Mercure Perth 4 stars

Customer review rating (ALL Rating) 3.7/5 1,886 reviews

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Description

Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Our accommodation(s)

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Hotel location

Mercure Perth

10 Irwin Street
6000 PERTH
Australia

GPS:-31.95676, 115.863106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,886 reviews

TripAdvisor Rating  4.0/5  2,320 reviews

Basic, dated and dim

Customer review rating 1.0/5

Gp Business - Confirmed reviews ALL

Not on par with what is expected of a 4 star hotel. Rooms dated, extremely basic and dimly lit i.e. not even a teaspoon provided to stir the complementary coffee. One of the lifts was out of order which led to long wait times in the foyer and on the floor. Stairs did not allow access beyond level one. As for the $100 security bond at check in, it’s a bit rich given how basic the rooms are. Service was good however reception staff failed to correctly program one of the access passes which is required for lift and room access.

Excellent location

Customer review rating 4.5/5

James Business - Confirmed reviews ALL

Staff were welcoming, supportive and had great product knowledge

I’ve been a regular stayer over the last 5-10 years. This was definitely not the best!

Customer review rating 2.0/5

John L. Business - Confirmed reviews ALL

No parking was available on all 3/4 days and no hot water for a shower on all 3 mornings of my stay.

Terrible

Customer review rating 0.5/5

Kim S. Solo - Confirmed reviews ALL

The toilet was broken, the shower flooded the bathroom so it was extremely unsafe. The room was not very clean and very old and noisy. Wong stay again. Staff were nice though. That’s about it.

Convenient and spacious

Customer review rating 4.0/5

Lewis J. Business - Confirmed reviews ALL

Overall good. The hotel is showing its age, but it is priced accordingly. Personally, I am not a fan of soap dispensers in the shower. Just give me a cake of soap! And not so much as a biscuit to have with a cuppa after a long flight. Come on!

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Other web-users rate our hotel

  • 1,061 reviews 9/10 Location
  • 1,827 reviews 4.7/10 Room
  • 1,427 reviews 7.2/10 Service
  • 88 reviews 2.3/10 WiFi
  • 751 reviews 5.3/10 Comfort
  • 676 reviews 4.7/10 Cleanliness
  • 542 reviews 2.8/10 Amenities
  • 455 reviews 2.6/10 Vibe

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