception in our room and the hotel staff were not very helpful suggesting we used our computer in the corridor where the reception was OK, but this was not convenient for us so we had to make do without

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare on Tripadvisor. We would like to express our gratitude to you for your feedback, in fact, your comments are very important to us as they inspire us to strive harder in servicing our guests. Concerning the wireless connection, I’m pleased to inform that it will be one of our priorities during our renovation. Be sure that we are working hard to prepare our hotel to a new world, modern, comfortable for all our guests. We hope to welcome you in the future, Sincerely, Anne – Sales Team Mercure Alfa

AnverAnderson 2014/11/23
« How do you do business today without wifi? »

In general, the hotel was a bit tired - I can deal with that, the bed was clean. It was a bit expensive - I can deal with that, I'd booked quite late. The food was ok - I can deal with that. BUT I had two business days without wifi... I can't deal with that! Despite regular phone calls to get the modem rebooted wifi connection lasted no more than 10 seconds at a time.. inexcusable for an international business hotel in today's connected world. After making my final complaint on check out, I merely received a confirmation from he staff that the wifi was indeed terrible.... I will not return to this hotel.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is a great value to us. It is with regret, we note that your stay did not give you satisfaction and we offer you our sincere apologies. Concerning the wireless internet, I'm pleased to inform you that we are finalizing our renovation project for all the hotel, and a complete update of the system is already provided. We hope to welcome you again soon in this new Alfa Mercure, Sincerely, Anne – Sales Team Mercure Alfa

Steve P 2014/10/14
« Filthy Pillows, Dated Decor, Avoid »

The put up bed for our son was a shocker, the pillow under the pillow case was grey and horrible and the duvet was ot much better. The walls were tobacco yellow not from smoke but a strange taste in decor. Not the type of Mercure we are used to.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Furthermore, I want to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our rooms. We hope to welcome you again in this new Alfa Mercure, Sincerely, Anne – Sales Team Mercure Alfa

747pjg 2014/09/30
« Tired and jaded hotel rooms »

While the service at the hotel was good and I was upgraded to an executive room (for which I am grateful - I think) the room itself was in desperate need of refurbishment. The carpet was discoloured in a number of areas, and as the room was big, it was immediately obvious. The en suite was old fashioned with old tiles which were slightly grubby. As the room faced out onto place de la Gare it was quite noisy late into the evening. At over 250euros for the night it was not cheap. I will be avoiding this hotel until it gets refurbished.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, We would like to thank you for choosing the Mercure Alfa Luxembourg Centre Gare as your accommodation during your recent trip, and we sincerely appreciate you taking the time to give us your opinion. Furthermore, I’m pleased to inform you that we are working hard to finalize our renovation project to bring a new design, more comfort and new equipments in our rooms. We hope to welcome you soon in this new Alfa Mercure, Sincerely, Anne – Sales Team Mercure Alfa

Chensj 2014/08/05
« Great location but parking is away »

The location is great but parking is at the railway station. There is also no space to unload luggage. The room is clean but looks old. Despite being opposite the main train station, the noise level is good. The staff are friendly and helpful.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, May I begin by thanking you for your review of the Mercure Alfa Luxembourg Centre Gare on TripAdvisor as we are most concerned with the satisfaction of our guests, your feedback is of great value to us. It is with regret, we note that your stay did not give you entire satisfaction. Regarding the parking, I am pleased to inform you that a public parking will open soon at the back side of the hotel. You will have a direct access to the hotel to make easier the check-in with luggages. Furthermore, I was delighted to read that you enjoyed our location, the cleanness of our rooms, and our friendly staff. We hope to welcome you again in the future, Sincerely, Anne – Sales Team Mercure Alfa

Colin E 2014/07/04
« Alfa Grand »

The hotel provided an excellent service, particularly in the lobby bar(s), reception and restaurant. Rooms were comfortable, quiet (despite the hotel being in a busy area) and serviced daily to a very good standard. We felt at home thanks to the splendid staff who were faultless in all the services they offered,

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, Thank you so much for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a great pleasure that we discovered your feedback. We thank you for your patronage and look forward to having you back with us soon. Sincerely, Anne – Sales Team Mercure Alfa

Eileen G 2014/05/20
« Mercure Alfa Hotel »

I have stayed at the Mercure Grand Hotel Alpha several times and everytime the staff are polite cheerful and very helpfull. The rooms are immaculate and very comfortable. I would recommend this hotel to any one.

NOVOWILLEM, Sales Team Mercure Alfa at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear guest, First of all, I would like to thank you for taking the time to write a review of the Mercure Alfa Luxembourg Centre Gare, on Tripadvisor. It is with a nice pleasure that we discovered your feedback. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely, Anne – Sales Team Mercure Alfa

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