Hotel - Hotel Mercure Sevilla Havane
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Mercure Hotel

Hotel Mercure Sevilla Havane

Trocadero 55 e  Prado y Zulueta Habana Vieja  Cuba 
260 HABANA
CUBA

2,675 reviews
TripAdvisor Rating Based on 2,675 reviews
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Hotel Mercure Sevilla Havane

Mid-scale hotel for business trips or leisure

The Mercure Sevilla La Habana hotel is located in La Habana Vieja, a World Heritage Site, set apart by its Moorish architecture, the views from its unique terrace, its history and the famous people that have stayed here since 1908. 45 mins from Jose Marti Intl Airport, 10 mins walk from La Bodeguita del Medio, 15 mins from the Capitolio and the pier, surrounded by restaurants, bars, museums and art galleries. The hotel has 178 comfortable rooms, 2 restaurants, 3 bars, a meeting room and a pool.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Public outdoor parking  (Nearby)
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre
  • Well-being
    • Massage
    • Solarium
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian

Services and practical information

  • Public outdoor parking  (Nearby)
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Solarium

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
See all services

Hotel location

Hotel - Hotel Mercure Sevilla Havane

Trocadero 55 e
Prado y Zulueta Habana Vieja
Cuba
260
HABANA
CUBA

Tel: (+53)7/8608560
Fax: (+53)7/8616565

Check-in from 15h00
Check out up to 12h00
Access and transport
  • JOSE MARTI INTL At 15km / 9.38 miles
  • OLD HAVANNA At 3km / 1.88 miles

GPS : 23.140144, -82.358419

Our rooms

178 rooms on 8 floors accessible via 2 elevators.The rooms have central air conditioning, a telephone, satellite TV, a safe and a refrigerator.

  • Superior Room with 2 single beds
    Superior Room with 2 single beds

    2 adults and 1 child. View over the city. 1 room available with facilities for persons with limited mobility. Bath and shower, WC not separate. Minibar, hair dryer, television, airconditioned, free safe deposit box.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    2 adults and 1 child. View over the city. Bath and shower, WC not separate. Minibar, hair dryer, television, airconditioned, safety box free.

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    2 adults and 1 child. View over the city. Bath and shower, WC not separate. Minibar, hair dryer, television, airconditioned, free safe deposit box.

  • 178 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Automatic temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

ROOF GARDEN TORRE DEL ORO Restaurant
Photo non contractuelle / Strictly non binding
Dinner
  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

ROOF GARDEN TORRE DEL ORO Type of cuisine: French


Conceived as a gourmet restaurant with a French touch. It features a spectacular outlook across the whole city and a long history as a luxury restaurant. It is one of the favourite places of visitors to Havana.

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BUFFET LA GIRALDA Restaurant
Photo non contractuelle / Strictly non binding
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BUFFET LA GIRALDA Type of cuisine: International


International buffet. Offers breakfast and dinner of an international cuisine. Located in the lower lobby area.

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See all our restaurants
BAR HABANA Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR HABANA

PATIO SEVILLANO Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

PATIO SEVILLANO


Located near the lobby, in an atmosphere that recalls Sevilla's traditional patios. A variety of Cuban cocktails. Animation every night.

SNACK BAR PISCINA Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SNACK BAR PISCINA


Located near the swimming pool, a place with lots of vegetation, ideal for relaxing. Fast food snacks & Cuban cocktails.

See all our bars
See all our restaurants and bars

Your meetings and events

Hotel Mercure Sevilla Havane Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 80 m2
  • Maximum capacity: 50

Our customer reviews for Hotel Mercure Sevilla Havane

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 2,675 reviews
Mike00190 2016/08/02
« Hotel Sevilla Habana-July 2016 »

We really had an awful experience in this hotel. The air-conditioning in the room only work 2 out of 7 nights, the toilets are not fit for purpose and although the hotel claims wifi in the lobby, there is none. Infact, we had called the hotel sometime before our visit to confirm Wifi. The public toilets are not looked after well. We had to use the Wifi and toilets in an adjacent hotel. Customer service is also very poor. I did meet up with the French Manager who was very sympathetic and kindly offered us some compensation. I can however not recommend this hotel until many of the planned upgrades are fully implemented and that's a big job. We couldn't wait to escape.

Sylvain C, Director General at Hotel Mercure Sevilla Havane, responded to this review

Dear Mike00190, I remember very well talking with you to try to solve your problems. Your two main problems were your Toilets that were blocked and the internet access. As I explained to you, Internet is not under our power NEVERTHELESS, I have the great pleasure to inform all travellers that since last Friday 12th of August, the Wifi is working perfectly and quite fast in all the hotel and all the rooms. I am again sorry for your inconvenience. Best regards

Archie211 2016/07/05
« Tired yet pricey »

Stayed for 2 nights. Great location. Rooms very tired, curtains didn't close, quite grubby - certainly not worth the price. Elevators were a joke - 1 out of 4 barely working. Only plus point is the a/c is decent. There must be better options in Havana.

Sylvain C, Gerente at Hotel Mercure Sevilla Havane, responded to this review

Dear Archie211: Thank you to have dedicated a time to comment your stay in our hotel We feel a lot that your experience has not been in agreement to your expectations. We are in a stage of transformations and we will take all your comments with the purpose of improving. “I invite all future guest to write to me for any special request and above all if you are in the hotel if you have any problem please feel free to ask for me at the reception. Sylvain Chauvet – H1870-GM@accor.com” Best regards

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