Mercure Saint Nectaire Spa & Bien-être Hotel
Les Bains Romains
63710 SAINT NECTAIRE
Les Bains Romains
63710 SAINT NECTAIRE
Located in the heart of the Auvergne volcanoes, only 30 minutes from Clermont-Ferrand, the Mercure Saint Nectaire Spa and Bien-être hotel, built in 1850, has a unique setting and lots of charm. You can relax in one of our ultra-comfortable rooms or on the restaurant terrace. This venue is perfect for receptions. The wooded parkland beside the pool is a special place for holding receptions.
In the mountains, in the heart of the Massif du Sancy and the volcanoes of Auvergne, come and visit Vulcania and make the most of the Super Besse ski resort. With your family or friends, share numerous sporting and leisure activities in natural surroundin
Gym, outdoor swimming pool (open until 10/15), a 1.5 acre (6000 m²) park, 6 naturally-lit, air-conditioned, and fully equipped meeting facilities (120 pers.), and free car park. This Mercure hotel hosts more than 50 national seminars every year.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 45.579010, 2.995577
Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.
Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.
Discover the Auvergne region as a family with this comfortable room with double bed and twin beds (for children under 12 years of age). Choose between a bathroom with bathtub or shower depending on availability.
Enjoy our comfortable Standard Room, with twin beds, free WIFI and satellite TV. Choose between a bathroom with a bathtub or shower, depending on availability.
Enjoy our comfortable Standard Room, with a double bed, free WIFI and satellite TV. Choose between a bathroom with a bathtub or shower, depending on availability.
This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.
The piano-bar has a terrace by the swimming pool.
Reviews collected from customers who booked on AccorHotels.com
arrived 1.30 could not have early check in despite being gold card members the room we eventually got was an upgrade and very nice. The staff were pleasant and helpful. The restaurant was very slow and the food not brilliant we were left for a good 30mins before our order arrived a large group arrived 30mins after our booked time and they got their food first ours appeared to have been kept warm while they were served . The breakfast in the morning was poor and we had to ask for food and the table to be cleaned and cleared this i felt was not acceptable in this quality of hotel
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
On the whole hotel was ok. It was very busy due to a car rally. Dinner was fine, bed comfortable. Breakfast very disappointing as the guests for the car rally all came down to breakfast at the same time so there was not much food left for other guests, not many staff to clear tables, we had to clear ourselves, 20 minute wait for croissants etc.
Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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