Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 356 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  356 reviews

TripAdvisor Rating  4.0/5  3,657 reviews

It’s a Haven

Customer review rating 5.0/5

Ian C. Couples - Confirmed reviews ALL

Wonderful stay

Dear Ian C., Thank you for sharing such a wonderful review, regarding your recent stay with us! We're truly delighted to hear that you enjoyed your overall stay with us, and had a wonderful time with us. Your kind recognition means a lot to us, and we will be sure to continue striving to provide the best service we have to offer to our valued guests. We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us! Sincerely, Bilal Chamsine - General Manager

Wonderful service at a lovely location

Customer review rating 4.5/5

Nat D. Families - Confirmed reviews ALL

Thanks to the great team at Novotel Bali Benoa for making our stay so special. Particular thanks to Devi, Medi, Budi, Astari and Gusadi. It’s the people that really make a stay next level. Having said that, the location is beautiful and our Beach Cabana with beach view very well designed and comfortable. We enjoyed eating at the restaurants and loved the bars - lots of variety and local delights. It was amazing to see the Ogoh Ogoh community festival and the relaxation and reflection of the Nyepi silent day. We are keen to return. Thanks!

Dear Natalie D., We truly appreciate you for sharing such a kind review, and glad to hear that you had a wonderful stay with us! Your kind words complimenting on our Hotel , particularly our room and food as well our staff service means a lot to us. It will be my pleasure in sharing your kind word to the team mentioned , further encouraging them to provide the best guest experience we have to offer. Thank you for sharing your experience with us, and definitely we sincerely hope to welcome you back in the near future! Sincerely, Bilal Chamsine - General Manager

Good location great clean beach

Customer review rating 3.5/5

Sharon L. Couples - Confirmed reviews ALL

Great location beach was clean and great access. Room was spacious and clean , bed comfortable.Breakfast was amazing. Pool outside our room was good but too warm , like swimming in bath. Could do with shade sail. Only ate dinner in restaurant once as food was not very nice. Calamari was inedible very tough.fish also inedible very dry . Staff very polite and helpful.

Dear Sharon L., We are so glad to know that you are happy with our beach and our hotel location has benefited you. However, we're sorry to learn that our food were not up to the standards that you were hoping for. Furthermore we will bring the necessary improvement on the highlight points. Thank you for letting us know. Thank you again for sharing your feedbacks. I do hope to be able to welcome you back again and better serve you in the near future. Sincerely, Bilal Chamsine - General Manager

Seaside Relaxation!!

TripAdvisor rating 5.0/5

magpie90 Couples - TripAdvisor review

Thank you to whole team for a relaxing 11 days of relaxation. Firstly to the staff from all levels thanks for making this stay a memorable holiday. You guys Rocked👌 Breakfast was a daily highlight, there is a great variety it’s fresh and delicious. In our package we had either lunch or dinner included and always hit the spot. There is a great feel in this resort between the seaside pool and the beach which we loved. It’s not a complaint but if would be great to get a decent happy hour up and running as we felt that there was no need to head to the bar and interact with other guests. The drinks are quiet expensive compared to other resorts along this particular area. Thanks again. 😀😀

Dear magpie90, Warmest greeting from Novotel Bali Benoa! We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will being looking to bring the necessary improvement on the highlight points. Thank you for letting us know Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Well located

Customer review rating 4.5/5

Carl D. Business - Confirmed reviews ALL

Very nice 👌

Dear Phillip C D., Thank you very much for having stayed with Novotel Bali Benoa and taking your time to write your feedback. It is nice to know that you had a nice stay with us and that the hotel location is liking to your expectation. Please be sure that we will continue to give the best service and facilities in the future. Once again thank you and hope to see you again very soon. Sincerely, Bilal Chamsine - General Manager

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Other web-users rate our hotel

  • 202 reviews 8.9/10 Location
  • 486 reviews 8.3/10 Room
  • 675 reviews 9.3/10 Service
  • 11 reviews 2.4/10 WiFi
  • 220 reviews 8.8/10 Breakfast
  • 211 reviews 8.9/10 Cleanliness
  • 200 reviews 9.6/10 Wellness Area
  • 198 reviews 9.6/10 Pool

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