Mercure Porto Centro Hotel
Praca da Batalha 116
Praca da Batalha 116
The 4-star Hotel Mercure Porto Centro is located in the heart of Porto, making it easy to see the city on foot and discover all the places that made the "undefeated city" a UNESCO World Heritage site: the Ribeira district, the Torre dos Clérigos bell tower and the famous Majestic Café. Enjoy optimum comfort in one of the 145 rooms and first-rate services, including free WIFI Internet access, restaurant and paying parking, not to mention the 4 fully equipped meeting rooms.
Get to know Porto, a harmonious combination of historic and modern. Stroll along the Avenida dos Aliados, go to a concert in the eccentric Casa da Música concert hall and relax in the Serralves Foundation gardens while enjoying a glass of Port.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 41.145367, -8.607568
Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.
Contemporary style room with twin beds, functional bathroom and desk. Equipped with air conditioning, cable and satellite TV, telephone, minibar, safe and hairdryer. WIFI Internet access is available free of charge.
Contemporary style room with a double bed, functional bathroom and desk. Equipped with air conditioning, cable and satellite TV, telephone, minibar, safe and hairdryer. WIFI Internet access is available free of charge.
Contemporary style room with a single bed, functional bathroom and desk. Equipped with air conditioning, cable and satellite TV, telephone, minibar, safe and hairdryer. WIFI Internet access is available free of charge.
Room with views of the historic city center. Equipped with double bed, bathroom, desk, minibar, hairdryer, telephone and free WIFI. For extra comfort, guests are provided with tea and coffee making facilities, upgraded amenities and bathrobe.
Contemporary room with twin beds and a sofa, functional bathroom and desk. Equipped with air conditioning, cable and satellite TV, telephone, minibar, safe and hairdryer. WIFI Internet access is available free of charge. Accommodates up to 3 people.
Contemporary Triple Room with double bed, lounge and bathroom. Extra comforts include tea and coffee making facilities, upgraded amenities, bathrobe and a range of drinks from the minibar. Equipped with TV, telephone, safe and air conditioning. Free WIFI.
The "Tribuna" restaurant serves you the best of traditional Portuguese cuisine in a distinctive and welcoming atmosphere, offering you wonderful views over the old city.
With its theatrical theme, it supplies the comfort you need for your relaxation time and/or professional meetings.
Reviews collected from customers who booked on AccorHotels.com
Public areas of hotel were fine, breakfast quite good. However, the bedroom and bathroom let this hotel down. The bed was rock hard and the lighting in the bedroom was inadequate even with all the lights on. Bathroom had obviously been designed for form over function. Although very spacious, the basin was one inch deep and crammed up against the wall with the hairdryer sticking into you. The toilet paper holder required contortions to reach it. On the Sunday morning, we had to be out early and so were using the bathroom at 7am. There was only a trickle of cold brown water. These things happen - but there was no apology offered, just a statement that the technician had been on site since 6am. An acknowledgement of the inconvenience would be the least we could expect in a 4 star hotel.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rosa Novais
The staff at the front desk was superior from the start, but really outdid themselves when they secured an English speaking dentist for me on our last day. It saved the vacation for me. The room was very comfortable and modern. Although I did not use the restaurant, the menu looked good with a nice selection of menu items. The location was very good and only 3 or so blocks from the metro, but we enjoyed the exercise of walking down to the port and back at the end of our day.
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosa Novais
The hotel is very central and only a short walk from all the main attraction in the city centre. Despite this the rooms are quiet and there is very little traffic noise. The hotel restaurant is not very inviting but there is a great choice of good and affordable restaurants close by - try the grill in front of the hotel - basic but excellent value for money. Rooms are modern, clean and tidy as one would expect in a Mercure Hotel.
When you arrive at the Centro rail station in Porto, your instructions are that the Mercure Porto Centro Hotel is only 294 metres away - what no one told us is that it is straight up - and I mean UP - but once the challenge of getting to the top of the street and climbing all the stairs is accomplished you are welcomed by the loveliest check-in staff we met on our entire trip - we really regret not getting her name, but her command of the English language was fantastic and she steered us to an absolutely fabulous boat excursion on the Douro River - we took her recommendation even though it was about 10 Euros more than other excursions and were really happy we did. The room we were given had an incredible view over the rooftops of Porto and we were close to all the action in the top of the town. The room was clean and while not fancy, we just slept there and spent the rest of our days wandering and drinking wine. A great experience and I would recommend this hotel to anyone - just be aware that if you are going to walk to it, the way is steep. A cab ride wouldn't cost you much so that is probably the way most people would arrive. Thanks Mercure for an enjoyable stay.
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