Hotel Pullman Khon Kaen Raja Orchid
9-9 Prachasumran Road
Nai Muang, Muang
40000 KHON KAEN
9-9 Prachasumran Road
Nai Muang, Muang
40000 KHON KAEN
The Pullman Khon Kaen Raja Orchid is located in the city centre, a 10 minute drive from the Khon Kaen airport and just a short walking distance to shopping malls. This internationally luxury upscale hotel is designed to meet the demands of business people and leisure travelers alike. Each room and suite is well designed and free Wi-FI internet access. The hotel has six restaurants, four bars, multi-purspose meeting rooms, a fitness centre, an outdoor pool and a day spa.
The hotel is ideally situated in the heart of the central business district. It is close to shopping centres - Tuk Com (IT Mall & Department Store), Central Plaza Khon Kaen as well as several banks and hospitals. This hotel is not far from Lake Park, and also a 10 minute drive to government offices and Khon Kaen University. The hotel is also easily accessible from the Khon Kaen Railway Station as well as the bus stations. There is several flights from and to Bangkok daily.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 16.429798, 102.830379
This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.
Bask in the comfort of the Superior Room and enjoy fantastic city or lake views, as well as complimentary Internet, an LCD TV with DVD, separate shower and bathtub, a drink and plus a turn down gift. Up to 2 adults. No rollaway.
A stay in the delightful 46 m² Deluxe Room treats you to terrific city views, and in addition to the impressive features of the Superior Room, it offers more space, a daybed and a USB charger, as well as Up to 2 adults and 1 child.
Bask in the comfort of the Superior Room and enjoy fantastic city or lake views, as well as complimentary Internet, an LCD TV with DVD, separate shower and bathtub a drink and fruit on arrival, plus a turn down gift. Up to 2 adults. No rollaway.
Embrace extra space in the marvellous Junior Suite. Featuring breathtaking lake views and all the contemporary facilities of the Deluxe King Room, it offers a large LCD TV with DVD, ultra comfortable sofas and a dining table. Up to 2 adults.
High in status and in comfort, the huge Executive Suite is the ideal choice for the VIP! Measuring 84 m², it offers a separate living room, amazing city views, and two LCD TVs, along with all the Junior Suite features. Up to 2 adults.
Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.
Treat yourself to homemade pizza, pasta and more at this enchanting Italian restaurant. Located in the waterfall corner of the Kronen Brauhaus, Sgroppino Cucina Italiana boasts a quiet, romantic atmosphere.
Kronen Brauhaus is the first microbrewery in a Thai hotel, and is located in The Underground entertainment complex. Lovers of good food and beer will enjoy watching it being produced, not to mention tasting the final result.
Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.
Spend time on the Malulee Pool Terrace and enjoy guilt-free indulgence with a wide range of refreshing health drinks from the bar.
Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.
Experience the theatre of live Teppanyaki as presented by a professionally trained chef. Sample a selection of set menus with quality meat products and fresh seafood, or indulge in sushi, sashimi, assorted maki and more.
Reviews collected from customers who booked on AccorHotels.com
I love this place and have rated it 5 stars in the past. A word of warning if Wi Fi is important, on my recent stay it was not strong enough even for email. I've provided feedback about this to the hotel but no response so far. Maybe some technical problem on the day? Check it out. Otherwise enjoy the style, luxuary and value of this traditional hotel.
Dear Peter K, Thank you for sparing your time to leave us a compliment on your recent stay at our hotel. Glad to inform you that we are working on the wifi project right now to provide better service to our guests. Hope we can show you our upgraded version of wifi on your next stay. Thank you and have an amazing weekend! Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid
I was very pleased with this hotel. The room was large and very clean. It had a comfortable bed with good pillows and a large screen TV with a good selection of channels. The bathroom was also large with a large glass doored shower compartment. There was a tub as well, though we didn't use it. The towels were thick, soft and large and there was a good selection of amenities. The "Do Not Disturb" and "Please Make Up Room" were lights by the door controlled from the bedside control panel. Much better than the usual cardboard door handle hangers. The singers in the lobby bar were very good The buffet breakfast had a good selection of both Thai and western dishes. That said,there were some problems. The parking system is a little inconvenient. When you enter the parking lot, you get a small sheet of paper which has to be stamped by the front desk when you want to leave. Better they give you a card to place on the dashboard for the duration of your stay. Also, on one night, there was a big wedding that took up all the parking spaces at the hotel as well as those in the vicinity. We were told to go away and come back at 10 PM but we had to be up at 4 AM so this was not a good solution for us. We finally prevailed with one of the staff to let us park on the entrance ramp. While I understand that they make a lot of money on big weddings, they need to take care of the other guests at the same time.
I usually stay at Centara Khon Kaen, which is a little out of the city centre, and decided to stay at Pullman this time round for the convenience. I booked a corner Deluxe Room, which was very well furnished and clean. The furniture looked new, I guess I was lucky enough to get a refurbished room as I read from other reviews that some rooms have not been refurbished. Location was right smack at a convenient location near to Tukcom, Central etc. Bed was very comfortable, typically what you would expect from a Pullman hotel. Service from all staff in every area of the hotel was excellent, and I really have no complains in most areas of my stay other that the prices of the food in the hotel. The management seriously need to rethink the offerings and prices in the restaurants. Khon Kaen's cost of living is not as expensive as Bangkok, but the food prices are one of the highest I have seen in any 5 star establishment in Thailand. With many other alternatives from street food to fancy restaurants at the vicinity of the hotel, I seriously wonder why anyone would choose to eat Thai food at the hotel restaurants at 3 to 4 times the price. Even with my Accor Plus membership, the food prices are comparable to that of Singapore, arguably the most expensive city in the world. I ordered a plate of French Fries for my kids and I was charged 150baht for a measly portion of what could not be more than 20 fries. My advice to any traveller to Khon Kaen - Pullman is an excellent hotel and probably the best for everything, but dine elsewhere to get much better value.
We always stay in an executive suite and have nothing to complain about, 85m2 of space, big living room and excellent bed and bathroom. The Christmas dinner was perfect. I wish to recommend the pool attendant: he did a perfect job in taking care of the swimmers and sunbathers.
Dear thalenoi, Thank you for taking your time to give us feedback. Glad that you like the Christmas dinner and our pool staff. We are very pound of him and will ensure your kind words be passed on. Hope to welcome you back soon. Best Regards, Stanley Chan General Manager
Pullman Khon Kaen Raja Orchid I have stayed many times now and have always been please with the service I have received from the friendly staff at Pullman and the room are very nice and keep clean every day. The food is very good and had no problems eating here .The only thing I would say is they need to drop the prices of drinks in the lobby bar as compared to other hotels and out side they are very expensive and I think they could keep a lot more of there gest drinking and in turn eating at the hotel it self .Very much thank see you again soon Pullman Khon Kaen
We stayed at this hotel from 25th Oct to 29thOct 2015 for our golfing holidays in Khon Kean and this is our 2nd stay here. We usually left the hotel around 0645 and before we left the room we on the make up room light and inform the front office that we would like to have the room clean before 1100. On the 1st day we came back from golf at around 1115 and room was not cleaned, we were upset and complained to the assistance front desk manager and she guaranteed that from tomorrow on the room will be clean before we came back from golf, but on the next day when we came back we saw a pile of dirty towels on the toilet floor and cups on the sink table while the rest of the room was already tidy up. What a shock! Of course the housekeeping did come and tidy up everything but we were already very upset. Do hope they will improve their housekeeping service and we definitely will come back to them soon.
I was assigned to get not so good room, back sided of the hotel (with noisy bar) even I came with my little son (information was mentioned during online booking). More rooms were assigned with bad smell and not good location still. The service was not impressive as before. Le Club service is not impressive to continue the paid membership.
This 5 Star hotel has all amenities of a luxury hotel. Its staff are very clients orientated and any dissatisfaction is immediately looked into and put right. The many restaurants and bars in the hotel offer a variety of dishes, all very nicely served and of first class quality. The only recommendation I can make to the management of the hotel is to try and get some, I repeat some, of the staff to improve their English.
Sawasdee Krab! Greetings from the Pullman Khon Kaen Raja Orchid. Thank you very much for choosing our hotel to be your accommodation choice and taking the time to complete our guest questionnaire after your visit to the Pullman Khon Kaen Raja Orchid. I was delighted to see that you had a pleasant stay with us and our accommodations and services met your expectations. Thank you very much for your suggestion about improving staffs’ English skill. This is exactly the kind of input we need to better serve our customers needs. I have forwarded this suggestion to Training Manger for taking further action. Your feedback is very important to us and greatly appreciated to help us maintain and improve our standards of service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ole Nielsen General Manager The Pullman Khon Kaen Raja Orchid…
This is the best hotel in the best location in Khon Kaen. It offers a friendly service and the accommodation is very comfortable. The hotel has quite a few restaurants, a bar and other venues, which make the stay very pleasant
Thank you for staying with us and sharing your experience about your stay at Pullman Khon Kaen Raja Orchid Hotel. We are totally happy to receive such a great feedback and excellent recommendation from you. It is very important for us to know that you had a wonderful stay, especially impressed with the service and facilities at our hotel. Your feedback is really encouraging. We look forward to welcoming you back for another round of memorable experiences soon! Yours sincerely, Ole Nielsen General Manager The Pullman Khon Kaen Raja Orchid…
We returned to Khon Kaen to see my partners family and spend Songkran there. i booked two rooms for myself my partner and my friend visiting from London. the rooms were upgraded due to my platinum status, and the suites were amazing. our room seemed to go on forever, with excellent facilities. there was some confusion during check in, but that was easily resolved. A great service and very well kept hotel. Thank you to all the staff.
Thank you very much for choosing our hotel to be your accommodation choice and taking the time to write us the review after your visit to the Pullman Khon Kaen Raja Orchid. I was delighted to see that you and your friends had a pleasant stay with us and our services met your expectations. I will pass this to our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you very much for staying with us. We look forward to welcoming you and your friends back to the Pullman Khon Kaen Raja Orchid in the not too distant future. Yours sincerely, Ole Nielsen General Manager The Pullman Khon Kaen Raja Orchid…
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