Hotel address334 Murray Street
How to reach the hotelGPS :S 31° 57' 6.76'' E 115° 51' 20.47''
Contact the hotel
- Tel. (+61)8/93222844
- Fax. (+61)8/94816084
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ibis Perth - hotel reviews in Perth
Hotel code: 1773
Accorhotels.com customer reviews in partnership with TripAdvisor
23rd September 2013, Lesley Y, Perth, Australia
Location is excellent. I used the train to get there and check-in was smooth. The room was small but very clean and up to date with fittings. Bed comfortable. I did not have to use any of the available services, room-service and in house dining but the restaurant looked clean.View management response »
Management responseDear Lesley Y,Thank you very much for taking the time to share your comments regarding your recent stay at ibis Perth. It is always nice to have a Perth local stay with us, whether it was for a special occasion or to catch an event at the Perth Arena.I am very pleased to hear that the location of the hotel was convenient to all of your needs during your visit and that the hotel was clean and comfortable. I believe that the most important aspects of any hotel are clenaliness, comfort and friendly service.With all of the fantastic events coming up over Summer in Perth, I hope that we get the opportunity to welcome you back to the hotel in the near future.Thank you again for taking the time to write a review about the hotel.Kind Regards,Glen EricksonGeneral Manageribis Perth
"Good value and location"
18th September 2013, Tappos, Bunbury, Australia
Excellent location and breakfast-Room was a tad tiny but other than that minor criticism our stay was very enjoyable and I would recommend to any prospective travellers. Noise was minimal and the staff very friendly and obliging throughout our stay.View management response »
Management responseDear Tappos,Thank you very much for your kind words regarding your recent stay at ibis Perth. It is always nice to receive such feedback and I know that the team greatly appreciates it.While we are very fortunate that the hotel is so well located in the heart of Perth, it is most rewarding for us to hear that the staff were able to make your stay that much more comfortable through their own actions.I hope that next time you are up in Perth from beautiful Bunbury, we are able to assist you with any accommodation needs that you may have. Perth has some amazing concerts coming up between November and February next year an dthe hotel is only a short walk to the Arena.Thank you again for taking the time to write a review about the hotel.Sincerely,Glen Erickson,General Manageribis Perth
"Basic accommodation but great location"
9th September 2013, Shenton501, Melbourne, Australia
Staff are excellent, rooms clean, good bed and pillows. I stayed for 1 night on a business trip. Unfortunately there is some sort of generator or ventilation system on Level 9 and it is very noisy on the entire level. The rooms are also very basic eg nothing in the mini fridge. Location is fantastic in CBD. I would stay again but not on level 9.View management response »
Management responseDear Shenton501,Thank you very much for your feedback regarding your recent stay at ibis Perth. We greatly appreciate all of the feedback that we receive from our guests.It is very pleasing to hear that your stay was highlighted by the customer service, clean room and comfortable bed, as these are definitely the most important aspects of our business that we consider as "non-negotiables".I am sorry that your sleep was disturbed by a loud noise on the top of the hotel. I can only assume that the noise you are referring to is from our air conditioning chillers. We have taken measures to have these replaced with brand new chillers in the first week of October, so this should prevent any future disturbances.Once again, thank you for taking the time to share your thoughts on ibis Perth. We do hope that we can welcome you back to the hotel next time that you are over from Melbourne.Kind Regards,Glen EricksonGeneral Manageribis Perth
7th September 2013, Kaylene53, Brisbane, Australia
Excellent place to stay. Close to everything. Very clean and comfortable. It's a short walk to the bus,train and ferries. Also very close to great shopping and Coles is a few minutes away. The Swan Valley Wine cruise is certainly a must do.View management response »
Management responseDear Kaylene53,Thank you very much for your review about your recent stay at ibis Perth. It is great to hear such positive feedback and I am so glad that your trip to Perth was enjoyable.While many people immediately think of the Margaret River when they think of Western Australian Wine Districts, the Swan Valley has some beautiful wineries and is so close to the CBD. I hope that you were able to pick up some nice bottles to take back with you to Brisbane.Thank you again for your kind words and I do hope that we can welcome you back to ibis Perth in the near future.Kind Regards,Glen EricksonGeneral Manageribis Perth
"Had way better experience at Novotel Perth Langley and cheaper"
4th September 2013, hoteladuitperth, Perth
Was pretty disappointed. First arrived at 2:30pm (check-in after 2) waited around 20 mins for them to check or clean room as wasn't done, or was completed just toke that long to find out it was clean. Get to room. Smallest room ever seen! No aircon or temperatures to change. Lack of space, no locks on bathroom door. Will never go back to Ibis Hotel againView management response »
Management responseDear hoteladuitperth,Thank you very much for your comments regarding your recent stay at ibis Perth. We greatly appreciate you taking the time to share your feedback.I am extremely sorry to hear that your experience at ibis Perth was uncomfortable and did not offer the convenience that we are accustomed to delivering. There is no excuse for the inability for you to access your room upon arrival at 2.30pm. I can assure you that this will be addressed accordingly.I am very sorry that the room you were allocated to was smaller than some of our other rooms. We do have a variety of different sized rooms that can be requested accordingly. While the hotel does have air conditioning in all of the guest rooms, we are upgrading this system in the next two weeks in order to offer greater comfort for our guests.Once again, thank you for your feedback and I am sorry that this experience did not live up to the expectations associated with the hotel.Sincerely,Glen EricksonGeneral Manageribis Perth
2nd September 2013, 1Dental, Sydney, Australia
Great Location and service was great. However limited parking which made it difficult as a business traveller. We ended up leaving our car out in the street parking over night which was fine and made sure we returned to it before 8am when meters started. Quiet and excellent location and would stay again, with the rooms quiet and breakfast very extensive.View management response »
Management responseDear 1Dental,Thank you for your feedback regarding your recent stay at Ibis Perth. Although limited with parking at the hotel we have an arrangement for hotel guests, with the Wilsons car park next to the hotel which allows us to provide a covered parking area at a discounted price per day. If i can be of any assistance with parking during you future stays, please do not hesitate to contact me directly or see one of our reception team.Thank you for taking the time share your feedback with us and we look forward to welcoming you back in the near future.Kind Regards,Rhett SullivanRooms Division ManagerIbis Perth
28th August 2013, Padams1967, Brisbane, Australia
Handy to the Perth CBD and a quaint eatery district tucked down an alley just back up the road a 100meters. Short walk to Mall, Bus and Train, Very Helpfull staff in the hotel. Taxi rank just outside the door.View management response »
Management responseDear Padams1967,Thank you very much for your kind words regarding your recent stay at ibis Perth, we greatly appreciate you taking the time to share your feedback.While we are extremely fortunate to be so well located in the heart of Perth, it is especially pleasing to hear of the helpful service that you received during your stay. I will definitely pass this feedback on to them team who will be highly encouraged by it.Thank you again for your kind words and I hope that we can welcome you back to ibis Perth in the near future.Kind Regards,Glen EricksonGeneral Manageribis Perth
"stay at Ibis Perth"
27th August 2013, pgrieshaber, Sydney, Australia
The mark of a good hotel, is one where the door key works every time,the bed and pillows are comfortable, a proper desk and light provided.tv remote control works and the room is quiet and breakfast is satisfyingOn all counts the IBIS delivers.Its not a new hotel, its not a 4 or 5 star but on all counts from a business point of view it is ideal. Hotel tariff of over $200 is high for most city but medium for Perth.View management response »
Management responseDear pgrieshaber,Thank you very much for taking the time to share your feedback on ibis Perth. We greatly appreciate all of the feedback that we receive, however it is particularly encouraging to receive such positive comments.I am so pleased to hear that your stay was a comfortable and convenient experience, as this is what we strive to achieve on a daily basis. I will most certainly share your comments with the team who will be very appreciative.I do hope that we can welcome you back to ibis Perth in the near future and that your next stay is as enjoyable as this one.Kind Regards,Glen EricksonGeneral Manageribis Perth
22nd August 2013, leesatutty, Melbourne, Australia
Great quality for money, very pleasant staff and top location.The room was possibly on the small side but we found it plentifull and clean. The underground train station was close by and also the tourist bus stop. Walking distance to wharf, mall, pubs and restaurants.View management response »
Management responseDear leesatutty,Thank you very much for your feedback regarding your recent stay at ibis Perth. The entire team at ibis Perth are consistently looking to engage and connect with our guests, so they will be very pleased to hear these comments.We are very pleased to hear that the location of the hotel was so convenient to your needs. It sounds as though you were fortunate enough to explore Perth in great depth. I hope that you enjoyed your time and that we were able to put on some nice weather. I was over in Melbourne recently, and while it will always be home for me, I certainly don't miss the unmistakable chill of the Winter days.Thank you again for your feedback and I hope that we can welcome you back to ibis Perth in the near future.Kind Regards,Glen EricksonGeneral Manageribis Perth
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.