Mercure Hotel Schiphol Terminal 3 stars

Customer review rating (ALL Rating) 4.1/5 692 reviews

Mercure Hotel Schiphol Terminal - Image 1
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Description

Hotel extras

  • No transit visa needed for your stay.

  • Unique location inside of the airport, behind customs and security

  • Day use and night use rooms are available.

  • Private shower cabins for transit passengers.

  • Take Away breakfast and 24/7 refreshments

Our accommodation(s)

Hotel location

Mercure Hotel Schiphol Terminal

AMSTERDAM AIRPORT SCHIPHOL, TERMINAL BUILDING, PO Box 75041
1117 ZN SCHIPHOL
Netherlands

GPS:52.309883, 4.761096

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Breakfast

Non contractual photo

Start the day with a delicious room service breakfast. Our room service is delivered by the restaurant "Bread", which is located in the airport terminal. We have 24 hour room service in our hotel!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  692 reviews

TripAdvisor Rating  3.5/5  155 reviews

Excellent stay.

Customer review rating 5.0/5

Jagdeep K. G. Couples - Confirmed reviews ALL

We had a great experience staying at Mercure. Highly recommended.

Much needed oasis

Customer review rating 4.5/5

Patrick M. Solo - Confirmed reviews ALL

I arrived at the airport at night and had a morning flight out. I really did not want to spend the night wandering the airport or traveling into the city to a hotel. The Mercure was just what I needed - a comfortable bed, a hot shower (very nice on, in fact) and breakfast brought to my room exactly at the hour I requested. It is also very quiet, providing excellent rest. Though the room was windowless, it did not feel in the least bit claustrophobic. And the peace of mind of waking up just a few minutes' walk from my departure gate was worth the money spent! My compliments also to the friendly, helpful desk staff!

Overall Ok

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel was conveniently located in the terminal and guest service was professional. However, the bedsheets bed had hair on the sheets and the breakfast was delivered half hour late.

Comfortable stay. Love the convenience of in terminal access.

Customer review rating 5.0/5

Pinar A. Families - Confirmed reviews ALL

Although it was initially difficult to find the hotel in the terminal, once settled in the location, room amenities, and customer service were wonderful. Appreciated the ramen for purchase at the front desk.

Bed had been used and not changed

Customer review rating 1.0/5

Michael Families - Confirmed reviews ALL

Arrived at 10pm on long journey with young children ahead of early start the next day. Checked in, got settled and quickly got ready for bed. Discovered one of the beds had been used and had not been changed, but had been made up to look as if it had been changed. Given that we had to sleep and were ready for bed, we turned the duvet cover and pillow case inside out and reversed the sheet. Reported this to reception when we checked out and the only thing reception would say was "I am surprised you didn't tell us last night. There's nothing I can do". He said this repeatedly. No apology. I had to ask "Are you surprised we didn't tell you last night or are you surprised the bed was used and not changed?" before he acknowledged that the bed was unchanged. Arriving to a hotel room with an unchanged bed made up to look changed has to be one of the worst failings a hotel could achieve. Such an experience would put me off using Accor Hotels again.

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Other web-users rate our hotel

  • 130 reviews 7.2/10 Location
  • 351 reviews 6.8/10 Room
  • 247 reviews 7.9/10 Service
  • 5 reviews 6.2/10 WiFi
  • 192 reviews 6.4/10 Comfort
  • 127 reviews 7.4/10 Cleanliness
  • 28 reviews 8.4/10 Vibe
  • 16 reviews 4.6/10 Food

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