Hotel - Novotel London Waterloo
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Novotel Hotel

Hotel Novotel London Waterloo

113 Lambeth road 
SE1 7LS LONDON
UNITED KINGDOM

2,442 reviews
TripAdvisor Rating Based on 2,442 reviews
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Hotel Novotel London Waterloo

Mid-scale hotel for business or family trips

Ideally situated in central London, the 4-star family friendly Novotel Waterloo is within walking distance of the Thames, Big Ben and Buckingham Palace. Make the most of this central London hotel by requesting a room with an impressive view of London's skyline. Unwind after a busy day of London sightseeing with a workout in the modern hotel gym, or a sauna session in the wellness facilities. Enjoy our breakfast buffet, lunch, dinner or a light snack in the contemporary bar and hotel restaurant.

Be within walking distance from Big Ben, the London Eye and Westminster Abbey when you visit London and stay with Novotel London Waterloo. Stay with us if you are looking for a hotel in central London, near Victoria station and near cultural attractions. Many major tourist attractions and landmarks are located just a short walk away from the hotel. Whether you are travelling solo or with your family, the hotels ideal location guarantee you don't miss a thing in London.

Hotel extras
  • Hotel Bar & Restaurant with international cuisine
  • Sauna and Hammam to relax after a day of sightseeing
  • 187 modern guest rooms with connecting rooms available
  • In central London with easy access to tourist attractions
  • 6 meeting rooms with high quality facilities and free Wi-Fi
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Hotel open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel London Waterloo

113 Lambeth road
SE1 7LS
LONDON
UNITED KINGDOM

Tel: (+44)207/6600674
Fax: (+44)207/7930202

Check-in from 14h00
Check out up to 12h00
Access and transport
  • 507, 77 from Waterloo York Road : Bus Stop W, Lambeth Palace Bus stop (SP)
  • 77, 344, 507, C10, 3 : Lambeth Palace
  • CENTRAL LONDON : 3, LAMBETH BRIDGE
  • VICTORIA STATION : C10, LAMBETH BRIDGE
  • WATERLOO STATION : 77, LAMBETH PALACE
  • WATERLOO STATION : NORTHERN LINE, WATERLOO
  • WESTMINSTER CIRCLE : CIRCLE LINE, WESTMINSTER
  • WESTMINSTER DISTRICT : DISTRICT LINE, WESTMINSTER
  • WESTMINSTER JUBILEE : JUBILEE LINE, WESTMINSTER
  • LONDON CITY AIRPORT At 15km / 9.32 miles
  • LONDON GATWICK AIRPORT At 43km / 26.72 miles
  • LONDON HEATHROW AIRPORT At 30km / 18.64 miles
  • LONDON ST PANCRAS At 2.8km / 1.74 miles
  • WATERLOO At 1.5km / 0.93 miles
  • WATERLOO INTERNATIONAL At 1km / 0.62 miles

GPS : 51.494861, -0.118287

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Superior Room
    Superior Room

    Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath or shower, sofa bed, large flexible work area, 32'' LCD TV, pay movies and Internet access, broadband connection, hairdryer, iron, laptop safe, minibar, tea/coffee. Up to 3 persons.

  • Executive Room
    Executive Room

    An experience combining relaxation and focus. All our Superior room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water. Up to 3 people.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 28 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ELEMENTS RESTAURANT Restaurant
Lunch 11:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ELEMENTS RESTAURANT Type of cuisine: International


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel London Waterloo Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 50 m2
  • Maximum capacity: 40
  • Maximum banquet capacity: 24

Our customer reviews for Novotel London Waterloo

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 2,442 reviews
Dabenva 2016/09/25
« Weekend in Centre of London »

Great Location if you are exploring some of the sights of Central London. Easy walking distance of most attractions Hotel can provide evening dinner of a very high standard if you are not wanting to be adventurous in the West End. It is also close to Westminster allowing you to get any of the Thames boats from Westminster Pier to go further down river if you desire.

a_thapa 2016/09/20
« Lovely hotel, would stay again »

very nice hotel, nice good size rooms but didnt like the seprate bathroom/toilet (bit small). £24 pounds for parking 24hrs, found out on the day. Would have been helpful if explained about the parking price beforehand when i called to check if there was parking spaces and if i needed to book for the space. But overall, i was satisfied.

Lia F 2016/09/15
« terrific hotel »

Londen Waterloo is a great hotel in the heart of the most interesting places in Londen, from here you have the Big Eye of London, the Big Ben, Westminster Abbey and many more places on walking distance strolling along the Thames. Sure is worthwhile your visit

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests Me and my teams very much appreciate your very positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. We are looking forward to welcoming you soon again at Waterloo Novotel. Sincerely Jean-Marie Lucas Operations Manager

2016/08/28
« My stay at Novotel Waterloo »

The location of the hotel is really convenient. The room was very nice, clean and comfort. The breakfast was not so good , i could say poor and boring,for the standards of Novotel. For example i think that anyone travels to London would expect from the hotels breakfast to taste some local and traditional products such as English cakes ,scones , shortbread etc. The service was very good , the only problem was that some of the employees at the reception desk were not very well informed about some practical tourist problems (for example the card for the public transport " oyster card " )

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests We sincerely thank you for your precise and really positive feedback, particularly with regard to the cleanliness and the comfort of our rooms. Our hotel is actually ideally located for tourism as most of the popular tourist attractions are less than 25 minutes walking from your hotel. However, I regret that your breakfast experience did not meet all your expectations as we strive to provide our customer with a high quality service. Please rest assured that your comments have been seriously taken into account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Marie Lucas Operations Manager

shirjeel 2016/07/28
« Beyond my expectations »

Lovely staff, greeted us warmly, checked us in before time. Huge parking lot, though bit expensive but when it comes to comfort and laziness I dont mind. Good size suite on top floor facing London eye, so what else would anyone want! Had a huge washroom and a small powder room as well. My son loved it ! 10 min walk to London eye. Surely stay here again!

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests We are really touched by your very positive comments regarding your stay at Novotel Waterloo.They are a nice reward for all of our young teams who do their best for the absolute comfort of their guests and their families. Me and my staff thank you again for this encouraging feedback and are looking forward to welcoming you soon again at Waterloo Novotel. Sincerely, Jean-Marie Lucas Operations Manager

leimolavida 2016/07/23
« Nice hotel »

Nice rooms, nice location, very poor breakfast buffet, I was surprised that this is a novotel breakfast buffet!! Please install a card reader on the front door to automatically open the door after 11 pm instead of the manual door bell

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests I sincerely thank you for your positive and precise feedback. However, I regret that our services did not meet all your expectations, notably in terms of breakfast service and I personally apologize for this disappointing experience as me and my teams strive to provide every guest with a superior service. Please rest assured that your comments have been seriously taken into account. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Jean-Marie Lucas Operations Manager

Mucaque 2016/07/18
« Excellent location! »

This hotel is in a fantastic location near Big Ben and Westminster Abbey. Our room had great views of Big Ben and surroundings. Staff were very helpful. I would stay there again due to the convenient location and ask for a room with a view! Breathtaking!

NovotelWaterloo, Operations Manager at Novotel London Waterloo, responded to this review

Dear Guest We sincerely thank you for this very nice and positive feedback. Our hotel is actually ideally located for tourism as most of the popular tourist attractions are less than 25 minutes walking from your hotel. We are looking forward to welcoming you soon again at Waterloo Novotel. Sincerely, Jean-Marie Lucas Operations Manager

David V 2016/07/12
« Short Weekend Stay »

Booked the Novotel London Waterloo for a Saturday night as we needed to be at Central Hall, Westminster early on sunday morning. Extremely good choice, service & food were excellent and probably couldn't have found a better location. The car park was also extremely useful. Would thoroughly recommend this hotel. We found is location so convenient we are returning with one of a Grandson's for a 2 day weekend visit to London

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests What a pleasure to receive such a nice and positive comment, particularly with regard to our restaurant. Our hotel is actually ideally located in London and our Car Park is also a real opportunity for tourism. We sincerely hope that your next visit will be as pleasant as the previous one. Sincerely, Jean-Marie Lucas Operations Manager

David W 2016/05/20
« A very good hotel. »

The service was extremely good in all areas that I visited. The welcome was friendly, polite and helpful with information, as was the check out both when I left, and prior to leaving. I did not eat at the hotel on this visit, but I did have a few drinks at the bar of an evening, and the bar staff were very friendly and informative. I did give a 5 rating as I found it very clean, the shower was brilliant and I had no problem at all until I came to check out at approx. 10am. At that time there was only 1 lift working and as I was on the 1st floor, the lift was always full by the time it came to my floor. I then decided to walk down the stairs and I thought it was a wee bit awkward whilst carrying a case and backpack, plus it wasn't well signposted as to where the stairs were. Apart from that minor problem, I would definitely stay here again. The service is 2nd to none.

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear guests, It is always a real pleasure to receive such positive comments, particularly with regard to the friendliness of our teams. Rest assured that is is always rewarding to receive such a motivating feedback and that I immediately shared it with all my teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you soon again at Novotel Waterloo. Sincerely, Jean-Marie Lucas Operations Manager

mahirozer 2016/05/02
« Great Location »

A Great Location hotel with helpfull staff. If you want to be at the centre of London, stay at this hotel. The standart rooms are small for 2 adult and 2 Children. Breakfast is perfect except of the cheeses.

NovotelWaterloo, Operations manager at Novotel London Waterloo, responded to this review

Dear Guests Many thanks for the very nice and encouraging comments that confirm our ideal location and the strong professionalism of our young teams Your feedback is a real reward for all of us. Please rest assured that your comment related to our breakfast is seriously taken into account and I would really appreciate if you would accept to provide me with more precise information relating to your future expectations in terms of choice of cheeses. We are looking forward to welcoming you soon again at Waterloo Novotel. Sincerely, Jean-Marie Lucas Operations Manager

milaha2016 2016/04/25
« What a view! »

We stayed in executive suite which had a lovely view facing Big Ben and London Eye even from shower :). Service was very polite and our kids were taken into consideration. Especially liked the kids menu available in hotel restaurant.

NovotelWaterloo, Operations Manager at Novotel London Waterloo, responded to this review

Dear Guests It is a nice reward to receive such a positive comment and the pleasure you had to spend these few days in our hotel is a strong encouragement for us. Novotel Waterloo is actually ideally located in London and also perfectly adapted for families and young children. It is now our hope that you will give us the opportunity to welcome you soon again at Novotel waterloo. Sincerely Jean-Marie Lucas Operations Manager

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