Hotel - Novotel Paris Gare de Lyon
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Novotel Hotel

Novotel Paris Gare de Lyon Hotel

2 rue Hector Malot 
75012  PARIS
FRANCE

2,623 reviews
TripAdvisor Rating Based on 2,623 reviews
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Select your dates 185.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/00:00
    • Opening hours : Week-end 06:30/00:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

  • 253 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 131 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Computer
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Paris Gare de Lyon

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,623 reviews

Doris168 2016/11/16
« Excellent location with friendly staff »

WE totally enjoyed our wedding anniversary trip while staying at this great hotel. Everyone is friendly and helpful and the location is superb. We were given a bigger than normal room and this made a great difference as we were staying for 7 nights. Appreciate the hotel's thoughtful allocation! Thank you once again for a great stay!

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Doris168, Happy anniversary again and thank you so much for your review. I am really pleased that you enjoy every part of your stay in my hotel. My team and Ienjoy taking care of our guests and their special and festive events of their life. and knowing your satisfaction is a great reward. We hope to welcome you soon and again… maybe for your next anniversary ! ☺ A bientôt ! Serge Lenormand

russgwilde 2016/08/30
« Incredibly Convenient »

We were passing through Paris on this occasion and needed a hotel that was both convenient in terms of the centre of Paris as well as onward travel via the TGV. The Novotel ticked those boxes. Although we were essentially passing through we did take advantage of the pool and gym. We found our room adequate in terms of size, (large by normal Paris standards), and very functional.

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Russgwilde, A big thank you for your comment ! :) It's so heart warming. I'm glad you did make the most of the swimming pool and our gym ! I hope to welcome you soon at the Novotel Paris Gare de Lyon, A bientôt, Serge Lenormand - Director

ndeyeada 2016/08/29
« Awful to the bone »

Extremely rude manager called Olivier who after a 10 mn chat said had no time to resolved an issue! The staff were nice . The hotel is dirty and not safe for kids. I would not recommend . The food awful!

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I sincerely regret your discontent regarding your stay in my hotel. I wished that you had a better experience and although your review is not the reflexion of the quality of service that my team and I are used to providing, I can assure you that I will remain vigilant on the failures you describe I hope you will give us a chance to earn back your trust. I remain at your disposal. Best regards, Serge Lenormand - General Manager

samadiw 2016/07/14
« Stay at Novotel-Paris gare de lyon »

Standard and the facilities were not up to what was committed during reservation. Food was average, monotonous, and same menu was available everyday. Money spent was not worth, and could have stayed at a 5 star hotel at somewhere else.

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Samadiw, Thank you very much for your feedback. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I’m sorry for the feeling that you had regarding the food at the Hotel. I can assure you that it doesn’t reflect the restaurant as a whole. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Serge Lenormand - Directeur

posejdon12345 2016/05/06
« Long weekend in Paris »

Hotel is very good. Room is comfortable with coffe and tea machine. Near Gare de Lyon train station and metro. Little difficult access to hotel by car. I missed small street and must go around few streets. Staff was very attentive and helpful. Very good breakfast except for the scrambled eggs. Nice swimingpool.

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Posejdon12345, Thank you for taking the time to share your opinion. I’m delighted to read that you have enjoyed all the services that we provide inside the room. My staff is always ready and pleased to help through your requests giving you the best recommendations in order to make your trip easier. I hope to see you again at the Novotel Gare de Lyon. Sincerely, Serge Lenormand – General Manager

972judithh 2016/01/12
« Lovely Hotel »

We booked this hotel initially because of its proximity to Gare de Lyon train station for short stay in Paris. The hotel was lovely, very pleasant and hospitable staff and great location to explore Paris and then catch the train to Zurich. If you get a chance order the cheese platter from the restaurant - it is to die for!

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Judith, I thank you for sharing your satisfaction regarding your stay in my hotel. I am glad that our location, services and equipment were up to your expectations. Your review is an encouragement for my team and I and we hope to welcome you again at Novotel Paris Gare de Lyon. Best regards, Serge Lenormand - Manager

2015/10/26
« Central location, friednly staff, good for families »

We stayed there for 5 days with my wife and 2 kids. The room was a typical Novel room. Staff were mostly friendly and helpful. Location was great, very central and close to train station. Just be aware that their breakfast buffet closes earlier than other hotels. They didn't communicate this well with us. Overall good hotel.

Lenormand-S, Directeur général at Novotel Paris Gare de Lyon, responded to this review

Dear Guest, I very much appreciate your comments regarding your family stay in my hotel. It is always a pleasure to receive positive feedback; I will share your comments with my teams and I am sure that it will serve as an encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serge Lenormand - General Manager

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