Hotel - Sofitel Rio de Janeiro Copacabana (closed for refurbishment)
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Sofitel Hotel

Sofitel Rio de Janeiro Copacabana (closed for refurbishment) Hotel

Avenida Atlantica 4240  Copacabana  RIO DE JANEIRO - RJ 
22070002  RIO DE JANEIRO
BRAZIL

2,368 reviews
TripAdvisor Rating Based on 2,368 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

  • 388 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 83 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Rio de Janeiro Copacabana (closed for refurbishment)

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,368 reviews

andrew9876 2016/04/08
« Perfect location in Rio »

Ideally situated on the beachfront, between the iconic Copacabana and Ipanema beaches. Enjoy breakfast and other meals at the Atlantis restaurant on the first floor, with stunning views of Copacabana and the famous Sugarloaf mountain - what a way to start each day! And get a sea-facing room no X13-X19 on the higher floors to bask in the same view from your own balcony. The hotel is currently being refurbished for the Olympics and so there is occasional noise, moving of furniture, and some facilities have been temporarily relocated eg the gym - but there is no real disruption or problem. Overall service is very good, and the staff were very helpful giving advice, arranging tours etc for the short time I was in town on my first ever visit. I will certainly stay here again on my next visit!

Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Copacabana. I am glad that you enjoyed our gastronomy, staff and facilities. It is an honor for us to be recommended by one of our guests. It will be our pleasure to welcome you again at our hotel. Sincerely, Philippe Seigle Area General Manager

evandro800 2016/03/05
« Bad Checking in / Checkout experience »

I had really bad experience checking in and checking out - A lot of the mistakes from reception team and when I pointed it out they got so angry and the fake smiling face suddenly diapers. I'm not planning to stay again.

Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you for sending us you feedback concerning our check in and check out. I would like to apologize if our hotel did not meet your expectation. Be sure that I will pass these comments on to the relevant department so these types of situations do not occur again. We hope to see you soon. Sincerely, Philippe Seigle Area General Manager

Leslie M 2016/02/06
« Great Location lacking maintenance »

The rooms are small but clean. The beds are comfortable and you have a choice of ten pillow types from the pillow menu. The rooms smell of mildew which may be unavoidable due to the humidity in Rio. The HVAC system is old and was extremely loud. The toilet would not flush several times and the faucet handle needed maintenance. The bed reading light was out but they did not repair. The door to outside was extremely hard to slide open even after they greased it. The service was great when we needed something they came right away. The breakfast included was unbelievable. You also can't beat the location and view.

Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your comment. It is a pleasure for us to know that you enjoyed our hotel, breakfast, location and view. Regarding the inconveniences you described, I sincerely apologize. We are working on a renovation plan so we can better serve you in the future. We hope to see you soon. Sincerely, Philippe Seigle Area General Manager

badgerme 2016/01/26
« Wonderful stay - great location and above all superb staff »

This was our third stay and it just gets better each time. The location of the hotel is excellent as is the accommodation and views - we had a full view of Copacabana and Sugar Loaf Mountain. We again had the benefit of the Club Milisesmmie lounge which is superb. What makes it so are the wonderful staff who are only to pleased to help you and welcome after a long day. It is especially nice to see familiar faces after many years who genuinely recognise you and endeavour to help you. I note that various review mention noise within the hotel - however this is from construction at a neighbouring building - rooms are being renovated within the hotel but we could not hear any noise from within. I would really recommend this hotel - it has professional approach, balanced with a genuinely warm welcome from its many staff members.

Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear Guest, bonjour. We very much appreciate your comments and we are glad to know that you enjoyed your stay at Club Millésime. I am really glad that you enjoyed our hotel and staff. It is an honor for us to be recommended by one of our guests.Our guests' satisfaction is our utmost reward. We look forward to see you soon. Sincerely, Philippe Seigle Area General Manager

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