Hotel address
Messmate Way6743 KUNUNURRA
AUSTRALIA
How to reach the hotel
GPS :S 15° 46' 43.19'' E 128° 44' 26.33''
Contact the hotel
- Tel. (+61)8/91684000
- Fax. (+61)8/91682622
- h1899-re01@accor.com
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Hotel code: 1899
Accorhotels.com customer reviews in partnership with TripAdvisor
"Short Holiday"
24th January 2013, wayne b, Darwin, Australia
I enjoyed my stay at the hotel it i within easy walking distance to the shopping area of town. And the staff at the hotel make the stay that much more pleasant with the friendly helpful manner they assist you. Happy to stay there when i return for my next visit.
View management response »
Management responseHi Wayne,Thank you for your review of our hotel. It's always a pleasure to get great feedback about the team. We look forward to seeing you again soon.Kind RegardsJason BucktonGeneral Manager
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"All Seasons - Kununurra"
10th January 2013, bryan_bannon, Derby, WA 6728
My stay at the All Seasons was very pleasant with the staff very helpful. I believe the staff is a very important component of accommodation venues. The staff and especially the receptionist were very focussed on making my stay pleasureable.
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Management responseHi Bryan,Thanks for the review! We have been working very hard to find the best people in the Kimberley region. I am pleased that we have been able to put them all into one place and that you got to experience the service from the team here.We look forward to seeing you again soon.Kind RegardsJason BucktonGeneral Manager
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"All Seasons Kununurra"
18th November 2012, grain245, Halls Creek, Australia
The Superior room was very nice and the air conditioner worked well. Everything was clean, but unfortunately there were a few very noticable stains on the bed linen. I have stayed here many times and the rooms are clean and tidy. Food is excellent, I had the best tasting Surf'n'Turf I have ever had. But if its a quiet night, don't show up 15 min before the kitchen closes expecting the same quality.Overall, it was a nice relaxing stay. I will continue to stay there in the future.
View management response »
Management responseHi Grain245.Thanks for the feedback. Glad you enjoyed the Surf & Turf! We look forward to welcoming you back soon.Kind RegardsJason BucktonGeneral Manager
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"OK value"
3rd October 2012, Dubbo, Australia
The All Seasons Kununurra is a reasonable hotel to stay at but I was disappointed that the breakfast delivery was very variable with no fresh fruit and tinned fruit and yoghurt there intermittently. There was a general state of uncertainty. The staff seemed to be trying to do multiple jobs at once and the service suffered a little.I would stay there again but disappointed that the standards were variable.Early morning activities/departures by other guests was annoying on two mornings as cars are parked randomly (not designated for your room) and close to room windows!
View management response »
Management responseHi,Thanks for the feedback! We have worked on the breakfast and alot of training since your stay and are getting some great reviews. I think you will be pleased with what we have on offer. We are looking at the parking around the hotel to see if we can improve the experience. We now ask people to park as close to their rooms as possible to try and avoid the 4WD noise that comes with the Kimberley region.We look forward to having you stay again soon!Thanks for the reviewJason Buckton
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"Overnighter"
12th July 2012, Perth, Australia
I was pleaseantly surprised that when I arrived I had been upgraded to a suite. Unfortunately for me I was very tired and just needed to sleep. The bed was comfy and very peaceful. I understand that the Motel is undergoing refurbishment and if this is true I can only hope that the bathrooms are brought into the 21st century. The bathroom I was in had broken tiles and the shower/bath recess either needed a good clean or new grout. When I realised I had a bath I may have used it if it looked a bit more inviting. Love staying there though as the staff are always friendly and accomodating.
View management response »
Management responseHi,Thanks for the feedback! We are indeed going through a refurbishment program of the bathrooms at the hotel this year and into next year. I think you will like the changes we are making at the hotel. Its great to hear that you enjoy staying with us as much as we like looking after people! Thanks again for your review.Jason BucktonGeneral Manager
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"Good value"
9th March 2012, Halls creek
Good value for money.A quite safe and secure place to stay. .Restaurant on site a bonus. Continental or full breakfast available. Dinner in restaurant plain and simple but good size meals. Pleasant surrounding with a good size pool. Big rooms. Secure parking with locked yard. Walking distance to town center. Free fox tel and movie channels in room. good experience. we enjoyed our stay
View management response »
Management responseHi,Thank you for your review. I am pleased that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future.Kind RegardsJason BucktonGeneral Manager
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"Broome to Darwin trip"
11th October 2011, Brisbane, Australia
We had a brief but enjoyable stay at Kununarra. The staff were friendly and helpful. The rooms were clean and comfortable but the bathroom is a little outdated. The meals were good. The hotel is a liitle out of town (can still walk) but is close to parks. Will go back next time we visit.
View management response »
Management responseHi,Thank you for your very positive review!!! It is always great to hear when our guests enjoy there experience with us. I am very happy that you enjoyed both your room and our staff. I do hope your Broome to Darwin trip went well!We look forward to welcoming you back next time you visit Kununurra.RegardsJason BucktonGeneral Manager
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"Stopover"
7th October 2011, Perth, Australia
My visit was a stopover to catch a plane the following day. I found the room to be clean and fresh. The room numbers are very visible and therefore easy to locate,. The staff are friendly and attentive and eager to help. This visit I found my bed quite lumpy and uncomfortable so I jumped into the single bed and had a great nights sleep. I have stayed here before and not had the bed issues of this time. Will stay there again as it is convenient, economical and a friendly place to stay.
View management response »
Management responseHi ,Thank your for your very positive review!! It really does make us feel very proud when we get great feedback from our guests. We are looking forward to welcoming you back to the hotel next time you visit Kununurra. You will have to let me know the room you stayed in so I can change the bed! I haven't had any other comments about them...Thank you again.Regards,Jason Buckton
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"Mostly okay"
18th September 2011, Darwin, Australia
Dissappointed that when I stepped out of the shower the only thing I had to dry myself was a bath mat. When I rang reception they promptly provided me with towels which was great but a bit embarrasing trying to get handed the towels through the doorway whilst still wet and not dressed.
View management response »
Management responseThank you for your review. Unfortunately it seemes that on the day you arrived the housekeepers forgot to put towels into you room. My sincere apologies for this. I have followed your comments up with housekeeping in an effort to improve our level of service to our guests.I am glad we were able to rectify this issue for you straight away. Kind RegardsJason BucktonGeneral Manager
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"Expensive...but then that's Kununurra"
12th September 2011, Dimaryem, Perth, Western Australia
All Seasons covered the basics reasonably well. It's overpriced though, but so are most services in Kununurra. The TV gave off a vibrating sound, even at low volume. Our room (512) was located near the hotel's laundry so although the room provided a dark and quiet sleping environment overnight, we woke earlier than we wanted to the sounds of staff chatting.
View management response »
Management responseHi,Thank you for your review and for your feedback. We have looked into the TV in your room and subsequently replaced it. I have also discussed your comments regarding noise from the housekeeping staff and they have assured me this will not happen again. I look forward to welcoming you back to All Seasons should you choose to stay with us on your next visit to KununurraKind RegardsJason BucktonGeneral Manager
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"bad"
11th July 2011, melbourne
I attempted to change this booking and could not you must really review your policies, so I will not be staying with yuo again and will not recommend any hotel in your group after the treatment I got from the GM and reception,
View management response »
Management responseHi,Thank you for your feedback. I have recently taken over as the General Manager at All Seasons Kununurra and I would like to apologise for any poor treatment that you may have faced here in the past. I would like the opportunity to rectify any negative feelings you have had since your visit. Please feel free to contact me should you be travelling to Kununurra again in the future.Kind RegardsJason BucktonGeneral Manager
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