Hotel - Pullman Khon Kaen Raja Orchid
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Pullman Hotel

Pullman Khon Kaen Raja Orchid Hotel

9-9 Prachasumran Road  Nai Muang, Muang 
40000  KHON KAEN
THAILAND

706 reviews
TripAdvisor Rating Based on 706 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • KHON KAEN
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom
  • Babysitting on request
  • Other sports activities
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Football
    • Jogging track
    • Roller-skating
    • Table tennis
    • Volley ball facilities

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

  • 293 rooms
  • 200 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Telephone in bathroom
    • Crib on request
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Khon Kaen Raja Orchid

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 706 reviews

363todt 2016/12/21
« First Rate »

The hotel provides great value in a terrific location. Food and beverage offerings are a good value. The property is well-maintained (although they could spray some bleach in the showers to get rid of mildew). The staff is very helpful, but many lack basic English skills. Nonetheless, communication is possible and, after all, we are in THEIR country. Disappointed that the Wow Disco has been closed. It was a great draw for me in years past. The value can't be beat for what is received.

Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Dear 363todt, Delighted to read that you enjoyed our prime location, food and beverage offering with good value, well maintained property and helpful service. I have also taken note of your concerns for us to improve. Hope we can welcome you with better service in near future. Wishing you a Merry Christmas and Happy New Year! Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid

Peter K 2016/06/09
« An oasis in Isan »

I love this place and have rated it 5 stars in the past. A word of warning if Wi Fi is important, on my recent stay it was not strong enough even for email. I've provided feedback about this to the hotel but no response so far. Maybe some technical problem on the day? Check it out. Otherwise enjoy the style, luxuary and value of this traditional hotel.

Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Dear Peter K, Thank you for sparing your time to leave us a compliment on your recent stay at our hotel. Glad to inform you that we are working on the wifi project right now to provide better service to our guests. Hope we can show you our upgraded version of wifi on your next stay. Thank you and have an amazing weekend! Kind Regards, Stanley Chan General Manager Pullman Khon Kaen Raja Orchid

977gary 2016/03/22
« I al lways stay at Pullman Khon Kaen »

The Pullman is in a great location and has excellent friendly service. The rooms are comfortable but I always request a softer bed than normal which they provide. A good mix of restaurant. handy to shops and bars if you want to get out of the hotel environment.

Jeffrey J 2016/02/22
« Excellent Hotel in Downtown Khon Kaen »

I was very pleased with this hotel. The room was large and very clean. It had a comfortable bed with good pillows and a large screen TV with a good selection of channels. The bathroom was also large with a large glass doored shower compartment. There was a tub as well, though we didn't use it. The towels were thick, soft and large and there was a good selection of amenities. The "Do Not Disturb" and "Please Make Up Room" were lights by the door controlled from the bedside control panel. Much better than the usual cardboard door handle hangers. The singers in the lobby bar were very good The buffet breakfast had a good selection of both Thai and western dishes. That said,there were some problems. The parking system is a little inconvenient. When you enter the parking lot, you get a small sheet of paper which has to be stamped by the front desk when you want to leave. Better they give you a card to place on the dashboard for the duration of your stay. Also, on one night, there was a big wedding that took up all the parking spaces at the hotel as well as those in the vicinity. We were told to go away and come back at 10 PM but we had to be up at 4 AM so this was not a good solution for us. We finally prevailed with one of the staff to let us park on the entrance ramp. While I understand that they make a lot of money on big weddings, they need to take care of the other guests at the same time.

Jordan L 2016/01/30
« Best hotel in Khon Kaen with very expensive restaurants »

I usually stay at Centara Khon Kaen, which is a little out of the city centre, and decided to stay at Pullman this time round for the convenience. I booked a corner Deluxe Room, which was very well furnished and clean. The furniture looked new, I guess I was lucky enough to get a refurbished room as I read from other reviews that some rooms have not been refurbished. Location was right smack at a convenient location near to Tukcom, Central etc. Bed was very comfortable, typically what you would expect from a Pullman hotel. Service from all staff in every area of the hotel was excellent, and I really have no complains in most areas of my stay other that the prices of the food in the hotel. The management seriously need to rethink the offerings and prices in the restaurants. Khon Kaen's cost of living is not as expensive as Bangkok, but the food prices are one of the highest I have seen in any 5 star establishment in Thailand. With many other alternatives from street food to fancy restaurants at the vicinity of the hotel, I seriously wonder why anyone would choose to eat Thai food at the hotel restaurants at 3 to 4 times the price. Even with my Accor Plus membership, the food prices are comparable to that of Singapore, arguably the most expensive city in the world. I ordered a plate of French Fries for my kids and I was charged 150baht for a measly portion of what could not be more than 20 fries. My advice to any traveller to Khon Kaen - Pullman is an excellent hotel and probably the best for everything, but dine elsewhere to get much better value.

thalenoi 2015/12/29
« Excellent as always »

We always stay in an executive suite and have nothing to complain about, 85m2 of space, big living room and excellent bed and bathroom. The Christmas dinner was perfect. I wish to recommend the pool attendant: he did a perfect job in taking care of the swimmers and sunbathers.

Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Dear thalenoi, Thank you for taking your time to give us feedback. Glad that you like the Christmas dinner and our pool staff. We are very pound of him and will ensure your kind words be passed on. Hope to welcome you back soon. Best Regards, Stanley Chan General Manager

lostbyday 2015/11/03
« Very good »

Pullman Khon Kaen Raja Orchid I have stayed many times now and have always been please with the service I have received from the friendly staff at Pullman and the room are very nice and keep clean every day. The food is very good and had no problems eating here .The only thing I would say is they need to drop the prices of drinks in the lobby bar as compared to other hotels and out side they are very expensive and I think they could keep a lot more of there gest drinking and in turn eating at the hotel it self .Very much thank see you again soon Pullman Khon Kaen

shiuchng 2015/11/02
« good hotel but poor housekeeping »

We stayed at this hotel from 25th Oct to 29thOct 2015 for our golfing holidays in Khon Kean and this is our 2nd stay here. We usually left the hotel around 0645 and before we left the room we on the make up room light and inform the front office that we would like to have the room clean before 1100. On the 1st day we came back from golf at around 1115 and room was not cleaned, we were upset and complained to the assistance front desk manager and she guaranteed that from tomorrow on the room will be clean before we came back from golf, but on the next day when we came back we saw a pile of dirty towels on the toilet floor and cups on the sink table while the rest of the room was already tidy up. What a shock! Of course the housekeeping did come and tidy up everything but we were already very upset. Do hope they will improve their housekeeping service and we definitely will come back to them soon.

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