Hotel addressJalan Duyung Sei Jodoh
How to reach the hotelGPS :N 1° 9' 2.20'' E 104° 0' 16.12''
Contact the hotel
- Tel. (+62)778/425555
- Fax. (+62)778/6006555
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Novotel Batam - hotel reviews in Batam
Hotel code: 1946
Accorhotels.com customer reviews in partnership with TripAdvisor
13th September 2013, Cairns, Australia
Value for money. Spotlessly clean with good sized room and serviced daily.Choice of 2 very good restaurants. Tourism not so big here. Couple of days plenty. Cheap shopping. Amazing spa at hotel. Very affordable. Staff very friendly. English not widely spoken but everyone welcomed us to hotel.
"Review Of Hotel Room"
2nd September 2013, eileenlim58, Singapore, Singapore
Our recent stay at this hotel was nothing short of unpleasant. First, the safe was not working. The toilet door was very squeaky which was very disruptive to our sleep and the room has a lot of cigarettes smell which makes it very intolerable. Obviously we didn't sleep well.To add to the unpleasantness, my husband had a very bad fall while showering in the bath tub. It was so slippery that he slipped and fell. He knocked his head against the bath tub and had a cut on his forehead and leg. He was in a state of shock for a while before composing himself. He was a diabete and I was so afraid that the bleeding will not stop. I have given the feedback to the manager on duty, who, fortunately was very nice and helpful. He immediately offered some antiseptics, bandage and plaster to us. Can the management please look into putting some anti-slip mat into the long bath before another accident likes this occur again.
18th July 2013, EH_Sin, Singapore, Singapore
The rooms are good and clean and smaller than the usual Novotel hotels. The service at the reception desk during check out was sub-standard. Had to spend a good 30 minutes to ensure the charges were correct and I was kind enough to point out that they undercharged me by approx $100 but the reception ladies just took it in stride and added more charges with no thanks nor appreciation. Should have just pocketed the $100 if my conscience allows.
"Enjoyed our stayed"
4th July 2013, Singapore
The staffs are friendly and helpful. The breakfast was good with a wide selection of choice. The superior room we stayed is clean and spacious. The hotel provide a one way free shuttle to Nagoya mall.
"Worst reception ever..."
26th June 2013, crotonyl, Singapore, Singapore
Worst reception i have experienced.... Staff insisted i should pay at a higher rate when their online booking system mistakenly inform them that i made a reservation of 1 room instead of the actual 2 rooms.Decided to give me my online booking rate after 30mins of investigation and my persistent reminder that i did received a confirmation mail from them....(all the while standing at the reception counter...)
24th January 2013, Octavianiandian, Jakarta, Indonesia
For Service : I feel comfortable with the services provided.For Room : I like for design n interiorFor Location : Strategictips: card access doors need to be considered further, because it is often difficult to open.Best RegardOctaviani
"Pleasant Enjoyable Stay~"
7th January 2013
Always my first choice of stay when going to Batam.It's 5 mins away from the Harbour Bay Terminal / Mall and Seafood place.Rooms are always maintained clean.Only downside is the gym is run down and the pool is small.Overall recommendable place to stay for a short weekend break!
"Good hotel but service need to improve."
2nd January 2013, fidhsha35, Singapore, Singapore
I enjoyed my stay there despite bad service from one of the counter staff. Even though i request for 4 executive room with sea view, only 2 rooms come with a view. The room was spacious but the toilet is a bit dirty. Bfast was good and lots of choices to choose from.
"Room cleanliness should be more attention"
30th December 2012, roli199, Cilegon, Indonesia
the room improvement should be more cleanliness, especially towels and bedding should be clean (pure white, not white brown)The location of hotel is strategic, near to shopping area and seafood restaurant, suitable for holiday with family.
17th November 2012, EgoTripper, Singapore
Rooms were clean, but were lacking a certain Novotel familiarity, although the toiletries have been consistent of a Novotel, and so were the usual welcome drink and iMac internet-enabled computer that I have come to grow used to at a Novotel. Service was great - staff were very friendly and extremely accommodating, very typical of Indonesian hospitality. However, one gripe I had was the hotel's 1-way shuttle service - guests are taken to major shopping precincts but no offer is made to take guests back thereafter. Perhaps Novotel Batam's management could relook into offering round trip shuttle service instead.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.