ibis Sète Balaruc les Bains Wellness and Spa

Customer review rating (ALL Rating) 4.5/5 1,354 reviews

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Description

Hotel extras

  • Free access to the heated indoor pool between 9am and 10pm

  • BALNEOTHERAPY, MASSAGE AND BEAUTY CENTER

  • FREE ENCLOSED CAR PARK

  • WEB CORNER AND FREE WIFI THROUGHOUT THE HOTEL

  • 100m to Thau Pond, 7km to Sète, 10km to beaches and 25km from Montpellier

Our accommodation(s)

Hotel location

ibis Sète Balaruc les Bains Wellness and Spa

3, avenue de la Pinede, Pech Meja sports complex
34540 BALARUC LES BAINS
France

GPS:43.447164, 3.685615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT CAFE

In the evening, enjoy the menus served in the ibis Café. Enjoy a drink or a bite to eat in a friendly environment. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,354 reviews

TripAdvisor Rating  4.0/5  1,034 reviews

Just wonderful

Customer review rating 5.0/5

D. Families - Confirmed reviews ALL

Charming staff, extremely clean and organised, wonderful hammam and pool

Dear Carine D., We very much appreciate your comments regarding your stay at the ibis Sète Balaruc-les-Bains - Bien-Être & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Miceli Directrice Ibis Balaruc les Bains

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Satisfaction globale

Converted 1960s apartment block?

TripAdvisor rating 3.0/5

T G TripAdvisor review

The hotel is located behind electronic gates for vehicles and thick hedges for pedestrians approached through a pleasent garden and paved terrace to a building that has the appearance of a 1960s block of flats. Receptionist very pleasant and helpful with good English. Room overlooking the car park and another block of flats. The room was small, the bed large, it had a nice balcony but no outdoor furniture which was disappointing. The bathroom was very small, the sink was so close to the shower entrance it made getting in and out difficult. Pleasant walk into the village and a well paved, well lit promenade alongside the etang, but uphill climb back. Probably wouldnt stay in this hotel again as the room was too small and basic.

Pet friendly quiet hotel OK for one night

TripAdvisor rating 3.0/5

samsung131 TripAdvisor review

We stayed one night as we were just passing through on the way to Spain. We stay in Ibis hotels a lot and you always know what you are going to get, a decent, clean room, comfy bed & a good breakfast. Not so in this case. This is not a standard Ibis, it looks like its been converted from something else, another hotel or maybe an apartment block. As a consequence, we had the tiniest Ibis room I have ever seen and the tiniest bathroom. As an example, I had to move the folding luggage rack & the chairs and table just so that we could move around the bed and so that I had a one metre space to place my dogs bed. NOT what I would expect from Ibis. In fact, as a gold member, I would have expected an upgrade to a better room but obviously this did not happen. On the plus side, staff were friendly, I got my welcome drink without having to ask for it and the food in the restaurant was OK. Pets allowed for a small charge On the minus side, the tiny room as mentioned above, the car park surface needs attention it being rutted and old, hotel is a bit difficult to find but the satnav sorted that out. Hotel has a pool and spa that we didnt use as only there the one night. Would I stay again, probably not.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Reception was unfriendly. The hot water, coffee machine was not accessible.

Dear SUSANNE M., Thank you for taking the time to tell us about your experience at the ibis Sète Balaruc-les-Bains - Bien-Être & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you need coffee or hot water the bar is open round the clock, you just ask for it at the reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine Miceli

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Other web-users rate our hotel

  • 307 reviews 8.2/10 Location
  • 598 reviews 5.8/10 Room
  • 789 reviews 9.6/10 Service
  • 334 reviews 9.3/10 Breakfast
  • 305 reviews 6.8/10 Pool
  • 218 reviews 7.4/10 Cleanliness
  • 167 reviews 7.9/10 Wellness Area

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