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Hotel Mercure Sevilla Havane

4-star hotel

Mid-scale hotel for business trips or leisure

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Hotel - Hotel Mercure Sevilla Havane
See : the photos

Practical information

    • Public outdoor parking - Nearby
    • Outdoor unheated pool
    • Sauna
    • Massage
    • Solarium
    • Fitness centre
  • Number of rooms: 178
  • Hotel location: In the centre of town
  • Main point of interest: WORLD HERITAGE SITE (0.50 km)

From 118.00 EUR

1

118.00 EUR

0.00P

Hotel address

Trocadero 55 e
Prado y Zulueta Habana Vieja
Cuba
260  HABANA
CUBA

How to reach the hotel

GPS :N 23° 8' 24.52'' W 82° 21' 30.31'' ‎

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Hotel Mercure Sevilla Havane - hotel reviews in Havana

Hotel code: 1870

Accorhotels.com customer reviews in partnership with TripAdvisor


Hotel Mercure Sevilla Havane: 2.0 out of 5 stars "Terrible service"

9th July 2013, Danishexplorer1, Copenhagen, Denmark

This hotel has a great location and history - but that is about it. The attitude and service from the staff is horrible and arrogant. Never a smile and always some excuse. Especially the reception staff is arrogant and not welcoming. Room not ready at check-in time too. Wifi extremely slow compared to other cuban hotels we stayed at - and more expensive as you could not log out of our login - so you could not save your time for later. Wifi often not working or reception ran out of wifi-cards. I know it is Cuba and a lot of things are not available - but even compared to cuban standards the breakfast is horrible and probably one of the worst I have ever had in any hotel in the world. They run out of everything all the time and the few things there are left in the buffet are of really bad quality. Staff reuses forks and knifes from other tables without washing them. Rooms are large - but very tired. Shower rack fell down everytime we used it, water dripping in the sink, door on furniture fell off etc etc. Only one elevator available most of our stay - so there could be quite a wait to get to ground level in the morning - especially when two lifts where reserved for staff. Food in the restaurant was very bad too. Pizza was bland and not cooked enough, softdrinks often served warm without ice and never a smile from the waiters. Only possitive thing is location and the pool - but there are absolutely better options in Havana. Stay somewhere else.

1. Best price guarantee
Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
2. Paying

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.