Hotel address
6 Hunter SquareOff Royal Mile
EH1 1QW EDINBURGH
UNITED KINGDOM
How to reach the hotel
GPS :N 55° 56' 58.91'' W 3° 11' 16.76''
Contact the hotel
- Tel. (+44)1316192800
- Fax. (+44)131/2407007
- H2039@accor.com
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ibis Edinburgh Centre - hotel reviews in Edinburgh
Hotel code: 2039
Accorhotels.com customer reviews in partnership with TripAdvisor
"Perfect location, clean and very good value for the cost"
25th February 2013, K H, Hartford, Connecticut, USA
In the heart of the Royal Mile just walking out the front door of the hotel. Very clean rooms. Great staff. Only complaint would be rooms are a tad on the warm side but with windows open you can sometimes hear folks on the street. We would stay again.
View management response »
Management responseDear Guest,Thank you for your kind comments and we have taken note of your comment regarding the warmth of the room. I hope this does not deter you from staying with us in the future and do hope we will be your choice when staying in Edinburgh in the future.Kind regardsJoanne GreenGeneral Manager
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"Reliable billet in fabulous location"
15th February 2013, 222Peter, Tewkesbury, United Kingdom
Have used this as a pied a terre in Edinburgh for year.It has friendly staff ,comfortable accomodation at a reasonable price for this city and superb location off the Royal Mile yet only five minutes from Waverley Station down the Fruitmarket steps.Highly recommended
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Management responseDear Guest,Thank you for your kind comments about your stay here with us. We looking forward to seeing you again in the future.Kind regardsJoanne GreenGeneral Manager
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"Good but lacks in personal service"
10th February 2013, IntrepidWalker, Buckinghamshire
The rooms was very clean; reception efficient.One night at 11pm I called reception saying I had a terrible neck ache and in pain and could he get me inbuprofen or paracetamol. He said ' We are not allowed to dispense medicines'! Put the phone down and spent the night in agony. I was disappointed that there was no empathy or concern for the guest!I will not be staying at Ibis for this reason in future.
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Management responseDear Guest,I am sorry we failed to meet your expectations during your stay with Ibis Edinburgh and once again I apologize for the way in which the staff member responded to you although the infomation given was correct.Please be assured that the Team have been spoken to , in an endeavour to prevent this situation happening again.Kind regardsJoanne GreenGeneral Manager
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"Good hotel and excellent location"
5th February 2013, Tetr0de, Bristol, United Kingdom
Stayed End January one night for GBP44. Clean and comfortable room and friendly and helpful staff. Good comfortable bed. Room had fairly basic facilities including small 4:3 ratio TV and limited range of broadcast channels. (TV menu was biased toward pay-TV, with several menu steps needed to reach broadcast channels)
View management response »
Management responseDear Guest,Thank you for taking the time to write a review. Your kind comments will be appreciated by the Team.I do hope we will have the opportunity to welcome you again in the future.Kind regardsJoanne GreenGeneral Manager
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"reliable"
23rd January 2013, Cowes, United Kingdom
Ibis Edinburgh. Does what you might expect in terms of room quality, service, breakfasts and that is why its a pleasure - if you follow. The location is pretty hard to beat and actually great if you have to get to the airport - the express 100 service is at the bottom Cockburn Street a very short walk. Some great nearby restaurants plus some cheapo cafes (not so good)Can be noisy in Hunter Square and the access to the hotel lift with swipe card can be annoying. Of course prices vary according to season so no comment there - it depends is the answer. Rooms often don't have much of a view but its city centre...
View management response »
Management responseDear Guest,Thank you for taking the time to write a review regarding your stay here with us at Ibis Edinburgh. We are pleased that you enjoyed your stay here with us and do hope you will stay with us in the future.Kind regardsJoanne GreenGeneral Manager
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"just one problem"
12th January 2013, Sarah1G, Newcastle upon Tyne, United Kingdom
Excellent location, friendly staff, room ok bathrooms bit dated but were actually getting refurbished whilst we were there. A letter in the room stated building/noisy work would not start till after 11am sunday, however we were woke at 8.30am afer a late night. I rang reception who apologised and said they would stop it. The noise contiuned and we couldnt sleep so returned home from a weekend away very tired!!!
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Management responseDear Sarah 1G,Thank you for taking the time to write a review about your stay here with us. We have taken note of your comments and do apologise for your disturbed sleep.I do hope you give us the opportunity to welcome you back in the future and sample one of our new bathrooms.Kind regardsJoanne GreenGeneral Manager
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"Our stay in Edinburgh"
10th January 2013, Melbourne, Australia
The Ibis was very central to everything, it was clean, breakfast buffet was very good, staff were friendly and helpful. I would recommend thie Ibis for a budget accommodation stay, that is central and walking distance to all major attractions.
View management response »
Management responseDear Guest,Thank you for your kind comments and compliments. I do hope we will have the opportunity to welcome you to stay in the future.Kind regardsJoanne GreenGeneral Manager
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"Great Value and location"
9th January 2013, Bondy_13, Purley, United Kingdom
Done the job for a weekend where you are not in theh room much. Good location near the castle and lots of bars etc all easy walking distance. Rooms small but had everything you need.Very friendly and helpful staff, 24 hour reception and food service. Only downside was it was quite noisey/thin walls. Would definitely stay again on a short trip to Edinburgh.
View management response »
Management responseDear Bondy_13,Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and have noted your comments regarding the noise.I do hope we will have the opportunity to welcome you to stay with us again in the future.Kind regardsJoanne GreenGeneral Manager
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"a very pleasent stay"
4th January 2013, olga220, Doncaster, United Kingdom
my family and i enjoyed our stay the staff we always found very helpful,the location a five minute walk from waverly railway station in city centre is ideal,our family who are a mixture of english finnish and russian thought the central location to all the main sites and amenities one of the best features,the service and helpfulness of the staff high level,our rooms were clean and tidy ,breakfast very good.we will be staying again.
View management response »
Management responseDear Olga,Thank you for taking the time to write a review, and your kind comments. We are very pleased you enjoyed your time with us and do hope to see you again in the future.Kind regardsJoanne GreenGeneral Manager
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"Reliable as always!"
3rd January 2013, MrsSMP, Galashiels, United Kingdom
Have stayed at this hotel a few times now, when we go to gigs or see family in Edinburgh. It is a budget hotel, but it is well worth the money - it is always clean, and they don't mind us bringing our dog! Also there is a bar area to have a drink. The staff are always very friendly. Please don't expect 5 star service as it is a budget hotel, but I have always found it to be a clean, friendly, welcoming place and exceeds expectations of a budget hotel in my opinion.
View management response »
Management responseDear Guest,Thank you for your kind comments and compliments. I do hope we will be seeing you again soon.Kind regardsJoanne GreenGeneral Manager
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"Ibis Hotel Central Edinburg"
31st December 2012, Prestwick
The Ibis Hotel is in a central location in Edinburgh, yards from the Royal Mile and a 5 minute walk from the castle. Princes Street shopping is within a short walk. The hotel is clean and welcoming with friendly staff providing a good range of breakfast and meal options.
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Management responseDear Guest,Thank you for taking the time to write about your recent stay with us. We do hope you will stay with us again in the future.Kind regardsJoanne GreenGeneral Manager
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"Ibis Hotel Edinburgh - City Visit"
21st December 2012, Gerard M, Dublin, Ireland
The hotel is situated in a very good location for viewing the Old Town and is also near to Waverley Station. I found the staff in the hotel to be friendly and helpful. While the hotel rooms are not large, they are clean and well maintained. Overall, I found the hotel to be good value for the price charged.
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Management responseDear Gerard M ,Thank you for taking the time to write a review and your kind comments. I do hope you will have the opportunity to stay with us again in the future.Kind regardsJoanne GreenGeneral Manager
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