Novotel Darwin CBD Hotel
100 The Esplanade
100 The Esplanade
Feel welcome to contact me if I can help: email@example.com or 0455 880 023.Mr John ARMSTRONG, Hotel Manager
Check into the 4 star Novotel Darwin CBD hotel overlooking the breathtaking Darwin harbour & just steps away from the vibrant Mitchell Street. Keep cool while you soak up the city or ocean views from your spacious air-conditioned room. The atrium's palms & tropical rainforest provide an ideal spot for that cold refreshing drink. Novotel Darwin CBD is the perfect place to relax and unwind.
Located on The Esplanade, Novotel Darwin CBD offers an excellent base for exploring Darwin. Guests staying at this impressive Darwin hotel can discover Mindil Markets, Deckchair Cinema, Darwin Military Museum, Aviation Heritage Centre, World War Oil Tu nnels, Aquascene fish feeding at Doctor's Gully, Crocosaurus Cove and Museum & Art Gallery of the Northern Territory. For guests who want to explore further afield, Litchfield National Park, Kakadu National Park and Katherine are within driving distance.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -12.462700, 130.837920
Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotelfeature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable and pay-per-view channels, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and a modern ensuite.
The two bedroom apartment offers spectacular views, a separate lounge, dining table, kitchenette and balcony, plus a choice of one queen bed, two single beds or two queen beds. Up to 2 adults and 2 children. No rollaway.
A spacious room with one queen bed, a work desk, Internet access and city or harbour views. Up to 2 adults and 2 children
A modern, spacious room with one queen bed and lovely high end facilities, city or harbour views and a separate lounge. Up to 2 adults and 2 children.
Experience unique and exotic dining at Zest Restaurant, open daily for breakfast and dinner. Offering modern Australian cuisine with true harbourside al fresco dining during the dry season.
Jabiru Bar affectionately known as the Cocktail Capital of Darwin, is contemporary and intimate. Happy Hour 5.30pm to 6.30pm daily.
Reviews collected from customers who booked on AccorHotels.com
One of the worst hotels I am sure ACCOR has in its collection. Bathroom dirty and small ,needs attention , built in the 70,s. Carpets in room sticky with dirt and A/C very noisy and still didn't cool the room down, had to move rooms due to A/C but did not get any help from the staff on request.
Thank you for your review and firstly let me apologise for the poor service you received at the hotel. I will be following this up with my Heads of Department at our next meeting as this is unacceptable. I do hope you give us another opportunity to serve you better on your next visit to Darwin. Kind regards John Armstrong General Manager
Nice place to stay. Attentive staff. Good breakfast Good location near main street and water. late checkout offered. plenty of space in room. Elevator a bit slow. Air con worked well even though very hot.
I was in Darwin and stay there for 3 nights. The hotel location is great, just a minute to CBD. Hotel is clean and quiet. Staffs in the restaurant are friendly with 100%service minds except the Assistant office manager at the front desk. Every single time we request some help or information from him, he was not intent to help or given information immediately. 1)Housekeeper forgot to leave bottles of water after made up the room. I came down to the front office at night. He saw me stood at the front but not coming to ask anything just walk around the floor. It took more than 5 minutes for him to come and ask "Can I help you?" 2) We already checked out and about to ask for a taxi to the airport. He (Assistant office manager) saw us at the front office waiting for help but he did not come to ask or even say anything to us straightaway. We wait until we almost leave the front desk and ask for somebody to help. Then the other officer (Office manager) come and help us instead of him. For a person who does not have service mended, you should not hire them or let them work in hospitality services. They will ruin your business and customer impression.
Thank you for your review and please accept my sincere apologies for the service you received at the front desk. If you could give me your details so I could contact you as I would like to get more information so I can meet with the person concerned as I have 2 male Assistant Managers at the front desk. This type of service is not the usual standard we offer at the Novotel Darwin CBD so once again please accept my sincere apologies. Kind regards John Armstrong General Manager
Room was well sized and nice enough, window was small and wouldn't open. Front desk staff were not particularly friendly or helpful. Not great value considering the price and I have stayed in better options elsewhere in Darwin.
Thank you for your review and please accept my apologies regarding the service you received. I will be following this up with the reception team. I do hope you give us another opportunity to serve you better if you visit Darwin again. Kind regards John Armstrong General Manager
The room, esp the bathroom, was in need of a spruce up but the 2 bed apartment was lovely and spacious for a family. Good location to walk to everything. Staff were very helpful and friendly, both at reception and in the restaurant. Had read some negative feedback before we arrived, so I was prepared for a slow lift and late morning empty breakfast buffet, but the food was topped up very quickly and the lift was a little relaxed, but I wouldn't have noticed if I wasn't thinking about it. Guest laundry was a bonus, rather than the usual overpriced hotel laundry services. Would especially recommend this hotel for families who want some space in their room.
Dear Stalbans, Thank you so much for taking the time to tell us about your experience at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. We are very proud of our magnificent property and our friendly staff work very hard to ensure every guest has the best possible experience during their stay. Our amazing central location lends itself to our property being a good central point for a little bit of local or shopping or day trips to various locations in the NT. We hope you join us again when your next in Darwin. Kind regards
The hotel meet all our expectations, our suite was very roomy, the staff were attentive to our needs when needed, and were always polite. the meals were of a high standard and bar staff looked after us.
Dear valued Guest, Thank you so much for your recent review of the property and delighted to hear of your experience. We have an amazing team at the hotel who always strive to provide the best possible service and experience for our guests. Also pleased to read of your enjoyment with our food and beverage department. Hope to be able to welcome you back to the Novotel Darwin CBD when next in Darwin. Warmest regards
This hotel is very rundown and we had various problems. If its all the budget allows fine but dont expect much. We paid for a view and got a glimpse of water through trees. Room smelt, air cons noisy. room wasn't ready till 5pm. Disappointing stay
Dear Jemima 1000, Many thanks for your review. I regret that your stay and experience at the property didn’t meet your expectations. Please allow me to express my sincerest apologies. Your comments are concerning as we regularly monitor the cleanliness of our rooms with our housekeeping team and believe the cleanliness and presentation of our rooms is of a high quality standard. I welcome the opportunity to speak to you direct regarding your stay and can be contacted at the hotel on 08 89841 0755. Thank you again and I do hope you will consider staying with us again when you’re in Darwin. Warmest regards
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