Hotel - Mercure Chiang Mai
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Mercure Hotel

Mercure Chiang Mai

183 Changpuak Road  SRI POOM  MAUNG DISTRICT 
50200  CHIANG MAI
THAILAND

945 reviews
TripAdvisor Rating Based on 945 reviews
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Select your dates 1350.00 THB
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Nearby)
  • Wheelchair access
  • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Tanning salon (Nearby)
  • Babysitting on request  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Nearby)
  • Wheelchair access
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • CHIANG MAI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Tanning salon (Nearby)
  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

  • 159 rooms
  • 100% non-smoking hotel
  • 27 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Chiang Mai

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 945 reviews
Helen H 2017/01/10
« Helpful staff and good location »

All the staff are speaks english and are very helpful. Location is excellent, with the supermarket, market, main bus stop & eateries areas within walking distance. As a Accor Platinum members, we were given complimentary airport pick up/ sent off, welcome drinks served during check-in and room upgrade. The room is a decent size and clean. The toiletries provided is minimum and the housekeeping is slow in servicing the room.

Sunnyboy87 2016/12/30
« Serving the needs of a weary traveller. »

Comfortable resort, no flash nor huge need for excessive amounts of cash. Delightful staff, very friendly with my children and really got in the spirit of the festive season with Santa hats and hotel decorations. Love the quality of the breakfast and room service options. Very grateful for the cost effective option of transport to airport. Only one note: the location of the hotel means during parts of the year, the pool receives small amounts of sun and in December is like an ice box. Didn't detract from our stay but if you're bringing kids who love to swim, something to keep in mind.

suetleng_y 2016/11/21
« Fixture & Furniture rather aged »

Please DO NOT write welcome message on the mirror with RED or PINK pen. That is for DEAD people. I do not like the room with mirror facing the bed. Upon check out, I requested for taxi service to airport, the lady driver drop us at the arrival hall instead of departure hall whereby I need to drag my luggages further up. My husband hurt his right hand finger with bandages on but the driver is not very helpful. My husband have to carry out the luggages from the car bonet.

wingchuenvincentt 2016/06/26
« International 4 star hotel Quality »

1. It's not up to 4 star international hotel standard; 2. twin bed and double room unable to provide extra room key cause inconvenience to two person occupancy; 3. bath room lack of hanger for cloth and towel.

2016/02/01
« Budget Hotel »

Quite a basic Mercure Hotel and not really to the usual standard I am used too. This hotel isn't in a great location - maybe its best part is being close to a super market. The breakfast was not very good at all - I never knew bacon could taste like that... Tried the restaurant but gave up after sitting at the table for 20 minutes without being served or seeing anyone serving. The room was OK - clean and functional. Bathroom was pretty worn out but everything was clean and worked. I didn't pay much per night and I guess you get what you pay for.

MercureCNX, secretary to general manager at Mercure Chiang Mai, responded to this review

Dear Guest, Greeting from Mercure ChiangMai. We sincerely appreciate you taking the time to inform us of your recent experience in Mercure ChiangMai. I regret that our breakfast and service provide by staff in our restaurant did not meet up to your expectations. Your comments has been carefully note and will share to the whole teams. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. I hope we will have the pleasure of welcoming you again soon in Mercure ChiangMai. Sincerely, Phattharaphan Promnoi Secretary to General Manager

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