Hotel - Novotel Luxembourg Kirchberg
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Novotel Hotel

Hotel Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald  Quartier Européen Nord  Plateau de Kirchberg 
L-2226 LUXEMBOURG
LUXEMBOURG

793 reviews
TripAdvisor Rating Based on 793 reviews
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Hotel Novotel Luxembourg Kirchberg

Mid-scale hotel for business or family trips

Check in to 4-star comfort at Novotel Luxembourg Kirchberg hotel steps from the European institutions and a 10-minute bus ride from the centre. Your airy contemporary room gives you space to stretch out and work or relax. A lavish hot breakfast buffet in the cheerfully decorated restaurant makes for a great start to your day at Novotel.

Very near the Novotel Luxembourg Kirchberg is the MUDAM Luxembourg - Musée d'Art Moderne Grand-Duc Jean. Luxembourg's historical centre, about two kilometers from the hotel, is where you can visit the Musée National d'Histoire et d'Art in Luxembourg and Luxembourg's Cathedral. May we also suggest you go to see the Grand Ducal Palace, the Casino Luxembourg - Forum and admire the Notre-Dame Cathedral? Indulge in a spot of shopping at Rue des Capucins or in one of the city's many shopping malls.

Hotel extras
  • 10 versatile spaces for events that work
  • Free WiFi, ergonomic work space, LCD TV
  • Modern fitness centre, kids' playground
  • Relaxed modern dining, 2 outdoor terraces
  • 20-minute walk through parks to city centre
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Hotel open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf course 9 holes  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Luxembourg Kirchberg

6 rue Fort Niedergrünewald
Quartier Européen Nord
Plateau de Kirchberg
L-2226
LUXEMBOURG
LUXEMBOURG

Tel: (+352)4298481
Fax: (+352)438658

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUSSES AT THE TRAIN STATION : Eurobus, Mudam SDC
  • PULVERMUHL : 1 - 16, Mudam SDC
  • LUXEMBOURG FINDEL At 7km / 4.35 miles
  • EXIT 8 - KIRCHBERG At 3km / 1.86 miles
  • LUXEMBOURG-VILLE At 5km / 3.11 miles

GPS : 49.620998, 6.146072

Our rooms

  • Executive Room
    Executive Room

    All our Superior Room features with added products and services : Nespresso coffee machine, extra bathroom amenities, bathrobe and slippers. Complimentary minibar and free high speed internet access. Up to 2 adults and 2 children

  • Superior Room
    Superior Room

    A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26'' LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.

  • 260 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 247 family rooms
  • 72 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ROAST SQUARE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 16:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ROAST SQUARE Type of cuisine: International


Our Rotisserie offers a variety of meat- and fish dishes, and a selection of prime cuts sizzling straight from the grill. Comprising a blend of local and international cuisine, the restaurant affords al fresco dining on its two terraces during Summer.

Find out more and book
ROAST SQUARE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ROAST SQUARE


An open fireplace, a selection of national and international cocktails and a snack menu.

See all our restaurants and bars

Your meetings and events

Novotel Luxembourg Kirchberg Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 276 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 210

Our customer reviews for Novotel Luxembourg Kirchberg

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 793 reviews

Frank012015 2015/10/24
« good standard, ongoing water management problem »

Very friendly staff, good equiped and clean hotel, with one continuous problem which is the water management. Having stayed in this hotel on a weekly basis during the last two years, only one issue remains and that is the inability to have a decent shower with a constant temperature. Very pity.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Frank, Thank you for choosing our establishment for your several stays. I am really pleased to read that you qualified the staff as very friendly, and our hotel as well equipped and clean. Regarding your comment about the water, if you have the time and if you wish, could you please contact me at the following email address so we could discuss it: h1930-dm@accor.com Feedback from our clients is really important to us, it give us the opportunity to improve continually the quality of our services so thank you again for sharing it. I really hope that you will come back and stay with us Dear Frank. Sincerely, Clara Marchal-Beck Quality Manager

lizanth 2015/09/30
« Short Stay »

We arrived early, our room wasn't ready so we were upgraded. Stay are very friendly, the hotel itself is only a short ride on the bus into Luxembourg, you catch the bus directly outside the hotel. The restaurant is very nice, our meals were delicious. I would definitely stay at this hotel again, I honestly cannot fault anything. I'd highly recommend staying here.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Lizanth, Thank you for choosing our establishment and for sharing your feelings with us and with the TripAdvisor users. I was delighted to read that you enjoyed your stay in our establishment. I was really pleased to see that you appreciate your meals and that you qualified them as delicious. Be assured that I have shared your comment with the all team. Feedback from our clients is really important to us, so thank you again for sharing it. We look forward to welcoming you Dear Lizanth at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

Y H 2015/08/18
« 2 night stay »

Nice friendly and helpful staff. Well organised hotel. Spacious rooms. Quiet location. Very good breakfast selection. Hotel located approximately 25-30 minutes (walk) from city centre which is okay on a dry warm day. Novotel should consider offering a shuttle bus to and from city centre. Given its location, it should consider offering free parking or a cheaper rate. Overall, we had a very nice stay.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Client, Thank you for taking the time to share your experience regarding your stay at Novotel Luxembourg Kirchberg. I was delighted to read that you enjoyed your stay and that you appreciated our breakfast offer. I was pleased to acknowledge that you found the staff friendly. Please know that I have shared your notation with the team, so they are aware of their contribution in helping to satisfy you and to meet your expectations. Feedback from our clients is really important to us, so thank you again Dear Client, for sharing your experience. We look forward to welcoming you again Dear Client at Novotel Luxembourg Kirchberg. Sincerely,

fremder123 2015/08/09
« Short stay in Luxembourg »

Novotel Luxembourg Kirchberg is located not far away from the city together with 2 more Accor group hotels. Hotel room is big, clean, modern and comfortable. Value added offer is half-board package which includes also free parking. Buffet breakfast and dinner are both of various of food choices and good quality.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Fremder123, I would like to thank you for choosing our establishments and for sharing your feelings regarding your stay. I was really pleased to read that you were satisfied with your stay. I was delighted to see that you qualified your room as big, clean, modern and comfortable. It was great pleasure for me to note that you enjoyed our dinner and breakfast offer. Be assured that I have shared your comment with the all team. Feedback like yours is our greatest reward so thank you again Dear Fremder. We look forward to welcoming you Dear Fremder at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

Djoeybe 2015/08/02
« Great hotel with great service! »

I stayed there with my wife and 2 kids for the second time now. the room is big and clean, wifi os free like always in novotel and it doesn't ask any password which is very practicle. stuff by the reception (Sarah and Matilde) were very welcoming and gave us all the information we needed. my rate was including breakfast, this one was big and divers, the stuff were also very helpful especialy when i asked a plateau to take it with me upstairs for my kids who were still sleeping! so thank u guys for the great service and keep up the good work!

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Djoeybe, I would like to thank you for taking the time to share your feelings regarding your stay in our establishment. I was delighted to read that you were really satisfied with your stay for the second time. It is a great pleasure for me to acknowledge that you appreciate the welcome made by the staff on reception and that you enjoyed also our breakfast offer and the service provided. Please know that I have shared your comment with the all team. Feedback like yours is our greatest reward so thank you again Dear Djoeybe. We look forward to welcoming you again at Novotel Luxembourg Kirchberg Sincerely, Clara Marchal-Beck Quality Manager.

twannyz 2015/05/25
« May 2015 »

I've been a guest at this hotel for quite a number of years. It suits fine my needs particularly in terms of its location at the European Quarter. Over the years I noticed quite a few changes and, in my opinion, not all of them to the better. However, the quality remains high, the staff friendly and helpful.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Twannyz, Thank you for taking the time to share your feedback with us and with the TripAdvisor users. First of all I would like to thank you for your loyalty. I am really pleased to see that you appreciate your stays and that our location suits your needs. I am delighted to read that you put forth that our quality remains high and also the friendliness and helpfulness of the staff. Be assured that I have shared your comment with our all team. Thank you again for your feedback. We look forward to welcoming you again Dear Twannyz at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

sofiasdrq 2015/05/15
« Nice lobby and breakfast, but rooms need upgrading »

Decent hotel in a good area, but the rooms are very basic and somewhat outdated. The lobby and the bar is nice, good for casual business meetings. Both when I arrived and when I left there were personell at the front desk on the phone, not making eye contact and not assisting guests trying to check in/out. Some of the staff were very helpful, however.

ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Sofia, Thank you for sharing your feelings with us and with the TripAdvisor users regarding your experience in our establishment. I am sorry that your stay didn’t meet all your expectations. Concerning your comment regarding your experience at the check in and check out, be assured that I have passed on your comment to the Front Office Manager, so he could take the appropriate measure to prevent future occurrence, I am sorry for the inconvenience. I have also shared your comment with the all team so they are aware of their contribution in helping to satisfy you and of their areas of improvement. Feedback from our clients is really important to us; they give us the opportunity to improve continually the quality of our service, so thank you again Dear Sofia. We look forward to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Clara Marchal-Beck Quality Manager

fred_frederickson 2014/08/27
« Visit to Novotel Luxembourg August 2014 »

This is an excellent hotel. The room was well appointed, the staff were friendly and it was well situated for trips into the City via a frequent and cheap bus service. Getting into the hotel car park for the first time was a little tricky.

Mariusz J 2014/08/03
« Typical Novotel »

Luxembourg was our first stop on the way to Disneyland Paris. I found very good offer with room for 4, dinner, breakfast and parking included for 149 EURO. It was value for money. The room was clean, spacious. Minuses - two double beds (4 single beds will be more appreciated) with only two counterpanes. Very uncomfortable pillows. Dinner - nice variety of starters, some main courses and desserts. Minus - quality of main courses. But for me it looks like standard - Novotel's don't have good restaurants. Location of the hotel isn't good for sightseeing. To far away from the old town.

Charlotte R, General Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Mariusz, Thank you for taking the time to tell us about your experience at the Novotel Luxembourg and to share it with the TripAdvisor users. I was glad to read that you appreciate the cleanliness of our establihsment and our spacious room. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please know that I have shared your comments with the all team so they are aware of their contribution in helping to satisfy you and meet your expectations and also, so they are aware of their areas of improvement. At Novotel Luxembourg Kirchberg, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Feedbacks from our clients are really important to us; I wish to thank you again for taking the time to tell us regarding your experience. It will be a pleasure to welcoming you back at Novotel Luxembourg Kirchberg. Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg

Klaus S 2014/07/20
« Excellent »

Rooms, service, dinner and breakfast were excellent, when we found the hotel ;-) The entrance is a bit concealed, but the receptionist at the nearby Sofietel was very helpful. Our stay included a 3-course dinner, which suited our need that day, although Luxembourg is a very nice city.

Charlotte R, General Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Klaus Thank you for taking the time to share your experience concerning your stay at the Novotel Luxembourg Kirchberg. I was really pleased to read your comment regarding our restaurant offers. I was glad to acknowledge that you enjoyed your stay in our establishment. Please know that I have shared your really positive graduation and your comment with the team, so they are aware of their contribution in helping to satisfy you and meet your expectations. Concerning the difficulties that you encountered to found our hotel, I would like to inform you that we are currently working on it so we could provide a better signalization to our guests. Feedbacks from our clients are really important to us so thank you Mr. Klaus. We look forward to welcoming you again Mr. Klaus at the Novotel Luxembourg Kirchberg. Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg

Andris B 2014/07/08
« Poor value for money »

Missing ironing facilities, rather poor breakfast, interior needs refreshment, tv sets locked for PC input (HDMI etc.). Rooms that are called luxury, cannot really be perceived as such - torn sofas etc.

Charlotte R, General Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Andris, Thank you for taking the time to share your experience with us. I am sorry that our services did not meet your expectations and I have shared your comments with the team in order to improve and satisfy your needs. Regarding your comments, I would like to inform you that we have some ironing room facilities in our hotel, please next time do not hesitate to contact the reception regarding any enquires. The staff will do their best to answer your requests. Please acknowledge that your comments are taken into consideration and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg

Vladimir P 2014/01/12
« Excellent stay »

Good location if you are coming by car. Not far away from the main highway. Parking is also available. Bus stop is nearby if you want to get to the city centre. Very spacious rooms. Nice breakfast. Supportive reception.

Charlotte R, Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Vladimir, First of all, we would like to thank you for considering Novotel Luxembourg Kirchberg and would like to thank you for taking the time to give us your comments related to your stay in our property. As you know, your comments and suggestions are essential to help us to continually improve the quality of our services. We are very pleased that you enjoyed our hotel and services. We are looking forward to welcoming you again at Novotel Luxembourg Centre. With my kindest regards, Jérôme LEFEVRE - GM

Kevin H 2013/12/06
« A Very Friendly Hotel »

The staff made the visit very enjoyable, provided good information on the city and places to visit, homely atmosphere. The location was quite and about 25 mins walking to the old town centre. Easy to find and ample parking

Charlotte R, General Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Kevin, It is a pleasure to read your very positive review about our property, thank you! I will share your experience with my team. The guest satisfaction is our best reward. Thanks for your loyalty and see you soon at Novotel Luxembourg Kirchberg! Kind regards Jérôme LEFEVRE - GM

2013/09/21
« ��} � »

Stayed at the Novotel in Luxembourg last week. Friendly staff , nice hotel. When we checked in their was a wedding just starting and we thought the bar would be hopeless but they made a special effort to serve guests.

mickhall291 2013/09/18
« IT Manager EMEA »

Room was Basic but clean, location was ideal for my purposes, price was very resonable. staff very friendly and helpfull.The resturant dinner was very basic with not a lot of choice if you did'nt like fish. breakfast was standard, catering for every need. checkin and checkout was good. a pleasant stay but you might want to eat out

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