Hotel - Novotel Sharm El Sheikh
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Novotel Hotel

Hotel Novotel Sharm El Sheikh

Naama Bay 
32 SHARM EL SHEIKH
EGYPT

1,540 reviews
TripAdvisor Rating Based on 1,540 reviews
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Hotel Novotel Sharm El Sheikh

Mid-scale hotel for business or family trips

Experience Naama Bay in style at the luxury 5-star Novotel Sharm El Sheikh hotel. Here you can soak up the sun on the private beach while your children are kept entertained at the Kids Club. Surrounded by palm trees, overlooking the sea, relax by one of the five pools as our attentive staff sees to your every need at Novotel.

private beach, relax by heated pools, or explore Ras Mohamed National Park. Tailor-made activities for both grown-ups and children ensure a delightful holiday for all. Relaxation is guaranteed at our spa, offering massages and a hammam. Located in the picturesque Naama Bay in the resort town of Sharm el Sheikh overlooking the Red Sea, Novotel Sharm El Sheikh is a hotel designed for great vacation. Enjoy numerous activities from windsurfing or sailing to diving and pedal boating off the

Hotel extras

You'll delight in the luxury of the 382 spacious rooms and suites of the 5-star Novotel Sharm El Sheikh all with free WIFI, air-conditioning and cable TV. You'll adore our international and Mediterranean cuisine after a sports-filled day on the beach.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Wi-Fi in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Wi-Fi in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Outdoor playground for children
  • OPHIRA
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Outdoor playground for children
  • Clay tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Glass bottom boat (Paying)
    • Pedal boat (Paying)
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying)
    • Wind surfing facilities
  • Other sports activities
    • Darts
    • Karting facilities
    • Squash court (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast buffet
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours

Business services

  • Web Corner on a Mac
See all services

Hotel location

Hotel - Novotel Sharm El Sheikh

Naama Bay
32
SHARM EL SHEIKH
EGYPT

Tel: (+20)69/3600172
Fax: (+20)69/3600193

Check-in from 15h00
Check out up to 12h00
Access and transport
  • OPHIRA At 12.2km / 7.58 miles  - Shuttle free
  • FERRY BOAT BETWEEN SHARM EL HURG At 10km / 6.25 miles

GPS : 27.914611, 34.331555

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Standard Room
    Standard Room

    A spacious room with King bed or 2 single beds at Palm wing, en suite bath or shower, sofa bed, work area, 40" LCD TV and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • Suite
    Suite

    Large, well-designed, the suite includes one sea view bedroom , 1 living room with large terrace and a bathroom. It offers unbeatable facilities: 2 flat screen 40" LCD TV, bath robes and unlimited access to our fitness. Up to 2 adults and 2 children

  • Superior Room
    Superior Room

    A modern spacious room with King bed or 2 single beds at Beach Wing, en suite bath/shower, large ergonomic work area, 32" LCD TV and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children

  • 382 rooms
  • 20 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • 40 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Free in-room mineral water
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Web TV
    • Crib on request
    • TV room service ordering
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

AL SHARQI Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 17:30
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  • Sun
Dinner 18:30 - 23:00
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AL SHARQI Type of cuisine: Other cooking style

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AL DENTE Restaurant
Lunch 12:30 - 17:30
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun
Dinner 18:30 - 23:30
  • Mon
  • Tue
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AL DENTE Type of cuisine: Mediterranean


An open air restaurant overlooking the sea serving Italian cuisine for lunch & dinner.

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CORAL RESTAURANT Restaurant
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 22:00
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

CORAL RESTAURANT Type of cuisine: French


Offers breakfast & lunch buffet, theme night dinner buffet along the week.

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LA PALMA Restaurant
Lunch 12:30 - 14:30
Dinner 18:30 - 22:00

LA PALMA Type of cuisine: French

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See all our restaurants
POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
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Evening
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POOL BAR


Overlooking the promenade & sea, offering light snacks and several drinks & cocktails, musical entertainement and cabaret, oriental show, live music

BUBBLES BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
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  • Sat
  • Sun
Evening
  • Mon
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BUBBLES BAR

BEACH BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
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  • Sat
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Evening
  • Mon
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BEACH BAR

See all our bars
See all our restaurants and bars

Our customer reviews for Novotel Sharm El Sheikh

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,540 reviews
Mohammad A 2014/10/21
« Unfortunately this is Novotel »

The worse check in hotel across my life. Useless front reception Not deliver their promises Unclean food and resturant A lot of complains from guests to the hotel reception in both location " beach and palm

Mohamed M, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review

Dear Mohammad A, Thank you very much for the time you spend to write your valuable comments regarding your recent stay at Novotel Sharm El Sheikh Resort and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential. I am sorry the hotel experience was not up to your satisfaction. Therefore I have discussed all your respective comments into details with our management team. Who I can assure you, has taken the necessary measures to ensure that those comments are rectified. Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation. Thank you once again for your feedback and I look forward to welcoming you once again at Novotel Sharm El Sheikh Resort in the soonest future. Best Regards, Mohamed Mansour h1715-rd@accor.com

Thamir A 2014/08/09
« Almost Destroyed my Vacation »

several complains were placed to Front Desk and Front Desk Manager, i did get a verbal apology and an offer to comp lunch or dinner "which cost only20 Euros" and a free shuttle to the airport. issues are: 1. 888 is forwarded to Reception rather than a dedicated team. 2. took 1:30 Hours to provide power plugs. 3. Air Conditioning takes at least 2 hours of closed doors and coolest level to keep the room acceptable. 4. ُToilet Light not working and dangling by wire. 5. One day i came back after a full day outside to find room door open and no cleaning has been done. Please clean room was left outside and no feedback from reception despite being asked 3 times. 6. almost all dishes and plate are greasy and have stains, have to personally wash it before using. 7. asked to be forwarded to room service by operator to order dinner and his reply was that he will send them to me. after explaining twice what i wanted he promised a call back by them, 30 minutes passed and still no calls. 8. Security staff attitude in general is not up to expectations, with dis-respectful way of asking your room number in the hotel, despite that you are already half way thru the resort. also when picked up by a local dive center, security wont let the transportation enter the premises and i have to walk all the way to the street. on one occasion the security asked the dive resort staff to state his name, my name, my room number and where he was taking me for no obvious reason. 9. last day at the resort, i passed by reception to arrange transportation, reception pointed me towards a desk located outside in the sun and asked me to wait for that employee to come and take my order rather that dealing with it himself. 10. SPA is not part of the hotel and is run by a 3rd party company where you have to pay them directly and cannot charge it to the room. Spa employee had to follow me all the way to my room to get my credit card and pay for the service. 11.asked to be moved to a beach side room rather than a garden side room and the reply by front office was "Why?", till i left i was not replied to with availability. now on the up side, here are some people that i need to thank for trying to make my stay the best they could 1. Front Desk Manager Mr. Abdel Shakoor & Supervisor Mima 2. Mr. Mostafa, manager of the Spa. 3. Mr. Mohammed, Security Supervisor. 4. the security staff that crosses the street with me and stops traffic as the resort is located on 2 sides of a road.

Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review

Dear Mr.Thamir A, Thank you very much for the time you spend to write your valuable comments regarding your recent stay at Novotel Sharm El Sheikh Resort and the efforts you took to share your views with us. It was my pleasure meeting with you during your stay and listen to all your respective comments, Your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive. I am sorry the hotel experience was not up to your satisfaction. Therefore I have discussed all your respective comments into details with our management team. Who I can assure you, has taken the necessary measures to ensure that those comments are rectified. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ehab Abdel Shakoor Front Office manager H1715-rd@accor.com

Luis L 2014/05/01
« Security failure »

During one of my scuba diving daily trips (april 13th, 2014, room 4210), my in room safety box was open and all my money and jewlery was stolen. Outside my room was a camera, that could not identify anybody because that day, was pointing to the another direction. The hotel management requested me to avoid the involvement of the police but anyway I file a report and gave a 3 hour stament with interragation to the egyptian tourist pólice, so the investigation is on at the moment. I am certain that this was not the first time that similar situation occured. The pool area have plenty of mosquitos, so definetey you need a pretty good insect repelent. To be fair with the hotel, the staff was nice.

JohnHE8390IQ 2014/02/02
« Novotel high standards »

Excellent Hotel but spoilt, if you stay in the Palm Wing, by a long walk crossing a dual main road to get to the Beach wing where all the main Restaurants are for breakfast etc and access to the beach. Rooms are spacious and comfortable. Staff very helpful and food good overall.

Ehab A, Front Office Manager at Hotel Novotel Sharm El Sheikh, responded to this review

Dear JohnHE8390IQ, Thank you for posting review on trip advisor about your experience at Novotel Sharm El Sheikh We are thrilled to learn that your enjoyed your stay at Novotel Sharm El Sheikh and that we succeeded to make your stay a true memorable one. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you back at Novotel Sharm El Sheikh Resort. Best Regards, Ehab Abdel Shakoor Front Office manager H1715-rd@accor.com

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