Hotel address183 Changpuak Road
50200 CHIANG MAI
How to reach the hotelGPS :N 18° 48' 8.42'' E 98° 59' 6.55''
Contact the hotel
- Tel. (+66)53/225500
- Fax. (+66)53/225505
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Mercure Chiang Mai - hotel reviews in Chiang Mai
Hotel code: 1797
Accorhotels.com customer reviews in partnership with TripAdvisor
"VALUE FOR MONEY!"
1st September 2013, Maniroyal
This hotel is 10 minutes from the airport and 10 minutes from the night market..They have a free shuttle to the night market and charge only 100THB for an airport drop.It is an old hotel. so don't expectanything fancy, even a flat screen tv.. However, the rooms are spacious and clean.I can't comment much on F&B as I ordered only a pizza, as a promotion was going on and I rate the pizza at the most average and ended up not ordering any more meal.View management response »
Management responseDear Maniroyal,Thank you for taking time to write your review on TripAdvisor! We very much appreciate you sharing your concerns regarding to your recent stay with us. Your review will be shared to our team members as well.Thank you again for telling us your experiences! We do hope to welcoming you again in the near future.Best WishesManagement Team
"Nice hotel, cheap but you should certainly upgrade rooms"
20th August 2013, jssokolo, Madrid
I think a lot of people have reviewed about this and I didn't take their advice until I got there, but you should definitely request the 5th floor where all the rooms have been renovated. Little did I know upon checking in that we were on the 3rd floor, which is a smoking floor. I'm allergic to smoke, so pretty quick I can tell something is wrong and then I check the hotel floor map and notice that there are different smoking and non smoking floors. We were offered an upgrade using a cashback offer we had when we checked in, but we had plans on using the cash back for food and beverage in the hotel. It didn't take long for us to reconsider. We upgraded rooms and I couldn't have been happier. Where the old room was just that, old. The new room was modern and what you would expect out of the hotel room in 2013. The old room with it's stained carpets looks like something from the 70s and the new rooms gorgeous tile work gave it a look of clean, freshness that allowed me to breath easy again. The beds at this place are huge. Probably the largest beds I've ever seen. Enough to sleep the Walton's, Brady Bunch or the Cosby's! The pool at this place is the center piece. It's located on the 3rd floors, it's been recently renovated and it's stunning. We stayed there 3 days and made it a point to schedule our plans around pool sessions. The hotel offers an evening shuttle to the night market, which makes leaving very convenient but coming back you'll probably need a taxi, red truck or tuk tuk, none of which have a problem finding the hotel. All in all, I would stay again if ever in Chiang Mai, but you better believe I'll be booking the mid price room.View management response »
Management responseDear jssokolo,Thank you for taking your time to write us on TripAdvisor. We do appreciate all your comments regarding to your recent stay with us and sorry for the inconvenience you have encountered on the very first day. We are keen to make a better improvement and we do strive so hard to reach every clients' satisfaction. As we have completely renovated 5th floor rooms, swimming pool & pre-functions rooms, yet, we still have a plan to do with some other ares which probably take some times to be implemented.Thank you again for your kind review and we hope to welcome you back again for your next trip to Chiang Mai! :-)Sincerely Yours,Management Team
"Clean and nice bed"
14th August 2013, Nenee7, Bangkok
I was staying in superior room which has a very large bed, no carpet and clean. The hotel is in the same area as tops supermarket so it's very convenient. The breakfast is not as fancy but it was ok. I would recommend if you stay for business but not with family as the swimming pool is quite small and not many things for childrenView management response »
Management responseDear Nenee7,Thank you for choosing Mercure Chaing Mai for your stay and for writing a review here on TripAdvisor! We do appreciate for your sharing your concerns and hope to welcome you back in the near future!Sincerely YoursManagement Team
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.