all seasons Kununurra hotel

"Good value"

9th March 2012, Halls creek

Good value for money.A quite safe and secure place to stay. .Restaurant on site a bonus. Continental or full breakfast available. Dinner in restaurant plain and simple but good size meals. Pleasant surrounding with a good size pool. Big rooms. Secure parking with locked yard. Walking distance to town center. Free fox tel and movie channels in room. good experience. we enjoyed our stay

"Broome to Darwin trip"

11th October 2011, Brisbane, Australia

We had a brief but enjoyable stay at Kununarra. The staff were friendly and helpful. The rooms were clean and comfortable but the bathroom is a little outdated. The meals were good. The hotel is a liitle out of town (can still walk) but is close to parks. Will go back next time we visit.

Management responseHi,Thank you for your very positive review!!! It is always great to hear when our guests enjoy there experience with us. I am very happy that you enjoyed both your room and our staff. I do hope your Broome to Darwin trip went well!We look forward to welcoming you back next time you visit Kununurra.RegardsJason BucktonGeneral Manager
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"Stopover"

7th October 2011, Perth, Australia

My visit was a stopover to catch a plane the following day. I found the room to be clean and fresh. The room numbers are very visible and therefore easy to locate,. The staff are friendly and attentive and eager to help. This visit I found my bed quite lumpy and uncomfortable so I jumped into the single bed and had a great nights sleep. I have stayed here before and not had the bed issues of this time. Will stay there again as it is convenient, economical and a friendly place to stay.

Management responseHi ,Thank your for your very positive review!! It really does make us feel very proud when we get great feedback from our guests. We are looking forward to welcoming you back to the hotel next time you visit Kununurra. You will have to let me know the room you stayed in so I can change the bed! I haven't had any other comments about them...Thank you again.Regards,Jason Buckton
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"Mostly okay"

18th September 2011, Darwin, Australia

Dissappointed that when I stepped out of the shower the only thing I had to dry myself was a bath mat. When I rang reception they promptly provided me with towels which was great but a bit embarrasing trying to get handed the towels through the doorway whilst still wet and not dressed.

Management responseThank you for your review. Unfortunately it seemes that on the day you arrived the housekeepers forgot to put towels into you room. My sincere apologies for this. I have followed your comments up with housekeeping in an effort to improve our level of service to our guests.I am glad we were able to rectify this issue for you straight away. Kind RegardsJason BucktonGeneral Manager
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"Expensive...but then that's Kununurra"

12th September 2011, Dimaryem, Perth, Western Australia

All Seasons covered the basics reasonably well. It's overpriced though, but so are most services in Kununurra. The TV gave off a vibrating sound, even at low volume. Our room (512) was located near the hotel's laundry so although the room provided a dark and quiet sleping environment overnight, we woke earlier than we wanted to the sounds of staff chatting.

Management responseHi,Thank you for your review and for your feedback. We have looked into the TV in your room and subsequently replaced it. I have also discussed your comments regarding noise from the housekeeping staff and they have assured me this will not happen again. I look forward to welcoming you back to All Seasons should you choose to stay with us on your next visit to KununurraKind RegardsJason BucktonGeneral Manager
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"bad"

11th July 2011, melbourne

I attempted to change this booking and could not you must really review your policies, so I will not be staying with yuo again and will not recommend any hotel in your group after the treatment I got from the GM and reception,

Management responseHi,Thank you for your feedback. I have recently taken over as the General Manager at All Seasons Kununurra and I would like to apologise for any poor treatment that you may have faced here in the past. I would like the opportunity to rectify any negative feelings you have had since your visit. Please feel free to contact me should you be travelling to Kununurra again in the future.Kind RegardsJason BucktonGeneral Manager
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