ibis Styles Karratha 3.5 stars

Dear Mike, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the taste of your meal, but we're truly sorry to learn that you felt the value for money was not up to your expectations. Your satisfaction is of utmost importance to us, and we strive to provide meals that not only delight the taste buds but also offer fair value. We understand your disappointment regarding the portion size and pricing of the main dish. Rest assured, we take your feedback seriously and will review our pricing and portioning to ensure that we're offering a fair and satisfying dining experience for our guests. We appreciate your patronage and hope to have the opportunity to serve you better in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Thank You, Mitchell Jones Assistant Manager

Dear Stewart Thank you for sharing your recent experience with us. We're pleased to hear that your accommodation met your needs and that you had a comfortable stay. However, we are disappointed to learn that your dining experience at the bistro did not meet your expectations. We sincerely apologize that the Caesar salad with chicken fell short of the standards we strive to maintain. Providing high-quality meals at reasonable prices is important to us, and we regret that this was not reflected in your experience. Your feedback regarding the meal's quality and pricing is valuable to us, and we will be sure to review this with our culinary team to ensure improvements are made. We appreciate your honesty and hope that despite this setback, you will consider giving us another opportunity to provide you with a more enjoyable dining experience in the future. If there is anything further, we can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to us. Warm regards, Mitchell Jones Assistant Manager

Dear Ryan D., Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toby Mew General manager

Thank you for bringing your recent experience to our attention. We sincerely apologize for the inconvenience and disappointment you encountered during your stay. It is concerning to learn that your room was not made up upon your arrival at 5 pm. Our housekeeping team strives to ensure that all rooms are promptly serviced, and we regret that we fell short of this standard in your case. Rest assured; we will investigate this matter further to prevent any recurrence in the future. Additionally, we're sorry to hear that both your breakfast and lunch experiences did not meet your expectations. Providing delicious and satisfying meals is important to us, and we apologize for failing to deliver on this during your stay. Your feedback regarding the quality of our food is invaluable, and we will work closely with our culinary team to address any issues and improve our offerings. We truly appreciate your feedback as it allows us the opportunity to make necessary improvements. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to us directly. Warm regards, Mitchell Jones Assistant Manager

Dear Mr Glenn Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toby Mew General manager