Hotel - Novotel Batam
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Novotel Hotel

Hotel Novotel Batam

Jalan Duyung Sei Jodoh 
29432 BATAM
INDONESIA

593 reviews
TripAdvisor Rating Based on 593 reviews
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Hotel Novotel Batam

Mid-scale hotel for business or family trips

Relax in 4-star comfort at Novotel Batam hotel close to the ferry terminal, only 45 minutes from Singapore. Your modern, airy room gives you and the family the space you need to stretch out. A spa treatment or drinks among the columns of the spacious lobby or in the oriental courtyard gardens are great ways to unwind at Novotel.

Hotel extras

One of Batam's biggest attractions is its fabulous fresh seafood, so be sure to indulge in some in The Square restaurant, open seven days a week.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Indoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioning
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Batam

Jalan Duyung Sei Jodoh
29432
BATAM
INDONESIA

Tel: (+62)778/425555
Fax: (+62)778/6006555

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BATAM HANG NADIM At 25km / 15.54 miles
  • BATU AMPAR FERRY At 3km / 1.86 miles
  • SEKUPANG INTERNATIONAL FERRY At 20km / 12.5 miles
  • NO TRAIN STATION At 0.1km / 0.06 miles

GPS : 1.150612, 104.004478

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Suite
    Suite

    Large well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities. Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    A modern spacious room with 1 Queen bed or 2 single bed, en suite bath/shower, large work area, satellite TV with pay movies and High speed internet access. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    This room welcomes you as a VIP with everything you need for a truly comfortable stay: more spacious and with all facilities such as high speed internet and satellite TV. Up to 2 adults and 2 children

  • 244 rooms
  • 53 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 52 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

THE SQUARE RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE SQUARE RESTAURANT Type of cuisine: International

Find out more and book
MOSAIC LOUNGE Bar
Photo non contractuelle / Strictly non binding

MOSAIC LOUNGE

See all our restaurants and bars

Your meetings and events

Novotel Batam Meeting Room

Our meeting rooms


  • Number of meeting rooms: 13
  • Maximum size: 700 m2
  • Maximum capacity: 1,000
  • Maximum banquet capacity: 250

Our customer reviews for Novotel Batam

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 593 reviews

satoyuriko 2016/07/28
« hotel needs updating »

the hotel's foyer, lobby and courtyard were grand service from counter staff, maintenance staff and concierge was prompt and pleasant the corridors and rooms were kind of dim and definitely needed some updating. we ordered room service - the drinks and fruit platter came after 30 min, and fruit platter tasted weird. We spat out the fruits. We feedback to the server but he did not take any action breakfast was average. Varieties was good though. Perhaps we're not tuned to Indonesian taste bud so we didn't enjoyed it that much

FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Batam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, The Management of Novotel Batam

cle0p 2016/06/15
« Pleasant hotel »

I checked into this hotel upon arrival at the Harborbay Ferry Terminal. It was a good short ride as I have not been to Batam for many years. We pleasantly surprised that the hotel is only a short 8 mins ride. We were greeted by a very cheerful lady who assisted us with a smooth and short check in. The hotel lobby looks old and dark in the afternoon and it definitely looks better when the light came on in the night. The room was nice and quiet, ours facing the Pacific hotel. It's actually quite nostalgic to stay in the hotel. A trip back in memory. The staff whom we met were really nice and accommodating. Would be back again.

FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Medelyn Kusuma Asst. Front Office Manager Novotel Batam

ktscorpio 2016/06/14
« Relatively Good stay »

Nice room but breakfast was only so-so, massage at the hotel was relatively expensive but easy to get to Nagoya hill & Batam City square, Wanted to try the lounge but seemed alittle quite though it was a weekend

FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Medelyn Kusuma Asst. Front Office Manager Novotel Batam

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