Hotel - ibis Marrakech Centre Gare
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Ibis Hotel Hotel

Hotel ibis Marrakech Centre Gare

Avenue Hassan II  Place de la Gare 
40000 MARRAKECH
MOROCCO

863 reviews
TripAdvisor Rating Based on 863 reviews
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Select your dates 378.00 MAD

Hotel ibis Marrakech Centre Gare

Economy hotel for business and leisure

The ibis Marrakech Centre Gare hotel is adjacent to the railway station, close to Guéliz and Place Jemaa El Fna. All the hotel's 109 air-conditioned rooms have a free WIFI connection. It offers everything you need to ensure a pleasant stay in the Rose City, including a swimming pool, a terrace overlooking the garden, a bar, a restaurant and a public paying car park.

10 mins from the Marrakesh Palmeraie and 20 mins from the famous Jemaâ El Fnaa square.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • WIFI in your room
  • Public outdoor parking
  • Pet allowed 100  MAD
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • WIFI in your room
  • Public outdoor parking
  • Pet allowed 100  MAD
  • Air conditioning
  • Languages spoken at the hotel
    • French
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - ibis Marrakech Centre Gare

Avenue Hassan II
Place de la Gare
40000
MARRAKECH
MOROCCO

Tel: (+212)0525072527
Fax: (+212)524/435936

Check-in from 12h00
Check out up to 12h00
Access and transport
  • MARRAKECH MENARA At 5km / 3.11 miles
  • ONCF MARRAKECH At 0.1km / 0.06 miles

GPS : 31.629750, -8.018305

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • Standard Room with 1 double bed
    Standard Room with 1 double bed
  • Standard Room with 2 single beds
    Standard Room with 2 single beds
  • 109 rooms
    • 220/240 V AC
    • Airconditioning
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Smoke alarm in room
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

LA TABLE Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LA TABLE Type of cuisine: International


Fresh, simple and delicious cuisine with salads you create yourself selecting from a huge range of ingredients and dressings. Spicy, sun-drenched specialties from Morocco for you to enjoy as well.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding

BAR


The Bar: a friendly place to get together at any time of day.

See all our restaurants and bars

Our customer reviews for ibis Marrakech Centre Gare

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.0/5 Based on 863 reviews

Francisco-RJ 2016/03/09
« Well located, but some rooms need maintenance »

Well located, besides "Gare de Marrakesh". The Supratours bus station is just a few steps from the hotel, too. The room initialy allocated for me had a water leak under the sink and a soapdish broken. I needed to change room.

JALILA B, Directeur général at Ibis Marrakech Centre Gare, responded to this review

Dear Mr Francisco, Thank you for taking the time to tell us about your experience at the ibis Marrakech Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalila BENTAHAR

renatobrasilia_13 2015/09/08
« Good location, not Ibis standards »

Excellent location, near train station and restaurants. Disty room, stinky bathroom, air conditioning doesnt work properly, and the room was always warm. I wouldnt recomend it. It does not follow the Accor standards.

JALILA B, Manager at Ibis Marrakech Centre Gare, responded to this review

Hello, Thank you for taking the time to write us after staying at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not living up to your expectations, and we urge you to accept our sincerest apologies. Ibis hotels are eager to provide the best quality service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of the mentioned benefits. Again, we thank you for your comments and hope to regain your confidence in a future stay. Looking forward to welcoming you, we pray you to believe in the expression of our best feelings. Cordially Jalila BENTAHAR

Haejin9212 2015/07/24
« Great facilities, poor service »

Excellent location(next to train station), great room with balcony. But, service is very poor. As I paid city tax, staff gave me changes less than normal. I recognized it after check out. Because I didn't know Morrocan coins. If it is mistake, I cannot understand it. Second, Although I didn't check out, maid came into my room, twice. Is it possible in hotel?

JALILA B, Manager at Ibis Marrakech Centre Gare, responded to this review

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis Marrakech Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Bien cordialement Jalila BENTAHAR

Mootje290 2015/03/19
« Nice hotel, good location, but poor quality rooms »

Nice hotel, good location and polite employees. Unfortunatly the rooms are of poor quality and do not give in to the pictures shown on the internet. Also there is NO free parking space available (like is shown on the Ibis website), you have to park on the sidewalk between the train station and hotel where you pay (20 Dirhams) to a normal person to "watch" your car while youre away. Overall it is sufficient for a night or two.

Hassan L, General Manager at Ibis Marrakech Centre Gare, responded to this review

Thank you for taking the time to write to us as a result of your stay at Ibis Marrakech Centre Gare. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. The Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your opinion is very valuable. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your confidence during a future stay. Waiting to welcome you soon, please believe, Madam/Sir, the expression of our feelings the best.

Adina2015 2015/02/14
« 2 nights at marrakech »

The stay was very nice........The double room we stayed was good size.....The people in reception were very helpful......though we didn't order any food from the hotel but the menu looks too expensive.

Hassan L, Directeur général at Ibis Marrakech Centre Gare, responded to this review

C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à Ibis Marrakech Centre Gare. Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire, Nous sommes très soucieux d’offrir des services de qualité à nos clients, pour les améliorer vos commentaires nous sont très précieux. La Direction de l’hôtel a été immédiatement informée de vos remarques. Elle a sensibilisé l’ensemble de son équipe afin d’éviter que la situation ne se reproduise. Malgré cet incident, nous espérons garder votre confiance et restons à votre écoute. Dans l’attente de vous accueillir prochainement dans un hôtel Ibis, nous vous prions de croire, Madame /Monsieur, en l’expression de nos sentiments les meilleurs.

bartekdlugi 2014/12/18
« Value of money »

There is more advantages than disadvantages about this hotel. However there are some things which could be better. First of all staff, unfortunately I can't say nothing good abut costumer service. All staff was unfriendly and we felt like a intruders. They were that lazy that tables on bar were so dirty but any one did anything with this, this is unacceptable. Second thing is breakfast. We were very desepoited. We stayed in few other Ibis hotels but in this one we had the worst breakfast. Very little choice. Fried potatoes for breakfast? No way! Assumed, room was clean, and cleaned every day, towels changed every day as well. All other facilities OK. We can recommend this place as a value of money.

JALILA B, Manager at Ibis Marrakech Centre Gare, responded to this review

CHER CLIENT Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Ibis Marrakech Centre Gare. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Bien cordialement Jalila BENTAHAR

Tarik H 2014/11/27
« Worse Ibis I have in »

Personnel was nice and hotel location is very good, but there were several problems: - Towels were almost black - Soap and shampoo not enough quantity - Room on ground floor with window on the street where passers by can see you

A Y 2014/11/01
« Good value for money »

It's an ibis so you know what you are getting. Next to the train station. It has a pool although it's a lot smaller than on the picture. The only problem was our experience with the bar man, who did not want to offer other choices of beer.

francophile865 2014/09/14
« SHORT BREAK IN MARRAKECH »

The hotel location is very good and easily found and very convenient for local transport/taxis etc. The room is a typical Ibis offering and more than adequate. The service was excellent and I have no hesitation in recommending the hotel for a short break. The garden and swimming pool are a very pleasant amenity. All in all good experience.

Ian001 2014/07/22
« Great Location, Great Swimming Pool »

Good location, easily reached by bus or taxi from Marrakech Airport and within easy reach of Djemaa El Fna (by bus, taxi or 30 minute walk). Comfortable rooms (if a little "tired") Good value buffet breakfast including fresh coffee and freshly squeezed orange juice.

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