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ibis Edinburgh Centre - hotel reviews in Edinburgh
Hotel code: 2039
Accorhotels.com customer reviews in partnership with TripAdvisor
"Ibis Edinburgh May Stay"
19th May 2012
The location is excellent. The hotel and services offered are at least as good as some of the so-called high-end hotels nearby. It's excellent value for money (providing you manage to avoid its highest prices on a peak weekend).
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Management responseDear Guest,Thank you for taking the time to write a review about your recent stay with us and your kind compliments.I do hope we will be able to welcome you back to stay with us in the future.Kind regardsJoanne GreenGeneral Manager
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"Great Location"
9th May 2012, Birmingham
This hotel is in a brilliant location to explore Edinburgh it's just off the Royal Mile and a short (but hilly) walk from the station/airport bus terminus. Rooms are basic Accor/Ibis standard but perfectly good for a short stay and staff are friendly and helpful. The coffee out of the Accor standard machine is not great so stick to tea or something else!
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Management responseDear Guest,Thank you for taking the time to write a review about your recent stay here with us at Ibis Edinburgh. We are pleased that you enjoyed your stay and have taken note of your comments regarding the coffee.We do hope we will be able to welcome you back on your future trips to Edinburgh.Kind regardsJoanne GreenGeneral Manager
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"Great Stay"
5th May 2012, LilyDaisy12, Guildford, United Kingdom
Great location half way up the Royal Mile, and within easy walking distance of the station. No complaints at all, in fact it was much quieter at night than I had expected probably due to it being tucked away in a little square.
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Management responseDear LilyDaisy 12,Thank you for your kind comments and compliments regarding your stay here with us at Ibis Edinburgh.I do hope we will have the opportunity to welcome you back in the future.Kind regardsJoanne GreenGeneral Manager
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"My stay"
30th April 2012, antonia1957, Los Angeles, California, USA
This is well located and reasonably priced. The rooms are in the standard Ibis hotel design used in all their hotels throughout Europe, so familiar. The beds are spartan and could do with warmer quilts or blankets, and a choice of feather or manmade fill pillows, as they are hard and flat. The option of a room with a bath tub would also be good.All in all, however, the quality is fine for the price.
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Management responseDear Antonia 1957,Thank you for taking the time to express your feedback regarding your stay here with us at Ibis Edinburgh. We have taken note of your comments regarding the duvet and pillows and look forward to welcoming you back to the Hotel in the future so you can experience our new products.Kind regardsJoanne GreenGeneral Manager
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"Clean and quiet"
16th April 2012, smusyj, Cartmel, United Kingdom
Beautifully clean and minimalistic room. Only down sides were the lack of free wifi and the view was pretty bad.
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Management responseDear Guest,Thank you for taking the time to write a review. We have taken note of your feedback and hope this does not deter you from staying with us on your next visit to Edinburgh.Kind regardsJoanne Green General Manager
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"weekend break"
5th April 2012, Liverpool, United Kingdom
hotel in perfect location,staff great really helpfull ideal for seeing old edinburgh right on the doorstep.
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Management responseDear GuestThank you for taking the time to write a review about your stay here with us at Ibis Edinburgh and your kind comments.I do hope we have the opportunity to welcome you back to stay with us in the future.Kind regardsJoanne GreenGeneral Manager
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"a convenient One-Nighter"
2nd April 2012, London, United Kingdom
Really fabulous position for getting in & out of Edinburgh. I plan on staying there again. the bed was ok but there weren't enough pillows (!) - but it was clean and bright and the service was really good as was the breakfast
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Management responseDear Guest,Thank you for your kind comments and we have taken note regarding the pillows. Please do not hesitate to request more pillows on your next visit with us and we will be happy to ensure you receive them for your comfort.Kind regardsJoanne GreenGeneral Manager
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"The best budget choice in Edinburgh"
29th March 2012, Brno, Czech Republic
Great location, great rate price/value, nice personal, very good english breakfast, room was clean, simply and small (but very good for 2 stars). Once more, great location, really !
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Management responseDear Guest,Thank you for taking the time to write a review about your stay here with us at Ibis Edinburgh. We are delighted to hear that you had a great time and do hope to be able to welcome you back in the future.Kind regardsJoanne GreenGeneral Manager
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"Fine hotel if sleep doesn't matter...."
29th March 2012, Greenville, South Carolina, USA
Chose this hotel for its proximity to Waverly Train Station and access point for buses to the airport. Worked out fine for both--could walk, with luggage. Front desk staff was friendly and helpful. Room was basic, as expected, with a good bed. BUT we were awakened throughout the night by shouting and the sound of bottles smashing outside below our room. Asked the desk in the morning if there was a special event in town, resulting in noise, etc. Reply was that what we heard was just a typical Saturday night in Edinburgh. Caveat emptor.
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Management responseDear Guest,Thank you for taking the time to write a review about your stay with us. Sorry to hear that you were woken up several times by the exterior noise.I do hope we will have the opportunity to welcome you back to stay with us and endeavour to find you a quieter room.Kind regardsJoanne GreenGeneral Manager
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"Perfect location, helpful staff, and good value out of season."
25th March 2012, London, United Kingdom
Just off the Royal Mile the hotel couldn't be better located for the tourist. The only downside was noise in the corridors until 2.00 am from young students. However the staff were excellent and very responsive in moving us after the first night from the first floor to the sixth and the noise problem was solved.In any case try to get a room on as high a floor as possible because, if placed at the back of the hotel, on the lower floors you have an office building looking straight into your bedroom. (Sixth floor solved this).Looked elsewhere to get a cheaper breakfast but the hotel was good value given the location and so had breakfast there.Staff cannot be praised too highly for their help and friendliness. The hotel is highly recommended but watch the prices for the tourist season and the summer festival!
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Management responseDear Guest Thank you for your kind comments and compliments, the team really appreciate to hear these comments.We are really pleased that you enjoyed your time with us and that we were able to solve the noise issue for you.We do hope we will be able to welcome you back to stay with us again in the future.Kind regardsJoanne Green General Manager
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"Gem of a hotel in lovely location"
15th March 2012, Dublin, Ireland
First time staying here and intend making it my Edinburgh hotel for work and pleasure.Staff could not have been more helpful and were extremely pleasant to deal with.Room was spotless, spacious and quiet.
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Management responseDear Guest,Thank you for taking the time to write your amazing comments. The team will be very happy to hear them.We look forward to being able to welcome you back on your next visit.Kind regardsJoanne GreenGeneral Manager
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"Noisy at night"
13th March 2012, Joleou, Singapore, Singapore
Strangely I have stayed in Ibis London City and Glasgow Mercure and it is definitely quieter than Ibis Hunter Sq. Also, they claimed they have given me the quietest room in the hotel. Good thing is it is quite clean and spacious.
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Management responseDear Guest,Thank you for taking the time to write a review about your stay here at Ibis Edinburgh. I was disappointed to hear that we were unable to solve the problem of the noise for you. I do hope this does not deter you from staying with us in the future, and we will endeavour to assign you a room for your comfort.Kind regardsJoanne GreenGeneral Manager
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"night in edinburgh"
8th March 2012, Newcastle, United Kingdom
large bed but extremely cramped bedroom,small basically furnished shower room.reasonable food offered at breakfast but presentation and general feel was that of a lower standard hotel than I expected.
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Management responseDear Guest,Thank you for taking the time to write a review. I am sorry on this occasion that you were disappointed with your stay. We have taken note of your comments and do hope we will have the opportunity to welcome you back in the future.Kind regardsJoanne GreenGeneral Manager
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"excellent value for money"
4th March 2012, Luxembourg City, Luxembourg
Great value for what I paid. Staff extremely friendly and fast. Rooms are clean and quiet. Bathroom a bit rickety but clean. Breakfast: good quality and adequate choice. Location is right in the heart of town and just under 10 minutes to walk to the castle.
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Management responseDear Guest,Thank you for taking the time to write a review about your recent stay here with us at Ibis Edinbugh. I am pleased that you enjoyed your stay and do hope we will have the opportunity to welcome you back to stay in the future.Kind regardsJoanne GreenGeneral Manager
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"Hotel good, but need better internet policy"
22nd February 2012, Vilnius, Lithuania
90% of my hotel stay's are in Accorhotels, and almost half - in Ibis. I have got in Edinburgh everything, what I expect - good location, perfect breakfast, clean rooms. SUPER STAFF on reception, I love them all :) Especially when they prepare me breakfast at 04 00. Only one minus was - internet. I expect free internet it any Accor hotel - and I have it before even in Etap. But here I schould pay almost 9 GBP per day and speed was unbelievable slow.
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Management responseDear GuestThank you for taking the time to write a review about your stay with us. I am pleased that you enjoyed your stay and would like to thank you for your kind comments. We have noted your comments regarding our internet policy.We do hope we will have the opportunity to welcome you back top stay with us in the future.Kind regardsJoanne GreenGeneral Manager
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"Great location, good price"
19th February 2012, Kilsyth, United Kingdom
Breakfast was livened up by a fire alarm and evacuation but it was a nice morning and my coffee was still warm when the fire brigade gave the all-clear. Booked in advance so the room rate was reasonable and breakfast much better than the nearby Holiday Inn, so this will become our pied-a-terre in Edinburgh fromnow on.
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Management responseDear Guest,Thank you for taking the time to write a review about your recent stay at Ibis Edinburgh and your understanding regarding the fire alarm and subsequent evacuation.I am pleased that you enjoyed your stay and do hope we have the opportunity to welcome you back in the future.Kind regardsJoanne GreenGeneral Manager
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"My first stay in Edinburgh"
11th February 2012, Kuiipo, Santa Clarita, California, USA
This was my first trip to Europe and I was not disappointed. This is a very beautiful city and The Ibis hotel where I stayed was centrally located just as advertised. The staff consisted of young employees who were very friendly and helpful. Though I traveled in December and darkness falls early around 3:30 pm I felt safe walking by myself. I recommend having your breakfast in the hotel so that you can get an early start on your sightseeing. One tip I do have when traveling in the UK on trains, is to always ask where the train is going before you board, when I left Edinburgh for London I got on the wrong train and ended up having to buy another ticket which was costly.
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Management responseDear Kuiipo,Thank you for taking the time to write about your stay here with us at Ibis Edinburgh. I am pleased to hear that you enjoyed your stay.Sorry to hear your unfortunate incident with the train, but I do hope that this does not deter you from returning and staying with us in the future.Kind regardsJoanne GreenGeneral Manager
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"IBIS EDINBURGH"
6th February 2012, London, United Kingdom
Having just arrived from a cold Sheffield where the room heating at the City Cenre Ibis struggled to keep up, I was hoping that the room at the even colder Edinburgh was up to the task. It was indeed with a lovely warmcomfortable room with a "proper" bathroom rather that a dropped in "pod" (nothing wrong with a pod). The hotel is very well located and in terms of value for money who can ask for more from the recession challenged business expenses. Would definitely use again.
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Management responseDear Guest,Thank you for taking the time to write a review about your stay here with us at Ibis Edinburgh.I am pleased that you enjoyed your stay, and do hope we have the opportunity to welcome you back to stay with us again in the future.Kind regardsJoanne GreenGeneral Manager
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"Nice, clean, well located hotel"
4th February 2012, Bogota, Colombia
The hotel is very well located on the Royal Mile, close to restaurants and less than 10 minutes walk from the Castle and the in the middle of the city centre. We choose it for the location, and also because Ibis offered the winter warmer sale. I liked more the bathroom at the Ibis Nottingham, but, this hotel aslo had a decent and clean room and bathroom. I also valued the fact that I had a room with a view (our Nottingham window faced a wall) and the personal was nice and respectful. The breakfast buffet wqas very complete and we could choose every day from different meals every day, although the buffet is the same all days. The bed was comfortable and we sleep very well and everything was clean and tidy. Tank you for a nice, affordable stay in this beautiful city.
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Management responseDear GuestThank you for your kind comments and compliments. We are very pleased that you enjoyed your stay and do hope we will have the opportunity to welcome you back to stay with us in the future.Kind regardsJoanne GreenGeneral Manager
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"Fantastic location, slightly tired facillities"
1st February 2012, London, United Kingdom
We were really pleased with the location. Staff were helpful and friendly, really what would be expected. Unfortunately the building is a bit tired but for the price still reasonable. The window in the room wouldn't open properly, so we couldn't get much fresh air.
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Management responseDear Guest,Thank you for taking the time to write a review about your recent stay with us here at Ibis Edinburgh.I am pleased that you enjoyed your stay and your comments regarding the window have been noted.I do hope we will be able to welcome you back to Ibis Edinburgh in the future.Kind regardsJoanne GreenGeneral Manager
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"70th birthday treat"
25th January 2012, Aberdeen, United Kingdom
Stayed here as a birthday treat for 3 nights from my husband & we both enjoyed our stay. The staff were extremely polite & friendly but the best thing about it was its location. It was so central to all the sites yet tucked away in a corner just off the Royal Mile.
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Management responseDear Guest,Thank you for taking the time to write a review and I am very pleased to hear that you had a good time whislt staying here at Ibis Edinburgh.Thank you for your kind comments and I do hope we will be able to welcome you back to stay with us again in the future.Kind regardsJoanne GreenGeneral Manager
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"Excellent location"
21st January 2012, Leeds, United Kingdom
This hotel has a great location just off the Royal Mile with lots of restaurants and facilities nearby. For what we paid it was certainly very good value. We would say to anyone intending to stay here - DO NOT TAKE MANY CLOTHES! The hanging space is absolutely miniscule and wholly inadequate for two people staying for three nights who don't want to go dining in Edinburgh in their travelling clothes every night. As soon as we took our outdoor coats off the wardrobe was full!
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Management responseDear GuestThank you for taking the time to write a review about your stay here with us at Ibis Edinburgh. We have noted your comments regarding the wardrobe space. However I do hope we will have the opportunity to welcome you back to Ibis Edinburgh in the future.Kind regardsJoanne GreenGeneral Manager
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"A windy night in Edinburgh"
8th January 2012, Glasgow, United Kingdom
We stayed in this hotel to go and see "We will rock you" which was on at the Playhouse. I work in Edinburgh sometimes and had spotted how central this hotel was - almost in the centre of the Royal Mile. The staff were great - especially since we were stranded in Edinburgh the next day - high winds caused all the railway stations to close and bus services out of Edinburgh were also off - we were given free coffee once we returned from the closed station. Rooms are clean and just big enough (though sitting on the toilet is a bit cramped!) Breakfast was good and there are plenty amenities nearby - cheap oub next door etc. We were woken in the night by a boyfriend/ girlfriend arguing in the street, even though we were six floors up. Guess this goes with picking a very central location. Price was reasonable too for off peak. I would stay again.
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Management responseDear GuestThank you for taking the time to write a review and I hope you enjoyed the Hotel along with 'We will rock you'I do hope we have the opportunity to welcome you back again in the future.Kind regardsJoanne GreenGeneral Manager
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Hotel address
6 Hunter SquareOff Royal Mile
EH1 1QW EDINBURGH
UNITED KINGDOM
How to reach the hotel
GPS :N 55° 56' 58.91'' W 3° 11' 16.76''
Contact the hotel
- Tel. (+44)1316192800
- Fax. (+44)131/2407007
- H2039@accor.com
