Hotel - Mercure Avignon Centre Palais des Papes Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Avignon Centre Palais des Papes Hotel

1 rue Jean Vilar  (GPS Hôtel : rue Molière)  (GPS Parking : Parking Palais de 
84000  AVIGNON
FRANCE

725 reviews
TripAdvisor Rating Based on 725 reviews
Best price guarantee
From
From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 75.00 EUR
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00 - 14:00 / 19:00 - 22:00
    • Opening hours : Week-end 12:00 - 14:00 / 19:00 - 22:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

  • 86 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 20 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Mercure Avignon Centre Palais des Papes Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 725 reviews

Ian M 2016/12/20
« Excellent Location »

Excellent location adjacent to the Palais des Papes and within a few steps of restaurants and shops. Staff very friendly and knowledgeable. Only one small criticism was the the room was a little warm for us and although you could open the window it was then a little too noisy. Excellent place to stay

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Sir, Happy new year! We would like to thank you for your nice review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next trip in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

david1609 2016/11/20
« Lovely hotel in great location »

Staff here are most helpful. Rooms very comfortable. Delightful breakfast is available Popes palace & cathedral next door. Excellent restaurants also nearby. About a 15 minutes walk from main rail station

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Sir, We would like to thank you for your nice review after your stay with us! We are glad to know that you enjoyed your stay and we hope to welcome you again in another hotel of the brand! Kind regards from the Mercure Avignon Centre Palais des Papes team!

Aber1931 2016/09/15
« A flying Visit »

Centrally located - difficult to locate on arriving because of the one way streets and closed central area. Stairs problematical for those with limited mobility. Limited space in the bedroom. Restaurant not available till 7 p.m.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Dear Aber1931, We thank you for sharing your experience of our stay in our hotel. Indeed as we are in the right center, the best is to drive directly to the public car park called Palais des Papes, that we use for our guest. It is situated under the Palace of the Popes square. Do not hesitate to call us or to check our website for more détails. We hope that you have appreciate our location in the right center of Avignon, to visit the Palace of the Popes and the Pont d'Avignon, for the famous one. Our restaurant La Boucherie is opening everyday for lunch (12am-2:30pm) and for diner (7pm-10pm). We hope that we will have the opportunity to earn back your trust and to welcome you again for your next stay in Avignon. Yours sincerely, Anaïs Kauffmann Room division manager Mercure Avignon Centre Palais des Papes

2016/08/06
« Fabulous and Spetacular View with Excellent Customer Service »

My husband and I stayed for 4 nights July 30-Aug.3, 2016. I had emailed to enquire about upgrading our room since I was not able to do that online. When we arrived we were greeted like old friends and my request was happily granted. We were amazed at the fantastic view we had from our room . We could almost touch the Papes du Palais. But beyond that , one employee ( Naomi) went above and beyond her role and reccomended fine restaurants and phoned to make a reservation for us, booked a wine tour for us when we were unable to secure on ourself and continually ensured we felt like her only customers in the very busy hotel. We are indebted to her , she performed all her duties with a passion and friendliness that made us feel so grateful we had meet her. We even left some personal items behind at the hotel and they offered to return them to us. Amazing hotel in amazing Avignon. Thank you, Mecure and thank you Niaomi and all the fine staff

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with Naomi and all the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again ! Kind regards, Anaïs Kauffmann, Room division manager Mercure Avignon Centre Palais des Papes

Rhonda M 2015/10/10
« Location location! »

An ordinary hotel in a fabulous location. If you're not spending time in your room this is a great place to stay. Located right near the Popes Palace & a heap of eating places in Place de L'horloge. An easy 10-15 minute walk from Avignon Centre train station, taxis won't take you that short distance.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Thank you for choosing the hotel Mercure Avignon Centre Palais des Papes! We are glad that you appreciate the location of our hotel in the city center. We hope to see you again in a close future. Kind regards, Anaïs Kauffmann Room Division Manager Hotel Mercure Avignon Centre Palais des Papes

2015/10/02
« Avignon Mercure »

Perfect hotel for visit to Avignon. Location is amazing and staff were so helpful and friendly. We had a beautiful room (privilege room) and was so worth the few extra dollars. Be warned that it is hard to find by car. Call the hotel to get the right address for GPS. Strongly recommend to anyone wanting to visit this lovely city.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel. We are very grateful for your remarks. We are glad that you enjoyed your stay with us and the location of the hotel. We hope to see you again in a close future. Kind regards, Anaïs Kauffmann Room Division Manager Mercure Avignon Centre Palais des Papes

djmart51 2015/07/18
« The perfect location »

Although we were there during a heat wave and the AC just couldn't keep up, the hotel is the perfect location. Just steps away from the Palais des Papes and the main street, we were never more than a 15 minute walk to almost everything inside the old city walls. The staff was pleasant and the room was always clean.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Thank you for having taken the time to give us your views about your stay in our hotel. We are glad that you've enjoyed the location of our hotel in the city center. We hope to see you again in a close future. Kind regards Anaïs Kauffmann Room Division Manager Mercure Avignon Centre Palais des Papes

Greydog013 2015/05/17
« Friendly, convenient and spacious. »

This property is conveniently located with the main venues of Avignon and the staff are ready to please. Our generous sized room overlooked Place du Horloge with our own balcony and two double door entries. The ambiance was equal to the convenience. Housekeeping was efficient. Breakfast was resonable in price given the selection of items. Offerings were continually refreshed and replenished well into late morning. We will return to this wonderful property.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Dear Madam, dear Sir, Thank you for your comments. We are happy to see that you had enjoyed your stay with us, and that is encouraging all the staff to maintain their efforts ! We hope to see you again in a close future. Kind regards Anaïs Kauffmann, Room division manager

MercerIslander 2015/03/11
« A great hotel in the center of everything »

This was my first trip to Avignon. Received an upgrade, but the best surprise was that the hotel is within very short walking distance of everything. Great, friendly staff, lots of restaurants nearby, very quiet at night. I am looking forward to going back! Truly, a great hotel.

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam,Sir, Thank you for your nice comments! We are glad to know that you enjoyed your stay with us, and we hope to welcome you again in Avignon! Kind regards from Mercure Cité des Papes team!

Alexander M 2014/12/08
« First Time to Avignon »

Wonderful location! The facility itself is adequate, but one could not seek a better spot to use as a base to see the town as well as to venture on day trips in Provence. The facility was breaking in a new IT system in late November 2014, but hopefully has since worked out the kinks. .

Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Thank you for your comments. We are glad that you enjoyed your stay in Provence and we are looking forward to welcome you for your second time in Avignon ! Best regards Anaïs Kauffmann Room Division Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 240 m Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Hotel
From
From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 820 m ibis Avignon Centre Gare
ibis Avignon Centre Gare Hotel
From
From 46.50 EUR Non member rate
From 46.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 850 m Novotel Avignon Centre
Novotel Avignon Centre Hotel
From
From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 930 m ibis Avignon Centre Pont de l'Europe
ibis Avignon Centre Pont de l'Europe Hotel
From
From 46.50 EUR Non member rate
From 44.18 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in AVIGNON
Select your dates 75.00 EUR