Pullman Khon Kaen Raja Orchid 5 stars

Customer review rating (ALL Rating) 4.4/5 269 reviews

Pullman Khon Kaen Raja Orchid - Image 1
Pullman Khon Kaen Raja Orchid - Image 2
Pullman Khon Kaen Raja Orchid - Image 3
Pullman Khon Kaen Raja Orchid - Image 4

Description

Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road, Nai Muang, Muang
40000 KHON KAEN
Thailand

GPS:16.429798, 102.830379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  269 reviews

TripAdvisor Rating  4.0/5  1,024 reviews

Certificate of excellence 2023

Well located

Customer review rating 4.0/5

Dave Solo - Confirmed reviews ALL

Due to an ongoing issue with English speaking tv channels (2 years no action) my room was upgraded. Local transport took me easily to any of the places I didn't wish to walk to. Aircon in public areas too cold but was able to adjust my room to comfortable levels. Customer service personnel were always friendly and helpful. Lighting in room could be improved with a light over the main living area. I use points to lower the price I need to pay so will probably stay here next time I am in Khon Kaen but for an older building the price is a little steep.

Dear DAVID ROBERT R., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

Great stay

Customer review rating 4.5/5

Roy Friends - Confirmed reviews ALL

Great stay, polite & friendly staff. Good breakfast available with wide choices. Swimming pool was good on the hot days, maybe just a few more sunbeds required around the pool.

Dear ROY C., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

Still the star of the Esaan

Customer review rating 5.0/5

Uwe S. Couples - Confirmed reviews ALL

Since 25 years my favourite place in the Esaan. This hotel is still, even it needs some vamp up, a masterpiece in design and architecture. It's an ideal place for relexation and doing excursions.

Dear Mr. Wolfgang, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bun Kengaksorn Director of Rooms

Same old, same old...

TripAdvisor rating 4.0/5

Imagine8 TripAdvisor review

This is my third stay at this hotel in 15 years and where our wedding party was held. On this particular visit, we stayed for around two weeks and due to our circumstances on this occasion, we opted for the hotel to collect us from the airport for 900THB. This was simple to organise via email with the additional payment made upon arrival (this was my choice as I could have done this at a later stage). It was a pleasant stay with no significant issues. The hotel has changed little in the past 10 years since our previous stay and it is starting to show. The room was spaceous, clean, some of the electrics from the control panel did not work which was not really an issue. There was a small kettle with some sachets from which hot beverages could be made, a small fridge, TV (almost no English language channels) and other usual hotel room items for use by the guest. The bathroom was also of a good size with a separate shower cubicle with access directly from the bathroom to the wardrobe - just remember to close the wordrobe to the bedroom if you like your privacy! Breakfast does not appear to have changed much since our previous visit with a lot on offer from continental to asian tastes catered for. As it is a buffet style service, some of the hot foods do range in temperature from one day to the next from hot down to warm. On one afternoon we dicided to have afternoon tea which was dissapointing. This is really the only major negative about our stay. Black tea was served from a tea pot - unfortunatley I cannot drink bacl tea without milk. A small range of mostly cakes were included, some were pleasant, some not so good as they seemed to be a bit stale and a couple werevery nice. As usual, all the staff from the customer service desk, doorman, waitress and even the housekeeping were smiling and friendly and as helpful as ever. In spite of the decor being a bit past it best by date, I would still return to this hotel as I know I can rely on the great team that does their best to keep the hotel running smoothly and guests happy.

Dear Imagine8, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. We acknowledge your comment about the Afternoon Tea, we will organize them according to the significance of the revamping. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms

Tired, dirty, disappointing

TripAdvisor rating 2.0/5

Clare W TripAdvisor review

There's faded elegance and there's just faded. The Pullman is the most un South East Asian hotel we've ever stayed in - expensive, not overly welcoming and just dated. What must have been a grand building in its time is now aging badly. The carpets in reception are badly stained, the entry/exit to the pool is shabby and dirty and the pool had a used plaster and a cigarette butt floating in it. The mattress was lumpy and the pillows a joke. Jaded, neglected, pricey and very disappointing. Not the usual, reliable Accor standard at all.

Dear 65ClareM, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel defects and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms

In partnership with TripAdvisor

Other web-users rate our hotel

  • 404 reviews 9.6/10 Location
  • 663 reviews 7.3/10 Room
  • 517 reviews 8.1/10 Service
  • 26 reviews 6.9/10 WiFi
  • 276 reviews 6.3/10 Cleanliness
  • 238 reviews 6.9/10 Breakfast
  • 148 reviews 5.1/10 Value
  • 63 reviews 7.1/10 Bar

Powered by Trustyou