Mercure Lisieux Hotel Normandie
Route de Paris
177 rue Roger AINI
Route de Paris
177 rue Roger AINI
Near Deauville and Honfleur, the Mercure Lisieux Normandie hotel enjoys a privileged location between the Basilica St Teresa and the beaches of the English Channel. This modern property features comfortable rooms. Throughout your stay, whether for business or leisure, enjoy pleasant moments on the restaurant terrace or by the outdoor pool. The hotel is perfect for organizing your vacations or business trips.
You can pack plenty into a weekend here: explore the Pays d'Auge and its gastronomic pleasures, the pilgrimage destination of Lisieux (the hotel is just 5 minutes from the basilica of Sainte Thérèse), not forgetting the many nearby beaches along the coas
With free secure parking, 4 meeting rooms with Wi-Fi access (for up to 120 people), the facilities at this Mercure Hotel are ideally suited for those wishing to organise business conferences and seminars as well as those looking to spend time with family
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 49.145096, 0.260582
Choose from our two available room categories: Standard Room with a double bed and sofa bed or a Mansard Roof Room with twin beds.
Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.
Standard Room with: 2 single beds and duvets, flat-screen TV with international channels, free WIFI, tea and coffee making facilities and mini fridge. Bathroom with shower.
Standard Room with double bed + 1 sofa, flat-screen TV with international channels, free WIFI, tea and coffee making facilities and mini fridge. Bathroom with bath or shower.
Our restaurant overlooks the pool and serves local and traditional cuisine from the Pays d'Auge. Unlimited starter and dessert buffets. Dine on the poolside terrace on sunny days.
Reviews collected from customers who booked on AccorHotels.com
Hi, I was in Lisieux for business and stayed in the Mercure hotel. The staff are friendly and the rooms were nice. The breakfast is also ok. But I have some problems with the dinner. It seems to me that it was not fresh. I ordered Duck and after 5 min my dish was ready. I believe that this dish was warmed up by a micro wave oven.
Dear sir Many thanks for giving us your comment. Most of our business guests appreciate to be served quicly, so that, even with fresh food like confit de canard we do ourself, after warming it, we serve it. Thank you for the comment regarding rooms and service.
I stayed 3 nights with my family at the Hotel Mercure Lisieux (wife and two children) and we liked the hotel very much. The room was very large and comfortable, with good wifi and excellent breakfast. The only problem was the refrigerator which was not working. The hotel, however, is not located in the city center. It is located around 2 km from dowtown. But we really liked it.
Dear Sir, Thank you very much for spending time to give us your comment concerning your stay in Mercure Lisieux. My team and myself are very sensible in receiving your good comment, and encourage us to maintain our efforts. See you soon Dans l’attente de vous accueillir prochainement dans l’un des hôtels du réseau Mercure, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
We stayed at this hotel for one night on the way home from the south west of France and we were very disappointed with the state of the hotel. The shower in one of the rooms did not work properly and we had to move rooms. The toilets were brown from the hard water, the windows were filthy and the whole place needs to be totally refurbished. It was not cheap to stay at the hotel and did not compare to a similar priced boutique hotel we stayed at which was the same price. On a positive note, the staff were excellent and did their best to deal with our problems and were extremely helpful. The food we ate in the restaurant was very nice and the service was very good.
Booked a family room for 2 adults, 1 child and 1 baby for a 1 night stop over. Arrived at 11pm with 2 sleeping infants. On entering our room I discovered there was no cot for the baby and no bed for the child. Back at reception I was asked to wait one moment while they sorted it out. There followed a 20 minute wait, with the children sleeping on a sofa in the bar, while the staff ran around looking for a cot. Entered the room a second time to find a travel cot, un-built and thrown onto the middle of the floor with no bedding, and still no bed made up for the child. Returned to reception again to complain this time to be told to make the cot myself and pull down the sofa bed myself. I expressed my dissatisfaction and asked them to make up the room. At this point the receptionists huffed and complained and reluctantly followed me to the room. She crashed about (totally ignoring the sleeping children in the double bed) eventually saying she did not know how to build the cot. She moved onto the sofa bed which she only opened with a huge struggle, then told me to put the sofa bed with the child! I asked for pillows for the children and again she huffed and told me to share the ones on the double bed, only reluctantly fetching more when I refused. As it turned out, I slept in the double bed with the children while my husband spent a very uncomfortable night on the sofa bed with every spring poking through the mattress. there were no towels for the children and there were pubic hairs all over the bathroom floor and the shower was hopeless. All in all I feel a rating of 'terrible' is perfectly justified. if you need a family room for 4 people, book into Novotel!
The main drawback of this hotel, is the absence of air conditioning in the guest rooms. In a hot summer, the heat can be quite oppressive, and the resulting discomfort can make it difficult to sleep at night. However, this problem does seem to be reflected in the price. If you stay in this hotel, and you use the restaurant, be sure to make a reservation. Even if tables are available, the restaurant staff here, appear to be thrown into disarray by an extra client who has not made a reservation, and you might have to wait longer to get served.
When making a booking at this hotel: