Hotel addressGolf de Greenparc
route de villepecle
91280 SAINT PIERRE DU PERRAY
How to reach the hotelGPS :N 48° 37' 35.82'' E 2° 31' 7.27''
Contact the hotel
- Tel. (+33)1/69897575
- Fax. (+33)1/69897550
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Novotel Senart Golf de Greenparc - hotel reviews in Saint Pierre Du Perray
Hotel code: 1783
Accorhotels.com customer reviews in partnership with TripAdvisor
"Horrible customer appreciation by the hotel"
8th January 2013, haldkh, Greenock, United Kingdom
I am a swimmer and thought I had a well chosen hotel only to find the Pool was Out of order.I was told this on the very day I was travelling to the hotel, and I had no time to change venue. As I was staying for 12xDays I was also dismayed at being offered only a cancellation and money back rather than some compensation on the cost of staying with my booking.The whole way Novotel acted was rather contemptuous and gave a bad taste, and I am not going to recommend such behaviour.The balcony was also disappointing, slimy underfoot and no furniture to sit on.In all it was a bad stay that I will not repeat. This hotel chain needs to look after its guests more
"If you are part of a conference"
22nd May 2012, Chicago
I don't know if I stayed during the wrong week! There was some conference going on and they were loud: breakfast and dinner time. If you are alone and are trying to break from the busy day, maybe not the best hotel. The bar is way to close to the restaurant room, so when they hand out, you pretty much participate to their conversations. Besides that the hotel is nice and the staff is very friendly. Right of the freeways, quite easy to get to. May give it another try.
"Good value, but not much else"
24th April 2012, rundavid1, Cincinnati, Ohio, USA
I guess it was a decent hotel for the non-refundable pre-payment rate that I got. It included a pretty decent breakfast as well. But once you left the lobby the hotel was in bad need of a refresh. Dirty, smelly carpets in the hallways. The free internet was terribly slow. The water temperature in the shower fluctuated by unacceptable amounts. The linens were low quality. I just feel like a lot of things could be better for not much more expense.
"This is a descent hotel."
20th October 2011, Stockbridge, Georgia, USA
This hotel is fine for a short stay. It's not very near to anything which is the biggest problem if you don't have transportation. Rooms were clean. I had an issue with both the television and refrigerator. Both were corrected quickly. Staff is friendly and food was good. Nothing special, but just a good, basic hotel.View management response »
Management responseI would like to thank you for choosing NOVOTEL SENART Golf de Greenparc as well as for the time that you have devoted to write about us. Your remarks are especially valuable for us in a continuous effort to provide service quality.We hope that we will have the chance to welcome you in our hotel again.
18th June 2011
Final night of french holiday. Stayed at Novatel Le Source near orleans and it is far superior. Stafff at Senart can be rude and unfriendly. Wedding in hotel which would have been nice to know as very noisy. Swimming pool could do with revamp as old and mankey, also used to have foot baths on all doors which have now been filled in with wood or just anything and ripe for breaking an ankle!! Disturbed sleep due to security gates and guests not coming in till 3am and beeping horn on car for ages as no one at desk to let them in!I will not go there againView management response »
Management responseYour remarks are especially valuable for us in a continuous effort to provide service quality. Please accept our apologise for the inconveniences you and your family had to experience. We are currently reviewing our procedures regarding the swimming pool and the security to give a better service and more quality to our guests. We will take the necessary steps to avoid any similar case in the future. We hope that we will have the chance to welcome you in our hotel again to make proof of the changes in quality Should you have any further questions or shall I be able to help you in the future please do not hesitate to contact me.
"Normally a Good Hotel but"
20th May 2011, London
with over an hour to go until Breakfast finished the only item left of the cooked breakfast were a few sausages and the coffee was luke warm - so a very expensive breakfast which left my partner and I very flat with our stay. Much better Hotels including Novotel's in the vacinity.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.