Hotel addressCoral Coast Drive
4879 PALM COVE
How to reach the hotelGPS :S 16° 44' 28.54'' E 145° 40' 0.89''
Contact the hotel
- Tel. (+61)7/40591234
- Fax. (+61)7/40591297
- Coral Coast Palm Cove, Accor Vacation Club Apartments: 0.20 km
- The Reef House Palm Cove - MGallery Collection: 0.58 km
- Grand Mercure Rockford Esplanade Palm Cove: 1.03 km
- Pullman Palm Cove Sea Temple Resort and Spa: 1.33 km
- ibis Styles Cairns Colonial Club Resort: 20.64 km
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Novotel Palm Cove Resort - hotel reviews in Palm Cove
Hotel code: 1745
Accorhotels.com customer reviews in partnership with TripAdvisor
"Overnight at Palm Cove Resort"
16th September 2013, JeaninePhillips, Melbourne, Australia
We just stayed overnight at the Palm Cove Resort because we arrived at Cairns Airport mi afternoon and knew we would get into Palm Cove about 4.30 - so thought we would pick cheapest alternative for the night.We were pleasantly surprised at the quality of this hotel, great room two double twines - dark curtains and fabulous beds. Breakfast was terrific with plenty of choice.Only downside was the lack of restaurant facilities in the evening (just bar food) I think due to renovations meant we had to go outside the hotel to eat.Good pool, good service - Fantastic value for money. Would stay again.
"Value for money"
14th September 2013, 508Landrover, Brisbane, California, USA
Ideally located, great pool both for kids and adults. Room was okay, bathroom a bit old fashioned though, but housekeeping was excellent. Staff was very friendly, especially the lady wait staff at cane cutter restaurant. Only Disappointment was the V bar and its staff. Poor service and bad food and I felt both ladies were a bit rude too at the V bar. Overall had a good time and enjoyed the stay and sleep.
6th September 2013, Cairns
Our time was short but fairly relaxing except for the noisy people above us from their stomping, banging and very loud television. Staff were helpful. Restaurant is lovely.Great location. The noisy neighbours were the worse part of our stay. The location and restuarant were the best part of our stay.
"Palm Cove Holiday"
31st July 2013, Michael3041, Melbourne, Australia
This hotel was a high standard, quite location away from the hustle of the main beach and shopping strip but only a stroll from everything. Pool, bars and relaxed eating area was excellent value. Overall service was excellent and front desk staff were very obliging with advice and arranging tours and transport.
"Friendly staff but not through in their jobs"
20th July 2013, Steven W, Perth, Australia
Staff could do with a bit of training to improve standards. Reception staff didn't recognise WA bank cards? No communication between them we booked 2 extra nights were quoted one price but charged another even though I offered to book it online as I could get it at the cheaper price. Coffee machine at breakfast time kept breaking down even though the staff kept using it and staff rely need training in this area.Rooms need a really good clean and a spruce up. One day our didn't even get cleaned.
15th July 2013, johngward1, Camden, Australia
Our stay did not start well with the hotel ringing on the morning of our arrival to advise that our 2 bedroom superior suite was unavailable after having booked and paid for it 5 months prior. Not providing us any time to arrange alternative accommodation we had to settle for a standard suite and standard room. So no cooking facilites, or foxtel or playstation.Staff were very friendly and courteous though the wait to order a drink from the bar when everyone was ordering dinner from the same queue was a punish.Rooms are a little tired and could use some sprucing up. Kids loved the pool and breakfast was always great with the staff taking the time to have a chat and to see if they could help in any way.
13th July 2013, Breakrequired, Melbourne, Australia
Can't fault value for money at this hotel. The rooms are small and in need of a refurb but for $600 for a 4 night stay including a fantatsic breakfast we really couldn't complain. The restaurant and bar staff really went the extra mile to help and its very child friendly. We had an issue with booking a car through reception that wasn't processed (and then there were no available cars left in the whole of palm cove). The hotel organised for us to go down to cairns where they found another car- so again, excellent customer service.
"Quiet, comfortable, enjoyable stay"
12th July 2013
Pleasant room in a lovely setting. Staff were friendly throughout our stay and considerate when we arrived early. Only quibble is the lack of wifi in the room. The choice of pools meant we could be away from the noise of the kids around the main pool. Overall we enjoyed our stay in this comfortable resort
"Novatel Palm Cove Qld"
6th July 2013, sjm161, Melbourne, Australia
The Novatel is well situated - out of the hustle bustle of main street, but easy walk into town (approx 5min through shortcut -laneway next to Peppers). Rooms were well equipped and spacious - a little dated though. Facilities excellent and staff very friendly. Breakfast was good too. Overall i would recommend .
"Palm Cove was the best for a relaxing stay."
6th July 2013, 12joelle, Brisbane, Australia
Loved the food, service and environment. Loved the V bar for dinner. We ate our way through the menu as it was so reasonably priced and even better with our Accor discount. The only problem was that the wi fi kept dropping out.
"Great weekend away"
4th July 2013, kanga781, Cairns, Australia
The room was a little small for family of four, but restauraunt was excellent. We really enjoyed freshly made buffet breakfast! Also the crocodile slide at the swimming pool was a great hit for our boys. We noticed the bathroom need refurbishing.
"Happy and relaxed"
30th June 2013, Angie64381, Melbourne, Australia
Very much enjoyed our stay at the Novotel Pam Cove Resort, the resort was tidy, well appointed and very welcoming. We stayed in the standard room which was good, plenty of space, comfortable and clean . Loved the pool and location of the resort was convenient to the beach and palm cove village. Occasionally it seemed the resort could do with more staff but the staff that were there, were very helpful and did a terriffic job in my opinion. Breakfast was included in our stay and was excellent, had dinner there a few times, food was pretty good although a limited menu. The wi-fi wasn't working probably which was a minor issue, overall would gladly stay there again and would recomend it to anyone particularly families.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.