Hotel - Novotel London Waterloo
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Novotel Hotel

Novotel London Waterloo Hotel

113 Lambeth road 
SE1 7LS  LONDON
UNITED KINGDOM

2,755 reviews
TripAdvisor Rating Based on 2,755 reviews
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From 104.50 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Please note that the hotel's bedrooms are being refurbished. Works take place from 8.00-18.00 on weekdays and 10.00-18.00 during weekends.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 28 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Waterloo

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,755 reviews

celinec719 2017/04/06
« High quality and well-localted »

The hotel is very well-located, a few steps away from an underground station, and only 10 minutes walk from Big Ben. The personnel was very helpful and available at any time. The hotel is clean, rooms are clear, well-designed. The fact that the toilets and the bathroom were separated was appreciable as we were 3 in the room. Full breakfast, fresh products. We also had dinner once, the buffet was a good value for money and well-prepared.

Dbitbyte 2017/03/23
« Great Hotel »

Ive used this hotel many times and love the new look rooms, but I believe the people make it great. I gave feedback on my first visit and guess what they listened, and acted. I will return on my next trip the the City

NovotelWaterloo, Front Office Manager at Novotel London Waterloo, responded to this review

Dear guest, Thank you for taking the time to tell us about your stays at Novotel Waterloo. I am very happy to ready that you like our new rooms, but what gives me most pleasure is that you found our staff great. We listen to every guest, and when possible we act on all their feedback, and I am very glad that my colleagues were able to act on yours. I will make sure to share with them your rewarding comments, and I am sure they will be just as thrilled to read it. Looking forward to welcome you again, Alfonso Ristorato Front Office Manager

marbh_tuirseach9 2017/01/29
« Excellent stay »

I was upgraded on arrival to an executive room, a great welcome by the friendly receptionist, and so had what must be one of the great tourist hotel views in London over Lambeth Palace and the palace of Westminster beyond this, London Eye also in the vista. Couple this with taking a number 3 bus just outside the hotel and you van meander past Parliament, along Whitehall, and into Trafalgar Sqaure. The room had the extra touches that executive rooms have i.e. coffee machine, robe and slippers, water in the fridge (one small gripe that this was not always replaced, similarly for the coffee capsule things). Comfortable bed and good rain shower. One other comment concerns the noise from pipes and/or air conditioning as I found this intrusive on the first night. Noise from the building works next door was minimal at 8-9 on the Saturday morning. I was informed there were also renovations within the hotel, ground floor(s) but I did not hear noise from these. Nearest tube is has been closed for renovation so you will rely more on buses e.g. along to Vauxhall.

NovotelWaterloo, Front Office Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. it is always a pleasure receive such a nice feedback and I am very happy that you were impressed by our colleagues and the view of our rooms. Rest assured that your concerns have been taken into account and we will investigate the issue to prevent them from happening int eh future. Looking forward to your next stay. Alfonso Ristorato Front office Manager

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