Hotel ibis Surabaya Rajawali
Jalan Rajawali No 9-11
Jalan Rajawali No 9-11
The Ibis Surabaya Rajawali hotel is conveniently located in the historical area of Surabaya, within walking distance to business district and shopping centres. The 147 air-conditioned rooms are available for booking. The hotel has restaurant, bar, health club and spa, and meeting rooms with capacity up to 300 persons. Guests on business trip have Wifi internet access
- Zoo - Kenjeran Beach - China town and Arab town - Sunan Ampel mosque and cemetery
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -7.236680, 112.737225
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Air-conditioned Standard Room, offering a comfortable queen-size bed, international TV channels, work desk, shower, free WIFI, 24 hours room service. Up to 2 adults and 1 child.
Air-conditioned Standard Room, offering two comfortable single beds, international TV channels, work desk, shower, free WIFI, 24 hours room service. Up to 2 adults and 1 child.
The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure.
Reviews collected from customers who booked on AccorHotels.com
Stayed in Ibis Rajawali for 2 nights. It is located in an old city area of Surabaya, which is very nice and nostalgic, as a matter of fact the lobby of the hotel does take place in an old building (from Dutch colonial period). The lobby is spacious enough with the Receptionist being very efficient. One thing I really need to comment, please change the lighting. White neon light with Old Building just doesn't match... However, the rooms are in newer era building which means they are as per Ibis standard (quite spacious for 3-star hotel, modern functional furnishing, great wi-fi coverage, and very comfortable bedding). Well maintained in most aspects, clean bathroom etc. The only complain I had was that the air-con was not cold enough (doesn't mean it was hot though, I just like it colder), and the shower water pressure not strong enough (again, nothing really annoying, I just like it stronger). Breakfast is adequate, good range of options with western, Indonesian, as well as Javanese menu. I would appreciate if they offer real coffee machine instead of the Nescafe instant vending machine (prefer coffee without sugar). The restaurant area takes place in the same old building section as the lobby, so it does has a certain charm, but unfortunately not exploited enough with nothing showing it inside. Overall I would recommend this hotel if you're looking for 3-star hotel in the old city area of Surabaya.
Dear Reviewer, Thank you for your time to share your nice comments and your trust to ibis surabaya rajawali. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will welcoming you for your the next visit in the future Warm Regards, Harimurti Wibowo
Our stay in Ibis Rajawali was a pleasant one. We took up 4 rooms for 4 nights and all had no complain. We got a very good deal because of Accor membership discount and it included breakfast. The breakfast was a decent spread considering the price we paid. The dinner we ate on the last night was quite disappointing after trying so much good food for the past 7 days in Surabaya. The room wifi was ok. The irritating part is having to log in every time you get back hotel or wake up the next morning. Across the road was a local shopping centre that you can get batik cloth, tailor-made shirts and pants. My son got a pair of tailor-made trousers for 200 rupiah. Fit with 1st try and material is good. The hotel provides free shuttle to Tunjungan Plaza at 2pm (advance booking is required). Return at 4pm. I would like to compliment the driver of shuttle. He was very friendly and strike a conversation with us in English. It was a surprise to us as we had not had a driver that does that throughout our stay in Surabaya & Malang and it made our day. He was obliging/flexible in trying to accede to our requests. We spent a lot of time shopping at the huge Tunjungan Plaza. We loved the mall. My family and I will definitely stay with Ibis again!
Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you and with pleasure we will welcoming you to come in the future. Warm Regards, Harimurti Wibowo General Manager
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