Hotel - Novotel Darwin CBD
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Novotel Hotel

Novotel Darwin CBD Hotel

100 The Esplanade 
0800  Darwin
AUSTRALIA

1,269 reviews
TripAdvisor Rating Based on 1,269 reviews
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Select your dates 99.00 AUD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotelfeature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable and pay-per-view channels, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and a modern ensuite.

  • 140 rooms
  • 127 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 18 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Free access with phone card
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Darwin CBD

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,269 reviews

David G 2016/12/19
« Darwin FAT »

One of the worst hotels I am sure ACCOR has in its collection. Bathroom dirty and small ,needs attention , built in the 70,s. Carpets in room sticky with dirt and A/C very noisy and still didn't cool the room down, had to move rooms due to A/C but did not get any help from the staff on request.

John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and firstly let me apologise for the poor service you received at the hotel. I will be following this up with my Heads of Department at our next meeting as this is unacceptable. I do hope you give us another opportunity to serve you better on your next visit to Darwin. Kind regards John Armstrong General Manager

V2548GYjohnm 2016/11/06
« Post Ghan »

Nice place to stay. Attentive staff. Good breakfast Good location near main street and water. late checkout offered. plenty of space in room. Elevator a bit slow. Air con worked well even though very hot.

John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I am glad that you enjoyed your stay with us. Hope fully see you gain on your next trip to Darwin. Kind regards John Armstrong Geenral Manager

Marco R 2016/10/20
« Great location, great place for dining but poor services at the front office. »

I was in Darwin and stay there for 3 nights. The hotel location is great, just a minute to CBD. Hotel is clean and quiet. Staffs in the restaurant are friendly with 100%service minds except the Assistant office manager at the front desk. Every single time we request some help or information from him, he was not intent to help or given information immediately. 1)Housekeeper forgot to leave bottles of water after made up the room. I came down to the front office at night. He saw me stood at the front but not coming to ask anything just walk around the floor. It took more than 5 minutes for him to come and ask "Can I help you?" 2) We already checked out and about to ask for a taxi to the airport. He (Assistant office manager) saw us at the front office waiting for help but he did not come to ask or even say anything to us straightaway. We wait until we almost leave the front desk and ask for somebody to help. Then the other officer (Office manager) come and help us instead of him. For a person who does not have service mended, you should not hire them or let them work in hospitality services. They will ruin your business and customer impression.

John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and please accept my sincere apologies for the service you received at the front desk. If you could give me your details so I could contact you as I would like to get more information so I can meet with the person concerned as I have 2 male Assistant Managers at the front desk. This type of service is not the usual standard we offer at the Novotel Darwin CBD so once again please accept my sincere apologies. Kind regards John Armstrong General Manager

zuckernam 2016/08/31
« Big room, small window »

Room was well sized and nice enough, window was small and wouldn't open. Front desk staff were not particularly friendly or helpful. Not great value considering the price and I have stayed in better options elsewhere in Darwin.

John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and please accept my apologies regarding the service you received. I will be following this up with the reception team. I do hope you give us another opportunity to serve you better if you visit Darwin again. Kind regards John Armstrong General Manager

Stalbans1995 2016/07/17
« Enjoyed our 3 night stay here »

The room, esp the bathroom, was in need of a spruce up but the 2 bed apartment was lovely and spacious for a family. Good location to walk to everything. Staff were very helpful and friendly, both at reception and in the restaurant. Had read some negative feedback before we arrived, so I was prepared for a slow lift and late morning empty breakfast buffet, but the food was topped up very quickly and the lift was a little relaxed, but I wouldn't have noticed if I wasn't thinking about it. Guest laundry was a bonus, rather than the usual overpriced hotel laundry services. Would especially recommend this hotel for families who want some space in their room.

Craig D, General Manager at Novotel Darwin CBD, responded to this review

Dear Stalbans, Thank you so much for taking the time to tell us about your experience at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. We are very proud of our magnificent property and our friendly staff work very hard to ensure every guest has the best possible experience during their stay. Our amazing central location lends itself to our property being a good central point for a little bit of local or shopping or day trips to various locations in the NT. We hope you join us again when your next in Darwin. Kind regards

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