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Mercure Jakarta Kota

Mid-scale hotel for business trips or leisure

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Hotel - Mercure Jakarta Kota
See : the photos | the videosin association withTVTrip

Practical information

    • Wi-Fi at the hotel
    • Air conditioning
    • Bus/coach parking area - Paying
    • Private outdoor parking - Paying
    • Private enclosed outdoor parking - Paying
    • Wheelchair access
    • Outdoor unheated pool
    • Sauna
    • Jacuzzi
    • Massage
    • Fitness centre
  • Number of rooms: 243
  • Hotel location: In the centre of town
  • Main point of interest: MANGGA DUA (2.00 km)

From 424800.00 IDR 1Best price guarantee

Mercure Jakarta Kota - hotel reviews in Jakarta

Hotel code: 2013

Accorhotels.com customer reviews in partnership with TripAdvisor


Mercure Jakarta Kota: 3.0 out of 5 stars "stinky room"

15th February 2013, Djunaryo, Surabaya

The area of the hotel is very good and crowded.Easy to go anywhere. Easy to find some food. A great hotel at a great area, but its room's smell not good...................................................................................................................................................................................................................................................................................

View management response »

Management responseDear Mr. Djunaryo,First of all thank you choosing Mercure Jakarta Kota Hotel and taking the time to share your experience staying with us. We do apologize for any inconvenience caused during your stay. We will share your comments with our team especially in regards the cleanliness of guest bed room and we sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. You can rest assure that this is neither standards nor typical services provided to our customer. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.We look forward having the pleasure to welcome you again at Mercure Jakarta Kota.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 4.0 out of 5 stars "nice hotel"

10th January 2013, Kusdinar, Bandung, Indonesia

the hotel is clean, comfortable and quiet, friendly service, affordable rates and easily accessible location makes the hotel is highly recommended for you, one day I will come back again if I go to Jakarta

View management response »

Management responseDear Sir or Madam,Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of all staff and management of Mercure Jakarta Kota Hotel, we would like to express our gratitude for your great comments during your stay.Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.We look forward having the pleasure to welcome you again at Mercure Jakarta Kota Hotel soon.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 4.0 out of 5 stars "Average hotel"

30th December 2012, egondo, Surabaya, Indonesia

based on my stay on the hotel earlier this month, I saw that the hotel was in good condition, even it was a little bit old. During my visit to the hotel, I feel that everything was okay and would like to stay there again for the price that I paid (IDR 331000/night)

View management response »

Management responseDear Sir or Madams,Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.As our commitment to continuously improve the quality of hotel facilities, kindly be informed currently we are doing maintenance in hotel room and facilities, by mid of 2013 we are expecting all the project are done and ready to meet the guest satisfaction.We look forward having the pleasure to welcome you again at Mercure Jakarta Kota Hotel.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 1.0 out of 5 stars "the staffs should be more friendly"

25th November 2012, DavidLiu2105, Manado

Bad attitude as the staff unable to get my room ready on time. As well when i ask for guest amenities, they are not sending to me. The room condition is good and i happy with the room. Just that the staffs of FO and Room Service and HK should improved a lots as ACCOR always give a good service

View management response »

Management responseDear Sir,Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel, and it was our great pleasure to have you as our guest.We do apologize for inconvenience caused during your stay and we will share your comments with our team especially related with check-in process that below your expectation. We sure that this feedback will serve as an encouragement to all of our staff to continuously improve the quality of services. You can rest assure that this is neither standards nor typical services provided to our customer. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. The customer’s satisfaction has always been the priority set for us.We look forward to welcome you again at Mercure Jakarta Kota Hotel.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 4.0 out of 5 stars "Mercure Jakarta Kota"

6th October 2012, z2187896, Singapore, Singapore

Thank you to Ms. Lisa P. Sanjoyo, Executive Assistant Manager, Mercure Jakarta Kota for all her assistant. The location is excellent, close to all good food in Jakarta can offer, and getting public transport is very easy, busway just across the road, bluebird taxi is always available..

View management response »

Management responseDear Sir and Madam,It was our pleasure to have you as our guest and thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of Ms. Lisa P. Sanjoyo our Executive Assistant Manager and all of Mercure Jakarta Kota team, we would like to express our gratitude for your great comments during your stay.Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.Looking forward to welcome you again at Mercure Jakarta Kota Hotel.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 2.0 out of 5 stars "Poor reservation service"

26th September 2012, aditya_purwaka, Jakarta, Indonesia

I have made reservation in this hotel more than one month before coming, and i have emailed their staff about my upgrading room to deluxe. But when i came for checking in at 11pm (my family is really tired), hotel staff didnt know about my request and said that deluxe room was fool that day

View management response »

Management responseDear Mr. Aditya Purwaka,Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest.We do apologize for the inconvenience caused during your stay and we will share your comments with our team especially in regard of reservation services that below your expectation. We sure that this feedback will serve as an encouragement to all of our staff to continuously improve the quality of our services. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.We look forward to welcome you again at Mercure Jakarta Kota Hotel.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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Mercure Jakarta Kota: 5.0 out of 5 stars "Pleasant stay as usual"

6th September 2012, fatvette123, Singapore

This is the only hotel I stay at in Jakarta. Best value, convenient and has all the amenities i need. No need to spend more money for a 5 star hotel. I sleep just fine here! The staff know me by name, the security is great and the gym and pool is more than adequate for a short stay.

View management response »

Management responseDear Sir or Madams ,Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of Management and staff of Mercure Jakarta Kota Hotel, we would like to express our gratitude for your great comments during your stay.Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us.We look forward having the pleasure to welcome you again at Mercure Jakarta Kota Hotel.Sincerely,Elis UjiantutiDirector of Sales and Marketing
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.