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Mercure Chiang Mai

Mid-scale hotel for business trips or leisure

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Hotel - Mercure Chiang Mai
See : the photos | the videosin association withTVTrip

Practical information

    • Wi-Fi at the hotel
    • Air conditioning
    • Public outdoor parking
    • Bus/coach parking area
    • Private outdoor parking
    • Wheelchair access
    • Outdoor unheated pool
    • Babysitting on request - Nearby
    • Massage - Paying
    • Early Check-in - Paying
    • Late Check-out - Paying
  • Number of rooms: 159
  • Hotel location: In the centre of town
  • Main point of interest: OLD CITY (0.70 km)
  • Main point of interest: NIGHT BAZZAR (5.00 km)

Hotel address

183 Changpuak Road
SRI POOM
MAUNG DISTRICT
50200 CHIANG MAI
THAILAND

How to reach the hotel

GPS :N 18° 48' 8.42'' E 98° 59' 6.55'' ‎

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Mercure Chiang Mai - hotel reviews in Chiang Mai

Hotel code: 1797

Accorhotels.com customer reviews in partnership with TripAdvisor


Mercure Chiang Mai: 3.0 out of 5 stars "VALUE FOR MONEY!"

1st September 2013, Maniroyal

This hotel is 10 minutes from the airport and 10 minutes from the night market..They have a free shuttle to the night market and charge only 100THB for an airport drop.It is an old hotel. so don't expectanything fancy, even a flat screen tv.. However, the rooms are spacious and clean.I can't comment much on F&B as I ordered only a pizza, as a promotion was going on and I rate the pizza at the most average and ended up not ordering any more meal.

View management response »

Management responseDear Maniroyal,Thank you for taking time to write your review on TripAdvisor! We very much appreciate you sharing your concerns regarding to your recent stay with us. Your review will be shared to our team members as well.Thank you again for telling us your experiences! We do hope to welcoming you again in the near future.Best WishesManagement Team
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Mercure Chiang Mai: 4.0 out of 5 stars "Nice hotel, cheap but you should certainly upgrade rooms"

20th August 2013, jssokolo, Madrid

I think a lot of people have reviewed about this and I didn't take their advice until I got there, but you should definitely request the 5th floor where all the rooms have been renovated. Little did I know upon checking in that we were on the 3rd floor, which is a smoking floor. I'm allergic to smoke, so pretty quick I can tell something is wrong and then I check the hotel floor map and notice that there are different smoking and non smoking floors. We were offered an upgrade using a cashback offer we had when we checked in, but we had plans on using the cash back for food and beverage in the hotel. It didn't take long for us to reconsider. We upgraded rooms and I couldn't have been happier. Where the old room was just that, old. The new room was modern and what you would expect out of the hotel room in 2013. The old room with it's stained carpets looks like something from the 70s and the new rooms gorgeous tile work gave it a look of clean, freshness that allowed me to breath easy again. The beds at this place are huge. Probably the largest beds I've ever seen. Enough to sleep the Walton's, Brady Bunch or the Cosby's! The pool at this place is the center piece. It's located on the 3rd floors, it's been recently renovated and it's stunning. We stayed there 3 days and made it a point to schedule our plans around pool sessions. The hotel offers an evening shuttle to the night market, which makes leaving very convenient but coming back you'll probably need a taxi, red truck or tuk tuk, none of which have a problem finding the hotel. All in all, I would stay again if ever in Chiang Mai, but you better believe I'll be booking the mid price room.

View management response »

Management responseDear jssokolo,Thank you for taking your time to write us on TripAdvisor. We do appreciate all your comments regarding to your recent stay with us and sorry for the inconvenience you have encountered on the very first day. We are keen to make a better improvement and we do strive so hard to reach every clients' satisfaction. As we have completely renovated 5th floor rooms, swimming pool & pre-functions rooms, yet, we still have a plan to do with some other ares which probably take some times to be implemented.Thank you again for your kind review and we hope to welcome you back again for your next trip to Chiang Mai! :-)Sincerely Yours,Management Team
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Mercure Chiang Mai: 4.0 out of 5 stars "Clean and nice bed"

14th August 2013, Nenee7, Bangkok

I was staying in superior room which has a very large bed, no carpet and clean. The hotel is in the same area as tops supermarket so it's very convenient. The breakfast is not as fancy but it was ok. I would recommend if you stay for business but not with family as the swimming pool is quite small and not many things for children

View management response »

Management responseDear Nenee7,Thank you for choosing Mercure Chaing Mai for your stay and for writing a review here on TripAdvisor! We do appreciate for your sharing your concerns and hope to welcome you back in the near future!Sincerely YoursManagement Team
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Mercure Chiang Mai: 3.0 out of 5 stars "far and old but still very clean"

22nd July 2013, birkanbirkan, Istanbul, Turkey

this is a far and old but still very clean hotel. a little far from heart of city. So iether you need to rent a car motorbike or tuk tuk all the time. surroudings are not os worthed to see. romms are clean but hotel is old. need many renovaiton .elevators plugs and more

View management response »

Management responseDear birkanbirkan,Thank you for taking time to write your review on TripAdvisor! We very much appreciate you sharing your concerns and also your suggestion regarding to the renovation. It's now under our management discussion for the other part of the hotel.Thank you again for telling us your experiences! We do hope to welcoming you agan for your next visit to Chiang Mai! :-)With Regards,Management Team
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Mercure Chiang Mai: 4.0 out of 5 stars "Excellent value"

15th July 2013, Chienmai, Brussels, Belgium

Excellent hotel down town but still quite area. Need transport to animated areas. There is free shuttle service to night bazar and night markets. The room is clean but the flush is noisy and the rooms are not well isolated. The breakfast is acceptable. The serviuce is excellent.

View management response »

Management responseDear Chienmai,Thank you for writing your review of Mercure Chiang Mai! We are pleased to know that you had a good stay with us and satisfied with our service. This is a very kind of you. Your kind words will be definitely spread out to our staffs as well.Thank you again for your review on TripAdvisor!. Hope to welcoming you and your family again once you're back visiting Chiang Mai! :-)Best Regards,Management Team
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Mercure Chiang Mai: 4.0 out of 5 stars "Another great Mercure Chaing Mai stay"

8th July 2013, hastings

I've stayed at this property each year for the past 5 to 6 years and each time I return it's like your coming back home, a very freindly and warm welcome, the rooms are of excellent size, the bed is the largest i've every seen. This hotel offers a free shuttle service to the night market, a welcome addition to the shopping. Great value for money in this northern Thailand location, would recommend this hotel everytime. Khob-kun-kub

View management response »

Management responseDear Guest,Thank you so much for leaving your comments on TripAdvisor. It was delighted that our hotel and service impressed you during the stay. Your valuable comments will be certainly share with all team members in order to ensure further professional service. Thank you once again for being and the entire staff is looking forward for your next visit! :-) Regards,Management Team
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Mercure Chiang Mai: 3.0 out of 5 stars "Needs work"

25th June 2013, Matthew S

It looks like they've renovated the outside and lobby area; time to hit the rooms! Poor bathrooms and old carpeting, I like almost all the Accor properties I've stayed in, but this one needs a facelift.

View management response »

Management responseDear Matthew S,Thank you very much for your review on TripAdvisor regarding to your stay at our hotel. It's our pleasure to receive such feedback from guests. Also, thank you for your suggestion about renovation! We have already finished some parts of our hotel, such as swimming pool, pre-function area and rooms on 5th floor. The rest of the project is still under the management discussion. However, we wish to welcome you back to our hotel again in the future.With Regards,Management Team
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.