Hotel - Sofitel Legend Santa Clara Cartagena
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Sofitel Legend Hotel

Hotel Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29  Barrio San Diego  (STATE) BOLIVAR 
CARTAGENA
COLOMBIA

1,569 reviews
TripAdvisor Rating Based on 1,569 reviews
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Hotel Sofitel Legend Santa Clara Cartagena

Iconic hotel, where heritage meets modernity

The Sofitel Cartagena Santa Clara offers the perfect combination of age-old tradition, local hospitality and French luxury. With its blend of colonial and republican architecture and modern comforts, the hotel offers comfortable rooms, personalized service, gourmet cuisine, a first-class spa, meeting rooms and cutting-edge technology for events, conventions and weddings.

Hotel extras

An architectonic jewel from the 17th Century with luxury service and human warmth. Our main purpose: To generate the excitement of living an unforgettable experience in a place where the charm of history magically blends with luxury.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • RAFAEL NUNEZ
  • Languages spoken at the hotel
    • Spanish
    • French
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29
Barrio San Diego
(STATE) BOLIVAR

CARTAGENA
COLOMBIA

Tel: (+57)5/6504700
Fax: (+57)5/6647010

Check-in from 15h00
Check out up to 12h00
Access and transport
  • RAFAEL NUNEZ At 2.8km / 1.74 miles  - Shuttle paying
  • RAFAEL NUÑES INTL AIRPORT At 2.8km / 1.74 miles
  • ANILLO VIAL At 22km / 13.67 miles

GPS : 10.428771, -75.547990

Our rooms

An area inspired by the best in French style with fixtures, architectural techniques and features that date back to the Columbian republican era. A spellbinding experience that contrasts with the history our luxury rooms.

  • STANDARD ROOM with 1 king-size bed, internal views, 19th century monument, free WIFI
    STANDARD ROOM with 1 king-size bed, internal views, 19th century monument, free WIFI

    Up to 409 sq. ft. (38 m²), internal views, peaceful, located in the 19th century Republican district with contemporary decor. Equipped with shower, LCD TV, Sofitel MyBed and free WIFI.

  • CLASSIC ROOM with twin beds, 19th century monument, free WIFI
    CLASSIC ROOM with twin beds, 19th century monument, free WIFI

    Up to 409 sq. ft. (38 m²), located in the 19th century Republican district with contemporary decor. Equipped with shower, LCD TV, Sofitel MyBed and free WIFI. Some rooms with tub and views of the pool or internal garden.

  • CLASSIC ROOM with 1 king-size bed, 19th century monument, free WIFI
    CLASSIC ROOM with 1 king-size bed, 19th century monument, free WIFI

    Up to 409 sq. ft. (38 m²), located in the 19th century Republican district with contemporary decor. Equipped with shower, LCD TV, Sofitel MyBed and free WIFI. Some rooms with tub and views of the pool or internal garden.

  • LUXURY ROOM with 1 king-size bed, sea views, balcony, 19th century monument, butler
    LUXURY ROOM with 1 king-size bed, sea views, balcony, 19th century monument, butler

    Fifth-floor room measuring 409 sq. ft. (38 m²) in the 19th century Republican district, with high ceilings, wooden beams, shower or tub, balcony, pool or sea views, LCD TV, Bose® SoundDock®, Sofitel MyBed, free WIFI, Nespresso® machine and butler.

  • SUPERIOR ROOM with twin beds, renovated balcony, pool views, 19th century monument, WIFI
    SUPERIOR ROOM with twin beds, renovated balcony, pool views, 19th century monument, WIFI

    Renovated room measuring 409 sq. ft. (38 m²), located in the 19th century Republican district with contemporary decor, balcony and views of the pool. Equipped with shower, LCD TV, Bose® SoundDock®, Sofitel MyBed, Nespresso® machine and free WIFI.

  • SUPERIOR ROOM with 1 king-size bed, renovated balcony, pool views, 19th century monument, WIFI
    SUPERIOR ROOM with 1 king-size bed, renovated balcony, pool views, 19th century monument, WIFI

    Renovated room measuring 409 sq. ft. (38 m²), located in the 19th century Republican district with contemporary decor, balcony and views of the pool. Equipped with shower, LCD TV, Bose® SoundDock®, Sofitel MyBed, Nespresso® machine and free WIFI.

  • COLONIAL DUPLEX SUITE with 1 king-size bed, 17th century monument, butler, free WIFI
    COLONIAL DUPLEX SUITE with 1 king-size bed, 17th century monument, butler, free WIFI

    Renovated Duplex Suite measuring 624 to 947 sq. ft., located in the 17th century Colonial district with views of the historic quarter. Includes tub or shower, Bose® SoundDock®, Hermès products, LCD TV, Sofitel MyBed, pillow menu, free WIFI and butler.

  • COLONIAL JUNIOR SUITE with 1 king-size bed, 17th century monument, butler, free WIFI
    COLONIAL JUNIOR SUITE with 1 king-size bed, 17th century monument, butler, free WIFI

    Renovated Junior Suite measuring 366 to 732 sq. ft., located in the 17th century Colonial district with views of the historic quarter. Equipped with tub or shower, Bose® SoundDock®, Hermès products, LCD TV, Sofitel MyBed, pillow menu, free WIFI and butler

  • ICONIC JUNIOR SUITE LEGEND with 1 king-size bed, 5th floor sea views, VIP treatment, butler
    ICONIC JUNIOR SUITE LEGEND with 1 king-size bed, 5th floor sea views, VIP treatment, butler

    Renovated Junior Suite measuring 560 sq. ft. (52 m²), on the fifth floor in the Republican district with sea views. Equipped with tub and shower, Bose® equipment, Hermès products, LCD TV, Sofitel MyBed, WIFI, private transfer, VIP treatment and butler.

  • PRESIDENTIAL SUITE FERNANDO BOTERO king-size bed, 17th century monument, VIP treatment, butler
    PRESIDENTIAL SUITE FERNANDO BOTERO king-size bed, 17th century monument, VIP treatment, butler

    Renovated Presidential Suite in the Colonial district measuring 1507 sq. ft., on the third floor with pool views. Equipped with tub and shower, Bose® equipment, Hermès products, LCD TV, Sofitel MyBed, WIFI, private transfer, VIP treatment and butler.

  • 123 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 121 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Video games on TV in room
    • Automatic temperature control
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

RESTAURANTE 1621 Restaurant
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANTE 1621 Type of cuisine: Gourmet


A place where traditional Old World cuisine is fused with ingredients from the new continent to create a multi-sensory experience that will please even the most discerning of palates.

Find out more and book
EL CLAUSTRO Restaurant
Lunch 12:00 - 17:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

EL CLAUSTRO Type of cuisine: Brasserie


With a welcoming atmosphere and a traditional gourmet brasserie service, offering French dishes fused with the best Caribbean products, served buffet-style and à la carte.

Find out more and book
See all our restaurants
POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

POOL BAR


Found next to the hotel's swimming pool, the pool bar is the ideal place to indulge in a refreshing cocktail alongside a variety of menu options. Enjoy a unique atmosphere while basking in Cartagena's sun and its tropical climate.

EL CORO LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

EL CORO LOUNGE BAR


Named after its original use in the old convent, this exclusive bar lounge is the place to enjoy exclusive cocktails and listen to live music. Famous for its renowned mojitos, creative cocktails and a delicious range of tapas.

See all our bars
See all our restaurants and bars

Your meetings and events

Sofitel Legend Santa Clara Cartagena Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 328 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 200

Our customer reviews for Sofitel Legend Santa Clara Cartagena

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,569 reviews
Andres R 2016/07/04
« Four days were not enough »

The food, the atmosphere, the relaxation at the the Santa were a fantastic experience. We tried the degustation menu at 1621 which was surprising and varied. Our room on the fourth floor had a great view of the poolside and ocean, with a very comfortable bed and outstanding cleanliness. The food in general was very tasty with great dishes from the north coast of Colombia. We could have stayed another four days enjoying the peace away from the busy Cartagena town. Highly recommend the Santa Clara experience.

SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Mr. Andres, It is a real pleasure for us to read the details about your stay in the Sofitel Legend Santa Clara. As excellence is one of our values we all work in order to offer an immaculate service in all our outlets and rooms. It is a real pleasure that our guests appreciate the small details and our staff’s service from the heart. I will share your comments with our team, I am sure they will be very happy to know that they helped you to have a special experience in our 17th century monument. We are happy to know that you had the opportunity to experience our food and beverages rituals with the mix of the French gastronomy and the local products. Thank you very much for taking the time to share your experience for this special occasion and we hope to have the pleasure to welcome you again in the near future. Sincerely, Nathalia Pedraza H Guest Experience Coordinator.

A6103AZandreaz 2016/04/27
« Excellent »

Excellent location, inside the walls. Ocean view, very large room with 2 balconies, great swimmingpool, friendly staff, delicious food. And the "limonada de coco" is unique. Colombians are very friendly by nature. And, in my case, the butler Edson made my stay so much easier and better!

SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear A6103AZandreaz, We would like to thank you for taking the time to share your experience through TripAdvisor. It is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for our guests and it is a pleasure to know that you enjoyed our location, our food, and our friendly staff. I will share your comments with our entire team, especially Edson who will be very excited to hear that he made you stay that much better. We hope to have the pleasure of welcoming you back in the near future. Sincerely, Monica Restrepo Guest Relations Manager

jacqueliner490 2016/01/03
« Beautiful, exotic, truly special. »

We spent 5 nights at the Hotel Santa Clara. It is a beautiful old-world hotel. The courtyard is very exotic and tropical. The lobby, pool and restaurant areas are gorgeous. The actual rooms are fine -- nothing too special. We had 2 rooms and one of the bathroms had a permanent odor. The staff was very friendly, knowledgeable and organized. We felt safe and pampered. Leslie Perez and Jaider in the concierge services did a great job -- helpful, friendly, easy going. I left my family's passports in our room when we left to visit another city, and the hotel security had them for us when we returned 5 days later. Thank you!

SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa Clara, responded to this review

Dear jacqueliner490, Your feedback is very important to us and we want to thank you for taking the time to share you opinions with us. We are thrilled to hear you enjoyed our exotic courtyard and tropical feel. We are very proud of our building and we continuously strive to maintain its character and its rich history while incorporating the necessities of modern day life. We regret however to hear that room assigned to you did not meet your expectations. Rooms are generally assigned according to the reservation details and photos of each room category, along with the room descriptions are available on our website and are shared with the guest during the reservation process. We would be delighted to receive you in a different Room Category during your next visit. At Sofitel we strive to provide a superior service to every guests and this is why we keep working to improve our guests’ experiences. I will share your impressions with our staff, especially Leslie and Jaider who will be happy to know they helped make your stay a memorable one. We would like to thank you again for your review and we all hope to have the opportunity to welcome you once again to the magical city of Cartagena. Sincerely, Monica Restrepo Guest Relations Manager

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