Hotel - Mercure Saint Nectaire Spa & Bien-être Hotel
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Mercure Hotel

Mercure Saint Nectaire Spa & Bien-être Hotel

Les Bains Romains 
63710  SAINT NECTAIRE
FRANCE

458 reviews
TripAdvisor Rating Based on 458 reviews
Best price guarantee
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From 65.00 EUR Non member rate
From 61.75 EUR Member's rate Members’ Rate, join while you book
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Select your dates 65.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Tanning salon

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Tanning salon
  • Other sports activities
    • Billiards/Snooker
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.

  • 71 rooms
  • 71 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 21 family rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Saint Nectaire Spa & Bien-être Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 458 reviews
beverley61 2015/06/30
« restaurant not up to standard »

arrived 1.30 could not have early check in despite being gold card members the room we eventually got was an upgrade and very nice. The staff were pleasant and helpful. The restaurant was very slow and the food not brilliant we were left for a good 30mins before our order arrived a large group arrived 30mins after our booked time and they got their food first ours appeared to have been kept warm while they were served . The breakfast in the morning was poor and we had to ask for food and the table to be cleaned and cleared this i felt was not acceptable in this quality of hotel

Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

donaldg788 2015/06/20
« Stop over trip. »

On the whole hotel was ok. It was very busy due to a car rally. Dinner was fine, bed comfortable. Breakfast very disappointing as the guests for the car rally all came down to breakfast at the same time so there was not much food left for other guests, not many staff to clear tables, we had to clear ourselves, 20 minute wait for croissants etc.

Alain G, Propriétaire at Mercure Saint Nectaire Spa & Bien-etre Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint Nectaire Spa & Bien être. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Select your dates 65.00 EUR