Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.4/5 1,534 reviews

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Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
Mercure Hotel Berlin Tempelhof - Image 3
Mercure Hotel Berlin Tempelhof - Image 4
Hermannstrasse 214-216, Eingang Rollbergstrasse, 12049 BERLIN, Germany

Description

Hotel extras

  • Hotel rooms are 24 m² or larger

  • Floor with ten meeting rooms in different sizes

  • Very good public transport connections to the city center

  • Secure parking in the parking garage

  • Excellent breakfast

Our accommodation(s)

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Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Germany

GPS:52.478378, 13.426339

Telephone
Fax +49 30 62780111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,534 reviews

TripAdvisor Rating  4.0/5  928 reviews

Noisy, with bad internet

Customer review rating 1.5/5

Pl C. Business - Confirmed reviews ALL

I've stayed here before but had forgotten how noisy it gets with regular sirens and lots of car traffic late into the night (especially with a room facing toward streets). More frustratingly, the internet connection was really poor. It felt quite misleading that the hotel advertises free wifi, but the free wifi was extremely unreliable. Often for 10+ minutes I couldn't load a webpage. I realize there's an option to pay for faster internet, but I didn't need anything particularly fast or data-heavy. I just needed a consistent, basic connection. When I told staff at the front desk, they gave me very patronizing advice like "Try refreshing the webpage" or "Sometimes webpages just load slowly." That wasn't the problem; it was clear that my computer couldn't stay connected to the internet for long stretches (and my laptop is usually great with connecting). The location is great for a lot of things but I was pretty disappointed overall. I wouldn't recommend this hotel, especially for people there for business.

Water problems

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I liked the room and the staff was friendly. The water from the shower would flood onto the floor making it unsafe and uncomfortable. A little clear caulk at the bottom of the shower glass would solve 90% of this. Additionally, water could not get hot in the morining. You need better management of peak hot water needs.

Great stay

TripAdvisor rating 4.0/5

MandA2024 TripAdvisor review

Hotel is located in a neighborhood next to the old Tempelhof airport (no longer in use). Many restaurants nearby. Large Rewe supermarket a few minutes' walk away. Parking garage under the hotel. The hotel has a courtyard. The interior of the hotel dates from the late 1990s, but is well maintained. And clean. The staff at check-in is great! Friendly and thoughtful.

Unsure of a further visit

TripAdvisor rating 3.0/5

andrewmX3638BJ Solo travel - TripAdvisor review

Easy to get to from the airport via Ubhan. Early check-in, which was great. The room was very spacious, bright, very clean and big windows opened to let fresh air in. I was in room 620. The reception and cleaning hotel staff are very efficient and friendly. The gym/fitness facility is a total let down. Total waste of time. Insufficient equipment and really neglected. The breakfast isn't worth the €46 that I was charged for 2 mornings. One gentleman, maybe the restaurant manager, was extremely rude to me on Wednesday morning, basically telling me to hurry up and get out, they were not closing for a further 20 minutes, I wasn't happy at this. Extremely rude and very unprofessional. Will I be back? Unsure is the answer. I liked the room, the area etc, but maybe just a bit too expensive for where it is in Berlin.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean

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Other web-users rate our hotel

  • 888 reviews 8.9/10 Location
  • 1,440 reviews 7.5/10 Room
  • 1,068 reviews 8.7/10 Service
  • 117 reviews 5.5/10 WiFi
  • 798 reviews 8.9/10 Breakfast
  • 786 reviews 8/10 Comfort
  • 619 reviews 7.4/10 Cleanliness
  • 249 reviews 5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.