Hotel - Mercure Porto Centro Hotel
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Mercure Hotel

Mercure Porto Centro Hotel

Praca da Batalha 116 
4049-028  PORTO
PORTUGAL

365 reviews
TripAdvisor Rating Based on 365 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • FRANCISCO SÁ CARNEIRO
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange (Nearby)
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request
  • Beach and water sports
    • Boat excursions (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:30-01:00
    • Opening hours : Week-end 10:30-01:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Porto Centro Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 365 reviews
T6044QFraymonds 2017/06/23
« Porto City Break »

Centrally placed, close to main sights. Rooms are a little on the small side, but well maintained with good a/c. Breakfast, as with many Accor hotels, is busy and not always easy to find cleaned table.

tobs9 2017/04/24
« nice hotel, but no tea. »

nice hotel. The staff are friendly and everything was smooth. The nice ladies cleaned my room. The room was big enough with a nice bathroom. The only downside was their was no tea in the room, just a dusty coffee machine without instructions.

mercure p, Manager at Mercure Porto Centro Hotel, responded to this review

Dear tobs9, thank you very much for your review about Mercure Porto Centro. We took note about your observations and we will manage to improve in our in-room tea offer. We really appreciate your suggestion. We hope to see you soon at Mercure Porto Centro. King regards, Rui Cruz Manager

Z8901OLmichaelw 2017/04/11
« Not overly impressed »

Modern hotel, good views over old city from the rear. Complete lack of adequate storage in the rooms, very trendy but very impractical. Very pleasant reception staff and very surly bar staff. Good central location. Came from Mecure in Lisbon where overall standards were much, much higher

Wee S 2017/02/22
« Cheap, no frills hotel »

Good location. Moderate-size room and good for short stay. Average service and average facilities, but it's cheap hotel therefore no high expectation. Breakfast starts early at 6.30am which is good as we are catching early flight and breakfast is usual buffet spread. Average in experience. Good in value.

hjd36 2016/11/24
« Mercure Porto Centro hotel »

Public areas of hotel were fine, breakfast quite good. However, the bedroom and bathroom let this hotel down. The bed was rock hard and the lighting in the bedroom was inadequate even with all the lights on. Bathroom had obviously been designed for form over function. Although very spacious, the basin was one inch deep and crammed up against the wall with the hairdryer sticking into you. The toilet paper holder required contortions to reach it. On the Sunday morning, we had to be out early and so were using the bathroom at 7am. There was only a trickle of cold brown water. These things happen - but there was no apology offered, just a statement that the technician had been on site since 6am. An acknowledgement of the inconvenience would be the least we could expect in a 4 star hotel.

NOVAIS R, Manager Assistant at Mercure Porto Centro Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rosa Novais

Donna T 2016/10/30
« Great Service and Remarkable Value »

The staff at the front desk was superior from the start, but really outdid themselves when they secured an English speaking dentist for me on our last day. It saved the vacation for me. The room was very comfortable and modern. Although I did not use the restaurant, the menu looked good with a nice selection of menu items. The location was very good and only 3 or so blocks from the metro, but we enjoyed the exercise of walking down to the port and back at the end of our day.

NOVAIS R, Manager Assistant at Mercure Porto Centro Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais

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